Reviews

Appliance Repair Reviews

Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix area. Then call us at 602-635-7586 to set up an appointment!

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Local Reviews

Rated 4.9 out of 5 stars based on 568 customer reviews

Map of Phoenix, AZ

Awesome Appliance Repair




This company is efficient and on-time. Outstanding.


Map of Phoenix, AZ

Found the problem had to tear the whole dryer apart





Map of Scottsdale, AZ

Quick service and speedy repair





Map of Phoenix, AZ

Great service




Scott was prompt, polite and professional, everything one would wish for in an appliance repairman.


Map of Phoenix, AZ

Great Service




I couldn't be happier.


Map of Surprise, AZ

Friendly, competent, honesty




I had a problem with a microwave and I was so afraid I might have to replace the whole unit. Same went through the diagnosis and all was needed was a reset. If I need these services again, I would definitely call them and I would recommend them to my friends


Map of Peoria, AZ

Trustworthy and Professional




We were very pleased with the professionalism shown and the honesty in what their thought was for potential repair or replacement. Sam could have easily said he'd fix the appliance; however it would end up costing us quite a bit and there was no guarantee that he would actually be able to reach the Freon leak.


Map of Scottsdale, AZ

I love Appliance Works.




This is the second time I have used Appliance Works and I will always use them. They are efficient, honest, and trustworthy. One time they couldn't fix my problem and told me so. The next time they quickly fixed my dryer.


Map of Peoria, AZ

POLITE, GREAT SERVICE




WILL USE YOUR COMPANY AGAIN & WILL RECOMMEND TO FRIENDS & NEIGHBORS.


Map of Surprise, AZ

Great company to deal with.




In todays world it is hard to find a customer service oriented service company. Appliance works is awesome. They really have gone over and above. Their technician Sam was one of the best repair guys I have seen and dealing with the office was a pleasure.


Fast and Great Service!




Jeremy was able to come out quickly and determine what was wrong with my dryer. He was extremely helpful. I definitely am glad I went with Appliance Works


Thanks Scott




Great customer service


Refrigerator ice maker service




Scott did a super job determining the issue with our ice maker and fixed it quickly.


Quick diagnosis and options toward the future




Honest, straight-forward discussion of the problem and solutions.


Refrigerator Repair




Refrigerator was not cooling. Sam diagnosed the issue and had it repaired within 24 hours after we defrosted the freezer. Would use again without question.


Great service




Fast efficient and knew what he was doing.


Good service




Scott was on time and repaired the dryer with no issues. Even let me sweep up behind machines before he pushed them back.


Quick, friendly service. Great value!





"Great service the best,very friendly ,knowledgeable and efficient. Answered all my questions even though I kept asking the same thing. Thank You 😊




Scott is very good 😊 he knows his appliances. We had to call him out on Tuesday for our dishwasher and then again that same week on Thursday for our Washer. He was very efficient and polite each time. Thank you. And he got me back to work with my housework.


washer





right on time





Great service and knowledgable repair man!




Scott is awesome and really knows his stuff. He was able to fix my specialty fridge/freezer that others could not.


Professional and knowledgeble in all aspects of his job





Quick repair




I have used them Appliance works in the resent past and again found them to be an excellent service. I found their price for repair reasonable. I will continue to use them.


Fast, Friendly & Affordable




Our fridge stopped working on a Sunday, left a message and they called me first thing Monday morning! Chris, our tech, came out around noon and had our fridge up and running within minutes. I was impressed with how fast they got someout out to the house and with how quick Chris fixed the issue. Great service and I will definitely use Appliance Works in the future! Thank you!


Right to the point and awesome service great service technician




Pleasant quick simple right down to it


Another fantastic experience with Appliance Works!




Third time is the charmiest of charms. Jeremy was just as thorough and professional as the last repairman you sent out, highly professional, and personable! Job well done!


Quality Repair Man





Scott M is the best!!!




Scott M at Appliance Works is super courteous, punctual, and is clearly an expert in his field. Scott takes the time to properly diagnose the root cause, all whilst explaining the root cause to you in a simple manner that anyone can understand. Thank you so much Scott for the excellent service, and education!


Great Service




Very impressed with the service that Scott provided. Would recommend to others.


great service





Great Service, Knowledgeable Repairman




Scott called about 15 minutes before arrival and arrived within the window set. I felt he was very knowledgeable and gave me repair options and advice.


Super work !! timing was better than I could possable hope for




Top shelf performance by Scott , arived very quickly had all the nessessary materials with him and was done in A very short time


Terrific service, very honest and knowledgeable.




Scott was great to work with. Did an excellent job.


Great service!




Sam came out to repair a leak in my refrigerator. He was very pleasant and knowledgeable.


Fridge repair




Great service


Excellent Fast Service




Scott is simply THE BEST technician and Appliance Works is a pleasure to work with. From speaking with Jen who helped schedule an emergency appointment to Scott who resolved the problem quickly and as inexpensively as possible I could not be happier with Appliance Works! BEST IN THE VALLEY!!!!


Great, honest service




I have used Appliance Works twice now. They are a very honest company. The technician knows what he is doing and does not over diagnose. I've used them on my rental property twice I have not met him in person but both times I've been very satisfied with the work he's done and with the pricing.


Great service with great suggestions for ither,appluances!! I've





Great service and reasonable price. Very prompt





Great service




Very happy with their service. Showed up on time, knew right away what the problem was. Thank You Sam you did a great job.


Great Service




Very grateful that it was a minor fix. On time. Easy solution. Fast fix.


Well done and quick





Fast and friendly




Chris was fast and friendly. Also, he didn't mind me looking over his shoulder while he worked.


Very timely, honest,




Called prior to arrival, on time, came recommended from others, checked error codes, gave a parts cost estimate, and recommended an appropriate plan of action, highly recommend.


Great Service




Scott was prompt, courteous and knowledgeable! I very much recommend him and the company!


Outstanding service!




I called Appliance Works late yesterday afternoon & they were able to send a tech out today. The tech called to ask me if it was ok if he showed up a bit early. That's a first! We were happy to welcome him early. Scott (the tech) really impressed us with his business- like manner, vast knowledge, & patience. He explained the problem with our washer in terms that we could easily understand. This family-owned & run business is the very definition of "excellence."


Great Service




Jeremy is an excellent tech. He waited for my washer to go through a full cycle to see it was working properly.


Refrigerator Repair work




Sam was very professional and call prior to the range of our appointment to let me know when he would arrive and he was right on time. Although my Fridge was going to be too expensive for the parts to repair and we opted not to move forward. I was appreciative of his advice and willingness to try other repairs to see if it was a possible cheaper part.


Honest Service




Prompt, thorough, pleasant and informative serviceman.


Very pleasant and knowledgable technician




Sam could not repair our refrigerator, because the needed part is no longer available. However, he was very pleasant and courteous and did his best to try to track down the part. I would definitely call Appliance Works again in the future.


Great technician




Great experience. The service was A+. I'm a realtor and I will be recommending you to my clients when they are in need of repairs.


Prompt, efficient, very pleasant and right to the job at hand. A definite recommendation.





great service, knowledgable repairman




Scott was very knowledgable about our refrigerator and easily diagnosed the problem. Once he obtained the needed part, he replaced it efficiently, and provided tips to keep our unit working smoothly in the future. A great service experience.


Great service




Scott was professional, polite and pleasant.


Great Service!




Scott came in and looked at the washer. He was so nice and efficient. He explained it would be better to buy a new washer. I would use Appliance Works every time!


Great Service




Although our washer was too far gone to repair, the repairman gave us great advice on which brand to purchase for a new one, instead of trying to make a sale on the repair. I will call again for repairs on other appliances when needed.


On time, great customer service!





Great service, on time and very knowledgeable.




Great experience.


Sam was great!




I was really happy with the service I received. Sam was prompt, efficient & very professional. I'll be using them for all our appliance repairs.


Great Service




Scott is terrific. He is extremely knowledgeable. We had a different repair company come out and they were unable to fix our refrigerator. We decided to go to a different company. Now we only use Scott.


Would definitely call again





Rowan provided great service! He explained what he was doing and why. The cost of repair was below my expectation. I am very pleased!




Appliance Works was a random choice on my part. It was a great choice!!! I highly recommend Appliance Works for any appliance repair. The repair came with a 90 day warranty.


Felt The Company Was Honest




We were having refrig cooling issues. After looking at several possible causes, suggested it was the sealed freon line. He explained the option of trying to attempt to solve the problem but in the end, suggested it may not work and to get another refrig was the best option even though our current refrig is only 6 years old. Only service call charged and provided what we thought was good, honest feedback.


great service





Refrigerator Repair Service




Scott M was very helpful and informative. He was upfront about the cost of repairs and although we have ultimately decided against replacing the compressor we definitely would contact the firm and request Scott to help with any future appliance repairs.


Great service!




Scott was great. He was very knowledgeable, very honest, very timely and a wonderful person to deal with. I will definitely call him for future appliance repairs.


GOOD JOB





Incredible Service




I was blown away with the speed, quality, friendliness, and expertise Scott provided. My broken refrigerator was repaired within 2 hours of placing the call to Appliance Works, and I could not have been more pleasantly surprised with the results of the service call. I would recommend this company to everyone!


Excellent service




On time, knew exactly what the problem was, ordered the part and returned and installed without an issue. Sam was great!


Appliance W0orks




Great courteous sevice with detailed explanations and knowledge. Will definitely use again.


Great Service




Our Tech Scott, showed up on Time as scheduled. He was knowledgeable, polite and resolved the issued quickly. couldn't be happier


Dryer repair




Great service. Showed up when promised and made the repair and all smiles again thanks to Scott.


Best appliance service I've ever had




Scott came over to my home today, I was immediately impressed with his professionalism and friendly personality. He quickly diagnosed the problem with my washing machine and had it fixed in no time. I will definitely be using Scott for all future appliance repairs.


Friendly & Efficient





Fixed washing machine in 2 and a half hours so I could use it that night.




My husband called the best repair service!! I was so happy with Sam's manners, his care and cleanliness of the washer and the area it was located as well as his diagnostic skills and his repair job. Also he was able to get the part needed right then rather than the next day. I highly recommend Appliance Works - ask for Sam!


Wonderful repairman




Repairman worked extremely hard to remove lodged sock in mechanism.


Finally!!! A company that is all about customer service....




In this day & age, the art of Customer service is quickly vanishing. BUT - Sam from Appliance Works has restored my hope in the possibility of Customer Service! Sam was not only considerate & well mannered, he was also very knowledgeable. His professionalism in explaining all of my options, gave me the comfort in making the decision I needed to make to move forward in fixing my problem. I would recommend this company & Sam for your appliance needs. Thanks Sam!


Great Service




Service Tech did a thourough evaluation and gave advice on alternatives. We decided to delay further action and follow the advised procedures. Within hours, our problem with refrigeragor resolved to our satisfaction. Thanks Jeff


Very Pleased With Service Result but Price Too High




I think the price was too high because my repair was simple. A new knob (or dial) was needed to be able to turn the heat monitor from one setting to the next. I hope I described this well enough. The $55 travel fee should have been deleted, I think. So the $95 charge seemed high to me. Scott seemed very knowledgeable and was very polite. I will probably call on Appliance Works again in the future, hoping charges will be very reasonable also. Thank You, Delores


refer repaer





Dryer maintence kit installed Great Service and knowledge tech.Good price




The service was great and the tech was very knowledgeable on what was to be repaired with our KitchenAide dryer. Very Professional and great customer service. I would recommend your service to all my friends and family.


Outstanding technician, great interactive skils




I would definitely seek out this company's services again! thank you for fixed fridge and for peace of mind.


Prompt service





A Company You Can Trust




Came on time, figured out the problem, ordered the part, came back and installed the part and the appliance works. What more could you ask for?


Great service




Scott, is always on time, up to date on the latest and very professional.


Great Service




Sam was right on time. He was professionally friendly, was able to get the item that was wound around the agitator, made a phone call, and let me know the price of the replacement parts. Absolutely wonderful customer service.


Great customer service




Appliance Works is a great small business! I will use them again if the need arises!


Completed quickly. Great service.





Washing Machine Repair




I have had my washing machine break a couple of times and I am so glad that I have reached out to Appliance Works! They are prompt, nice and inexpensive. Ron was very helpful and I have already recommended Appliance Works to some friends.


Outstanding Service




Scott M was simply outstanding! There is no other technication I would have work on my appliances, period. He was extremely professional, personable, knowledgeable and provided my wife and I comfort knowing the job was done correctly the first time.


Honest, fair and pleasant. He was great





Great Service




Scott is well informed, identifies the problem and has repaired my dishwasher and washing machine. I highly recommed Appliance Works.


Wonderful service, good price by Sam, heshould get a bonus and a raise.




Again I had Sam repair refrigerator, need a new icemaker. He is always is experienced well trained, pleasant and honest. A great man of integrity. He earlier repaired my Maytag washer, last July, thanks again, Carl Bennett.


Excellent service




Sam was fantastic although the refrigerator is needing a part that had to be ordered he was very sympathetic in not having the part on hand at this time Sam was very professional and courteous and we will see him on Monday


Great as always!





Refrig repair




The service tech did an awesome job. They scheduled him to come out very fast. He arrived and figured out what the problem was almost immediately. The part was on the truck and he installed it. He was a nice guy who explained what was broken and how he was going to fix it.


Microwave repair




Excellent work at a good price. Will use again for all major appliances.


Great service




Scott was very polite


would call him again





Wonderful and quick service! Chris D. was the best




quick service and knowledgeable!! Chris D is the best


Great service





Extremely satisfied customer




I checked reviews online and was impressed w appliance works. Scott M did a great job fixing our washing machine. He explained what he was doing and even gave me preventive maintenance tips. Thanks Scott


It was....really GREAT service.




I loved the promptness & honesty.


Excellent service and very knowledgeable and professional.




All extremely positive. Courtesy call to let me know when to expect Scott M. Job was completed in a very timely manner.


very professional





Good customer service





Great Service,Chris was friendly and professional seemed very knowlegeable




Price was a little high.


Great Service




Scott was knowledgeable and courteous. He was a pleasure to work with.


Great Service





Great service




Excellent service, very thorough


Great Service




Good


professional, quick and great service! would highly recommend!





Ice maker repair




Sam was pleasant professional and had us up and running in short time many thanks


Quick, efficient, friendly




I will definately use Appliance Works again.


Great service





LG Washer Repair




Scott went out of his way to go and get a control board so that the unit could be repaired in one day!


Great service. Very professional.





Candid advice, reasonably priced solution




I contacted Appliance Works to trouble shoot my diswasher issues. I had used a dishwasher cleaner product, which succeeded in loosening up a ton of calcification, which I couldn't get rid of no matter how many vinegar rinses I did. I was able to schedule an appointment for FRiday evening, from 4-6pm,and Sam was our technician. He saw the calcification on the rotating arms inside the dishwasher, and said that the best solution was to do an acid wash, with half a gallon of vinegar. He said that this normally solved 80% of most cases such as this - and if it didn't resolve the issue, I would probably have to pay to replace the rotating arms (which would cost as much as a new dishwasher.) We opted for the acid wash - and thankfully it did the trick. The service charge I was quoted was $75, applied towards service - so I ended up paying $95 overall for the service and acid wash. Solid advice, and even advice for further maintenance and recommendations for replacement dishwasher brands if it came to it. I appreciated the candid, honest advice and would highly recommend.


Great customer service




Tech answered questions I had regarding the repairs, made me feel confident that he was experienced.


Very friendly service. Would definately use them again.





Great service!





Great Service




Other appliance repair companies I've worked with have made it a two day process, one day to diagnose, and another day to replace the part. Appliance Works diagnosed and replaced the part in the same day. I was very impressed.


Amazing service!




Excellent service and so friendly!


Great service




Answered all questions


GREAT SERVICE, AWESOME PRICE !!!!!!!




The service technician found the problem in little time and worked non stop to resolve problem..


Great experience - highly recommended!





Excellent service




extremely polite and great service. Will definitely request scott for service in the future.


Dryer checkout




Good work done by Chris.


Great Service




Came out the same day & found the problem in my refrigerator within minutes. Performed steps to keep the problem from repeating.


Great service and price





Great service




Chris is extremely professional. Gets the job done fast.So far there has not been any complaints. Residents are happy with his service.


Awesome service





On time and reasonable repair cost




Don't call the appliance manufacture to be ripped off. Call Appliance Works for a reasonable, timely repair.


Awesome




Recommend them highly


Great service!




Technician was very knowledgeable and professional. He took care of the problem expeditiously.


Great service





punctual, skilled tech, reasonable price, happy tennant, in and out timely




This is the best old fashion type customer service I have found in Az. Friendly and helpful customer service, skilled tech on time, in and out timely. WOW Same day service. Sears service was taking orders a week out for service. Have already recommended to a friend.


Prompt, responsible service.





Refrigerator repair





Fridge Troubles





Incredible service!




My 3 yr old oven quit working on 2/18/2017, a Saturday and a holiday weekend and in the middle of our family reunion. I had 17+ people I was feeding. I called 30 different companies without success. But then I made that 31st call at 2:10pm. Maybe it had something to do with my tears...the owner told me he'd try to reach his tech and call me back. When he called me back within 5 minutes, he told me his tech would be here by 3! Jeremy, the tech, showed up at 2:45pm, worked for an hour, had one part on his truck, and made the repair. However, he discovered the heat shield had failed. Jeremy was very creative in using the shield we had so that we had a working stove. He was able to secure a new heat shield and install that part 4 days later at my convenience. Total cost: $230.50 for parts and labor! I will recommend these folks to anyone in need. Thank you again Jeremy for your efforts. You saved our reunion!


Perfect experience!




The service was great!


Super service





fast, same day service




prompt, courteous, efficient use of time, and communicates.


Great service




Chris was polite and provided great service, fixed our fridge and at a great price. Thank you!


Customer





Took the time to inform me rof the cause of the proble





Great Service.




Scott was here in a timely manner and gave great service. Understood the problem and fixed it in no time. Thank-you.


The Best.




I have used Appliance Works 5 times. They have work on refrigerators, electric range, and washers. They are reliable, honest and helpful. I couldn't be happier.


Great Service




Very happy!!


Prompt Service




Excellent, prompt service. Very satisfied and will use Appliance Works again if needed.


Great people to work with!




Very timely service, friendly, great price. Ask for Scott! He really knows his stuff and if he can't fix it no one can!


Excellent Service, Quality and Price




Chris arrived a few minutes early, leaking had not started yet, but he knew what, where and how to fix. Very professional, courteous, and knowledgeable.


Great Service




Sam was our technician and he did good work in good time and is a pleasant person. He called ahead of time to let us know when he would arrive. He and Appliance Works are a definite recommend.


Great service.and friendly would recommend to others




Very proffesional


Awesome service!




Great staff, within time frame, quick in & out quick.


Outstanding customer service!




This company out of Google search, it was awesome! Scott my service tech was early By a half an hour which was great. Analyzed my service issue with my dryer gave me an upfront price and performed the repair in record time.


Good responsive service at a fair price




Chris was a nice and thorough. We were comfortable having him in our house.


Quick Response




Quickly determined the issue.


Very Fast Service




Jeremy was great, I was told he would be at my home in an hour after I called and he showed up in 15 minutes. That was really great. He troubleshot the problem and had the appliance fixed in an hour at a reasonable price.thanks jeremy!!


Great Service, but a little pricey.




This is my first time using Appliance Works. Chris D was my technician. He did a great job diagnosing and repairing my dishwasher that had a broken handle. It was a bit expensive at $226.47. He came within the 2 hour window and was very responsive to my needs. The only blemish is that his voice mail on his phone was not setup yet so I could not leave a message when needed.


Excellent service. Very professional, thorough and helpful.





Great Service




Jeremy was awesome! He was punctual, knowledgeable, thorough, and timely. While my fridge wasn't fixable, solutions were provided; totally worth the cost!


very good service





Excellent Service!




Scott did an excellent job in diagnosing the problem and also pointed out a potential plumbing problem that I had. He was professional, courteous and definitely knows his business well! I will use this company again and would not hesitate to recommend them to my friends. Thank you!


Great service




Appliance works made scheduling a breeze and sent someone out the same day. Jeremy was very informative and friendly. He showed up during the time I was quoted and gave me a call first. Very happy with this company and will use again!


Washing Machine Repair




Chris D. took the time to explain what was going on with my washing machine and explain my options.


Great service!





great




The technician was very professional. Quick fast service!


Excellent Service, quality workmanship




This was the first time I had used Appliance Works and I will definitely call them again for any appliance repairs.


Great Service





Great service




Friendly, fast and from what I can tell fixed the washer. Very happy


Very professional service man





Very pleased!





Great service, fast response





Perfect As Always




Scott is always a pleasure to deal with. He is very professional, punctual, pleasant, knowledgable and extremely honest. This is the second time where he has basically told me it's not worth paying him to fix my appliance. He suggested I buy a new one, which obviously doesn't make him any money, and that's how I know he is so honest.


Perfect and timely




Called and was able to get same day appointment. Technician was knowledgeable and professional. Got my repair done including sourcing part needed quickly.


Refrigerator repair




Did a great job. Diagnosed the problem correctly, very friendly service and strengthen the new part even better so it wouldn't happen again.


Service was great.




I was given alternatives and prices before I made a decision. Very helpful and knowledgeable serviceman. He called when he was on his way and was prompt and efficient. I will use Appliance Works whenever I need repairs.


Very prompt and professional





Great service, efficient, prompt and very curtious.




Fantastic experience and I would recommend your company to anyone!


Problem pinpointed & resolved!




Water leak stopped before tech arrived but he ran a wash cycle and the problem reoccurred. He diagnosed it accurately, went out and bought a new part, and fixed it. This company has prompt, professional techs who are proficient with Samsung and LG appliances. We highly recommend them to care for your appliances and protect your investment.


Thank You!




On time. Excellent communication. Professional service.


Honest.





Solid service, will definitely use again




Chris was quick to identify the issue and solve the problem while being incredibley kind and courteous. I appreciate his help and will definitely have the company number saved in my phone for any other appliance issues I may encounter in the future.


Excellent service




Very courteous and professional


Microwave repair, with great service.





Great Service





Great service, awesome & honest technicians, great prices!!!




I have had this company out to fix my stove and now my fridge, both times they have been awesome, so honest, so friendly, such great fast service both times!!! I will only have them back to fix any and all of my appliances. This is a family run business, honest, quick, fair prices, they have really went out of their way to please us!!!! Chris even called us back the next day to see if the problem was fixed. They did not try to talk us into parts that were not needed!!! Very satisfied with everything, from start to finish!!


Honest, polite service




Even though I was given bad news about my washer, it was a pleasant experience. Will use this company again.


Great service man....informative....price could be lower





Good Service





So pleased with this great company that I will be referring them to family & friends throughout the Phoenix area!!!




I was very impressed with the company, Appliance Works,from my first contact with Storm that scheduled my appointment, to the excellent job the technician, Jeremy F, did repairing my dryer!!! Jeremy was prompt & even called ahead to let me know when he would arrive within the 2 hour window. He was very polite & nicely answered my questions as well as explained what he was doing. The repair was done very quickly & I was very pleased about the reasonable price I was charged!! Jeremy is definitely an asset to the company!! Since I was so impressed with him & the company, I asked him for extra business cards to give to family & friends that live throughout the Phoenix area for their appliance repair needs!!!


Scott was very professional tell me what needed to be done and didn't in a very timely manner. I appreciate the service and the time he took to help m




I have lap very limited time off and I appreciated the fact that everything done for me today thank you


Fast service , good price!




Sam was very polite and efficient in diagnosing and repairing the 2 issues that I had with the washer and dryer.


Great service





friendly and affordable service





Great Job, greatly appreciated!





Great service




Scott came to check our dishwasher. He was very friendly and nice.


POLITE, EFFICIENT, REASONABLE PRICE. TOTALLY SATISFIED WITH HIS WORK





Same day service




Very professional and explain all that needed to be done


Honest and Knowledgeable




Tech was able to diagnose our Samsung Frig problem quickly, and as some repairs go, cost to repair would have been more than frig is worth and he was honest about this and helpful in coming up with options and recommendations. If repair was worth doing, diagnositic fee was going to be applied to the repair which is always helpful with cost.


Refrigerator Repair





Great Service




On time very professional and very polite


Recent service call...




It seems that the refrigerator problem in January may have been the same problem encountered this month. Sam replaced the "motherboard". The frost build-up in the lower freezer blocked the cold air from reaching the refrigerator section on top. Assuming the "motherboard" takes care of the frost build-up, maybe it should have been replaced in January and not just "de-frosted then?


Sam R. was great in fixing my dryer!




Great work...


Great service.




Technician was courteous & knowledgeable about my machine. Fixed it quickly. Will definitely use this company in the future.


Great service




Scott, my technician was on time and very courteous. He diagnosed the problem and provided a quick solution.


Great Service





Courteous, efficient and fast!





Service With Professionalism and a Smile!!




The process of setting up the appointment and the service rendered was outstanding. Parts were ordered and when they showed were installed in a timely manner and I was back to drying cloths again.


Helpful, Timely Service.




Rowan was professional in his approach. He seemed knowledgeable, efficient, seemed to fix the problem, and was happy to answer questions.


Great Service.




I would highly recommend Scott from Appliance Works! He found my dryer problem quickly, was neat, and personable. Even arrived early for appointment!


Great service!!!




Appliance Works came to work on my washing machine the two technicians were very knowledgeable and they diagnosed our problem within 15 minutes. They were a pleasure to have in my house.


quick! on time! easy to get along with and solved the issue on site!





the best





Service as promised, fast efficient




Technician, Scott, knew my washer and diagnosed the problem quickly and had the repair parts on his truck. Everything completed in a little over an hour. No mess, no problems. Scott was pleasant, courteous and got to work right away to fix the problem. Price was right and comes with a guarantee. This company is now my first call for applianc repair.


Great Service





Prompt timing, very professional service, Scott definitely knew what he was doing.





Scott was great




I will call this company again when I need help with an appliance that isn't working.


Great service!




Great service and very nice technician. He was even early! Thanks Scott!


Owner




Great experience. Will absolutely use them for all problems


Great Service




Great communication, service, fast and fair pricing!


Best service




Scott is always on time and is the best technician.


Could not be happier




Scott is amazing at his job.I have had 6 different people try to come fix this washer and dryer combo and none could .were talking Sears and home choice warranty and even lg themselves .I could not be happier with Scott at appliance works and I definitely with our a shadow of a doubt will be calling them and asking only for Scott....hmm I'm wondering if they fix dishwasher too ? I know I'll call Scott at appliance works and see !!!! I'm so greatfull and send my regards to your small business. I even would recommend my enegeir friends to apply to work at this business because I feel that strongly based off working with them and having Scott come fix my washer and dryer combo .Nameste and thanks again”


Honest Company




Sam came and out and repaired our refrigerator. He gave us an honest opinion if it was worth repairing. We appreciated this and felt confident with the advice he gave us.


Great Service, 3rd Time is a Charm




I've been having issues with the refrigerator. I explained the problem to Scott and he got right to work. After telling him he's the third person visiting for this repair, he took it as a polite challenge. Well, 24 hours later and no leaky refrigerator. Scott worked his magic. Mission accomplished!!


Excellent Professional Service




Rowan had to come to our place twice; first to diagnose the problem and then to install the part once it arrived. He was punctual both times. He replaced a thermal fuse, which required significant dismantling/re-assembly of the stove. He knew what he was doing. I'm not in a position to judge pricing. But their appearance fee ($55) was lower than many other outfits. I thought the overall price was reasonable.


Good service




Little expensive , did I get desert my. Price?


Awesome Job!




Scott was prompt, professional and courteous. HE fixed the problem quickly and clearly explained what the problem was. I would highly recommend Scott to my friends and family.


Scott was great and I am happy I have a good repair place now




Scott


Excellent service technician




Scott M has been to my house a couple of times. Each time he has done an excellent job. He is extremely knowledgeable and very professional. I will request him next time I have to call for service.


Prompt, efficient, personable




in and out in 1/2 hour. excellent. will def use this service in the future


Excellent and friendly service




Scott was very professional and friendly and got right to the problem and offered a reasonably priced fix. The work was done within an hour and there was never any attempt to upsell or add unnecessary options to the job like you may experience with other companies in the valley.


Great Service!




Scott was wonderful. I loved that he called beforehand to let me know he was on his way and how far he was. He was professional and gave me the information I needed to make an informed decision. Service was quick and painless. Also loved the same day service!


Great service at a very reasonable price




Scott gave me a reasonable option to try before I go out and spend $900 on a new dishwasher. Plus, Scott called when he was headed this way and came at the earlier point of the time slot the office provided. I look forward to doing business with him again. Wish I knew about this company before - I will certainly let my neighbors know.


Prompt and Excellent Service




I have used Appliance Works three times. Each time the service has been scheduled in a timely manner and the service has been friendly and professional.


wonderful




Scott was wonderful. Very honest and went the extra mile in our service.


Scott




This was the second time I've had Scott out to my house for repairs and he's great. Very knowledgable and honest. Glad I have him as an appliance repair guy!


Prompt, friendly, and fast service!





Very nice technician. He did a great job and was honest about the job.





Quick and efficient




I have used them a couple times. They know their stuff. They quickly assess the issue and discuss the cost. Plus they will call you ahead of time so you aren't sitting around for hours. All with a friendly personality. Would definitely refer them to others.


Great service, very friendly




Quick drier repair.


Great Service, Good Price




Our Dryer would not turn on and when we called GE they said they could not be there for two days. We called Appliance Works and they were here that afternoon, found the problem and got it fixed. Very happy with there service.


Great service and price




He did a great job of analyzing the problem with no attempts to "upsell."


Best Service Ever




Scott arrived not only on time, but also actually a bit early. First impression was that he was very clean cut. He presented himself very professionally and friendly. He performed the work in a timely fashion and with a smile. He is extremely pleasant, patient, professional, knowledgeable and informative. He is totally honest in that he doesn't try to sell you something you don't need. As a matter of fact, he even thought it might be best for me just to buy a new oven, rather than repair mine, since it is going on 20 years old. Definitely not in his favor, but nonetheless, he offered that option graciously. I hope nothing of mine breaks again, but I would certainly welcome the opportunity to have Scott come back and perform the work if it did. Now on the other hand, the lady that answers the phone, Christine, is not as pleasant. She is efficient, but quite curt, abrupt and not warm or welcoming at all. As a matter of fact, if I hadn't read such great reviews on the company, I probably would have hung up and moved on to the next one. They really should have someone much more pleasant answering the phone to make a better first impression. Thank you Scott. You made up for it.


Great fast service




will come back when i need help


Fridge Fan replacement




Your company did a very good job of quickly scheduleing this Work Order and your tech was out there with a solution, parts on board and an estimate very quickly as well. Nice Job!!


Excellent efficient service very professional




Excellent excellcent service very professional


Excellent service





Service





Great Service




Called them on Friday afternoon they came Monday morning and repaired washer. Very friendly and reliable service. We will use them for all future repairs.


Awesome service!




Scott was friendly and very knowledgable about my Cabrio washer and dryer. It turned that it would cost more to fix the washer than buy a new one and his honest assessment has gained a customer for life. He works on all home appliances and he will be the first one I call when needing appliance repair.


Wonderful Service




I was very satisfied with my service today and would use them again when I have another appliance problem.


Call Appliance Works




Very fair pricing and advice. Prompt service.


Nothing but praise!




Scott even came early to repair my KitchenAid dishwasher. He walked in with the parts he thought he'd need for the job, and he was correct. Scott was personable, efficient, and cleaned up after work was completed. I have nothing but praise for him and for the company he represents.


Very Professional. Iwill always use your service and request Scott for future needs




Best appliance service in metro Phoenix .


Great Service




He did a great and quick job!


Fantastic Service!!!!




Scott was on time, excellent service, very friendly. I would defenitly recommend your company and Scott to anyone.


Fast service!




I am an Estate Manager and I needed someone to come out and look at a washer asap. They were able to come out same day!


Great customer service!





Great Service




Scott has been here twice. In January he diagnosed and fixed our old built-in refrigerator which saved us a lot of money as we didn't need to replace the unit. Today he did a tune up on our stacking washer and dryer. Scott is pleasant, professional and very knowledgeable. I highly recommend using Appliance Works.


Great service!




Knowledgeable and took time to explain the ins and outs


Awesome service




While it was cost prohibitive to repair the refrigerator, out service tech couldn't have been kinder or more helpful. I'll be sharing Appliance Works with anyone who needs repair work!


Great People




I have used Appliance Works twice in about a year. They are timely and professional, but most importantly, pleasant.


Great Service




Eddie was very professional. Took his time to properly evaluate the problem and find a solution. So far so good our Washing Machine is working great.


fast and efficient





Prompt friendly service





Great service , very professional and helpful




Came on time , great service , very professional and knowledgeable Will definately call him again


On time, quick, honest service




Jeff is clearly expert at his craft. He quickly diagnosed the issue with my dishwasher after a thorough investigation and clearly explained my options. He delivered a quote for the repair but advised me that I could continue to use my older-model machine for some time - and that for the estimated repair cost it might be worth considering purchasing new. I am extremely satisfied with my experience with Jeff and Appliance Works. The $55 was a very fair price for diagnosing my issue. Also, I greatly appreciated the ability to schedule my service via chat on the website. I was able to multitask to get this done while getting my work done as well. Thank you!


Helpful, courteous appt. to estimate damage and extent of repair needed.




Scott appears to be a skilled professional who answered all questions patiently. He worked up an estimate for the job in a timely manner while still at the house which then allowed me to contact my husband to discuss the situation.


Fabulous service! Went the extra mile.




Early to appointment. Quick, easy, friendly.


Great Service





Knowledgeable, efficient, prompt




Awesome. Knowledgeable, efficient and prompt.


Refrigerator Repair




Excellent Customer Service


very professional




we were most impressed by Scott's knowledge and work ethic. he made everything so painless...


great service




Appreciate the great explanation of the problem and recommendations


Great service and right away!




Scott came within 48 hours to diagnose the trouble with our clothes washer. Repairing would cost almost the same as a new one, so guess who is using a new washing machine this Monday morning! Scott is such an excellent person with appliances and their maintenance. He's helped our faltering appliances for years.


Fast curtious service.




Thanks Jeff and Appliance Works for responding quickly to our refrigerator and freezer not cooling. Your prompt service made a inconvenient situation not so bad. Will use again.


Very satisfied




Rowan was on time, polite, respectful and serious about his work. He communicated so that I could understand what was going on. I will call the company again when/if the need arises.


Fast and honest service





5 star plus service !




How lucky am I that I read raving reviews on this company and called myself when my dryer went crazy? They came SAME day, so courteous, ON TIME and fixed my problem quickly. Lucky Scott even had the part needed on his truck. So nice and as an added bonus put up with my little toddler "observing" his work 🙂 Highly recommend this company and Scott


The servic was good, however, a little costly




Jeff did know what he was doing.


Great Service!!




Scott from Appliance Works was awesome and knowledgeable! I was able to get an appointment for the next day when I called to make the appointment which was really helpful. Scott called to let me know he was on his way, introduced himself when he got here and was extremely pleasant! He got right to work on diagnosing my microwave and fixed it quickly and for a fair price. I would definitely use Appliance Works again!!


Same day service!




Would definitely use them again and refer them to family and friends!


Good Folks




Responded with an appointment the next day. Very thorough and pleasant and professional.


Great Service




Wonderful service, technician was on time, polite and very knowledgeable. Diagnosed problem and made a recommendation after he explained available options. Will recommend this company to our friends.


On time arrival, excellent price.




Jeff called ahead and was right on time. He listened to my comments on what the problem was and then began to determine what he thought the issue could be. It was clear he understood how the refrigerator worked and the "fix" if he was correct was very easy.


Great service




Scott with Appliance Works was great! He reached out before coming, was on time, courteous and clean while working, and made the overall experience a good one.


Great Service. Was here in two hours!




Scott, was knowledgeable and knew exactly where to look for the problem with my refrigerator. Fix was easier than I anticipated and cost a lot less money!


Same Day Service




Outstanding service. In and out with the job well done. Thanks Rowan


scott was great




I am currently using my dryer as Scott was able to diagnose and fix the problem this morning. He was kind, courteous and explained what he was doing.


Great Service




Repairman was very courteous and was able to repair the fridge quickly


Fast Service





Great service! Jeff was fantastic. Fixed the problem




Will call them again if I have any other issues


Great service everything was explained.




I would recommend this company to everyone.


Super great to work with




I have a fancy built-in GE Monogram that stopped cooling. I called GE service and scheduled service. They charge $99 for the service call plus parts and labor. They gave me a four hour window for which I took off work so they could service. They called late in the window to say the technician was running an hour late. I called them to ask an hour late from when? She said he probably wouldn't be at my house until 1:00 p.m. I canceled the appointment and called Appliance Works. The appointment was scheduled for the following day. She gave me a two hour window but said they would call me 15 - 20 minutes before the appointment. They did that, my technician arrived right on time, he diagnosed the problem within 5 minutes, and my refrigerator was up and running within 30 minutes. The part and labor is warranted for a year. Rowan was very congenial and professional. I am happy to know I have someone to call for any of my appliance needs since I have an entire suite of GE Monogram appliances.


Great Service!




Jeff did an outstanding job! Repaired our dryer quickly, and the fee was reasonable. The nice gals that called regarding scheduling were pleasant and professional, and were able to schedule Jeff to come out right away. We are so grateful! Thanks to everyone at Appliance Works. : )


Reliable, Fair Price





Excellent Service




One time, pleasant, knowledgeable....did it right the first time.


Dependable





Quick Service