Appliance Works is your local family owned and operated SurpriseĀ appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in SurpriseĀ and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews onĀ YelpĀ to see what your neighbors and our customers valley-wide haveĀ experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: SurpriseĀ Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolveĀ the burden of any appliance breakdown headache.


Customers say: # Customer Service Excellence at Appliance Works The reviews reflect overwhelmingly positive sentiment toward Appliance Works and their technicians. Customers consistently praise the service providers for being knowledgeable, professional, and friendly. The technicians are repeatedly described as thorough, efficient, and skilled at diagnosing and resolving appliance issues quickly. Many reviews highlight the technicians' ability to clearly explain problems and solutions, demonstrating strong communication skills. The company appears to maintain high standards for timeliness, with customers appreciating that appointments are kept within promised windows. Several reviews mention the cleanliness of the technicians' work and their respectful treatment of customers' homes. The overall tone is exceptionally positive, with numerous customers expressing their intention to use Appliance Works for future service needs and willingness to recommend the company to others. Customers particularly value the honest approach to repairs, with technicians providing fair assessments and multiple options when appropriate.
I had some questions about the operation of my washer. Cristina took the time to troubleshoot it thoroughly. She was polite, friendly and technically skilled. Cristina went above and beyond to explain everything to me and ensure everything was working properly before she left.
Thankful that I called here for service. Waited and soon help arrived. Knowledgeable and able to figure it out and educated me on the manual! Satisfied for problem solved! Thx
Great service very knowledgeable technician
Very helpful and respectful with great knowledge about her work.
Christina listened, gave advice on the sensitivities of electronics in my appliance and what to avoid, fixed the issue and gave it all the time it needed. I couldn't have asked for more.
Service and communication was friendly excellent! Cristina was very thorough in troubleshooting our refrigerator. She even cleaned the coil for us. Would definitely recommend.
Great work, fast service
She was amazing ,very knowledgeable and was able to answer every question I give her A+
Edwin was very knowledgeable, professional, courteous, and represented the company well. From start to finish my experience with Appliance Works far exceeded my expectations. It is rare this day and age to find a company with such integrity and professionalism. I would highly recommend them to anyone and have passed their information onto all of my friends.
Having to find a good appliance repair company was stressful. I read the reviews for Appliance Works and how wonderful Christina was. I picked this company due to those reviews. Christina communicated well with me concerning her arrival and game plan once at the house. I felt like this lady knew her stuff. Thankyou
Christina was friendly and gave great service, explained the situation clearly.
GREA PERSON TO REPRESENT THE COMPANY. ANSWERED QUESTIONS, DIAGNOSED THE PROBLEM, ON TIME SERVICE. A FANTASTIC SERVICE EXPERIENCE !!!!!!
They tried everything to repair my oven. Christina is amazing. I would not hesitate to use them again and recommend them!
She is a wonderful technician very knowledgeable about the appliances. She explained the situation and what was going on what she was able to fix and what was still needed so her communication was wonderful.! got everything fixed really quickly! She was very bubbly and happy with a beautiful smile!
On time, knowledgeable and thorough.
Christina came twice and she was great and very informative.
Great service, on time and explain everything very well.
Christina was prompt, friendly, and so knowledgeable! She answered all my questions and I would definitely recommend her to friends and family.
Maytag dryer only working on more dry.
Whirlpool Refrigerator Not making ice
Whirlpool built-in microwave sparking when turned on.
Whirlpool burner not heating properly.
GE dryer making noise
Bosch dishwasher filling with water.
Jenn-Air microwave not heating.
MAC Washer Dial not changing settings
Whirlpool Diswasher soap dispenser not working.
Bosch Refrigerator Noisy
GE refrigerator ice maker not making ice.
GE microwave not heating.
GE refrigerator not cooling.
True Commercial Wine Cooler Not draining
Whirlpool dryer making noise while tumbling.
GE Dryer Noisy
GE Range Burner getting too hot & Error 9C2
Not cooling
GE Microwave Not heating
Whirlpool refrigerator dispensing water nonstop.