Appliance Repair Reviews

Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix area. Then call us at 602-635-7586 to set up an appointment!

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Local Reviews

Rated 4.9 out of 5 stars based on 784 customer reviews

Map of Gilbert, AZ

great service

Map of Peoria, AZ

Perserverence by Sam to get the best possible for fixing the problem

Sam spent time evaluating the problem and did the best possible for a tough repair.

Map of Surprise, AZ

Great service, friendly staff!

Map of Peoria, AZ

Wonderful service very helpful

I would absolutely use them again! They are a wonderful company and actually care about their customers thank you!

Map of Cave Creek, AZ

Scott is the best!

This is my fourth service call over the last 3 years for appliances in our house. Scott is knowledgeable, dependable, and honest.

Map of Phoenix, AZ

Great service! Very professional!

Scott did a great job!

Map of Surprise, AZ

Professional Service

Our technician was prompt and courteous! We will definitely use your service

Map of Surprise, AZ

Great Company

Very happy with the service. Got to us right away during Christmas time.

Map of Sun City, AZ

Awesome service!

Timely friendly reasonably priced service.

Map of Sun City, AZ

Great service

Called for service on our fridge--great technician who solved the problem quickly!!

Very helpful

Scott knew right away what the problem was. He was very knowledgable and helpful.

Great service

Great service!

Scott was very personable and professional.

Great Service!

Technician arrived on time and determined the parts that were needed. Parts were ordered and when they arrived we scheduled a repair time. The tech took the stove top apart, determined the faulty part, replaced it, now working.

Friendly, knowledable service. Fair price.

Scott was experienced and knew exactly how to fix the problem in a timely manner. As an added plus he is an anilmal lover.

Timely, knowledgeable service

Good service fair price

Excellrnt Service by Scott

Scott showed up on time and in a short period knew exactly what was wrong with my oven. He ordered the necessary part and in a few days returned to fix my oven. He is pleasant, efficient and reliable. I am very pleased with the services received from Appliance Works. Will definitely recommend them and use them again.

An intelligent repair

I had a last minute doctor appointment that was essential and the company worked around it to make sure my service call was worked in. I was elated to learn that my washing machine was repairable and was given more tips from Scott to keep it in good shape. I plan to follow up with the pla. I will make sure to let my friends know about Appliance Works

Professional, Knowledgeable, and Courteous Service

Professional, Knowledgeable, and Courteous Service

Very pleased with the timely response and service.

Knowledgeable, communicative and very pleasant

Great service and on time

Home Owner

Appliance Works Tech Scott was scheduled for a service call for my Washing Machine, time was from 3 to 5, Scott called a 3 ahdn arrived about shortly after. After a Complete check of the machine he found a circuit board problem and made the repair. Scott then went through all the washer cycles to verify all was working correctly. Was pleased with the efficient service and the affordable pricing.. Thanks to Scott and Appliance Work. Happy Thanksgiving and thank you again.. Chuck L

Great Service

Scott was honest with the repair cost and agreed that it was time to replace our washer & dryer. I'd recommend him to anyone in need of appliance repair.

Knowledgeable service

I very much like competent service people that know their products!

Great Service

Great customer service. Friendly and professional.

Prompt, Professional Service

Scott was at the house as scheduled and repaired our refrigerator without delay. I gave the office my model number and he had the right part on his truck. I would call them again, if necessary.

Great service

New parts and an education all for the same price! Reliable!


Jeremy is an excellent representative for your company. He diagnosed the problem and repaired it to my satisfaction. Please make sure that you recognize him for his service to his customer. He quoted a price, he got the parts and best of all was the type of person who you welcomed into your home to complete repairs.

Great service, outstanding presence, competed job as promised, timely and courteous 10/1”!

Prompt Knowledgable Service

Great Service!!

Sam did an excellent job!

Scott is so informative, reasonably priced great service.

We have used Scott at our community as well as in our home and have referred him to our residents because he is honest, knowledgeable, and very resourceful! We will use him whenever we have a need!

Best serviceman ever!

Scott fixed our dryer after diagnosing the problem. Took it all apart and we hoped it was just some stuff caught in the blower, but turned out that the blower got damaged by toothpicks! (Not ours, previous owners)Ordered part and installed quickly and efficiently.

Great job!!

Quick Response and Fantastic Service

From the moment we called about an emergency issue with our washing machine, Appliance Works quickly sent a super knowledgeable tech (Tyan) to our home where he quickly diagnosed and resolved the issue. Tyan provided excellent service and knowledge about our appliances and made the process super easy for us. Thanks Tyan and Appliance Works!

Great service

Very professional. He diagnosed the problem and fixed it quickly. Nice guy. Clean. Reasonable price.

Great Service

Scott, of Appliance Works, did a great job in repairing my refrigerator. He is very professional and friendly. This is the second appliance he has repaired for me in the past couple of years. Because of Scott, I will always use Appliance Works for my home appliance repairs!

Exactly what we were looking for in a service tech

Called the company and had Scott at our house within the hour. Had our problem fixed quickly and explained what he was doing, why, and how to prevent repeat problems with the fridge.

Great Service

Great service!

Appliance works is always our go to when we need an appliance fixed! They are quick and prices are great! Scott has excellent customer service and I would highly recommend this company!


Timely, efficient

Great service! Awesome price! Scott was professional and ever so friendly!

Excellent and prompt service

I was pleased with the service overall; both in response time and speed to repair my Frigidaire front loader washing machine. Nice job. Quick troubleshooting and quick repair. Thanks.

Great customer service

I have been using Appliance Works for a few years not only on my residence but on multiple rentals as well. never have a complaint, knowledge of products fair and very professional.

First Class Service

This company provides great service, on time for appointments, reasonable quotes for work, professional technician, job completed!

Very good service

Very prompt & professional

sam's work

Sam came in, diagnosed the problem as a burned out condenser started. He replaced it and was out the door within 30 minutes. I found him honest and is appearance quite professional. If I ever have appliance problems again, I won't hesitate to call Appliance Works again.

Pleased with service

Good work and refrig. works good. We are happy.


Sam did an excellent job. He arrived on time, was very efficient in diagnosing the issue, successfully ordered the part needed given my travel schedule and completed the job as promised. Sam was very professional in every aspect of the service he provided.

Great service and awesome price

If we experience any future appliance issues I would contact Appliance Works and request Ty T and our service rep again.

Very Pleased

Friendly efficient at a good price.

Scott was Personable, professional, gave excellent information and right on time.

Scott was excellent. The lady I spoke with on the phone was also very good.

Quick, friendly, and efficient!

Scott diagnosed and fixed the problem with my Bosch dishwasher in no time at all. He then diagnosed my garage refrigerator. He did a heck of a job.

terrific service

Scott arrived early, had the part on his truck, fixed the dishwasher in plenty of time for me to cook company supper. He's a cheerful and positive kind of guy, upbeat, capable, quick and does the job with a smile.

Great service

Outstanding Service

I was very pleased with the service provided by Appliance Works! I appreciated the phone call ahead of arrival! Scott was easy to deal with, very friendly, and knowledgeable of the complete system of my Samsung refrigerator. He took care of the issues involved in a reasonable amount of time and was very helpful in explaining some of the features of this appliance since we had just relocated to this new residence. I would definitely use his services in the future with any other appliance issues.

Great Service. On time, professional and will definitely recommend Scott .

Great service, always from Scott

We love Scott, always professional and knowledgeable...

Very courteous, knew exactly what to do. Highly recommend!

Sam showed up on time, knew exactly what the problem was, fixed our freezer fast, was very pleasant and explained everything. Will definitely use them again for any appliance repair. The office staff was very helpful and friendly, too. Storm made an appointment for us the next day and it wasn't even an emergency. Highly recommend Appliance Works.

Great service and kept the appointment on time!

Thorough check of both refrigerators. More than reasonable price for work done.

Kitchen refrigerator/freezer had suffered a frozen drain tube without my knowledge. After defrosting and cleaning all the water from the bottom of the freezer and the drip tray I decided to have both refrigerators given a once over. Scott arrived during the time frame given when the appointment was made. The office called to let me know he was on his way. I explained why I was concerned, he promptly checked everything out and explained why it had probably happened. I did not know that moisture from defrosting ran down a tube in the back and had most likely frozen, causing the drain pipe to malfunction. The other refrigerator was too old Also, probably had a slow leak in the Freon pipes to make it worth while to try to fix. I will call the city to pick it up for recycling. The call and the outcome made me happy. The price brought an additional inch to my smile.

Great Service!

Great service

On time, explained what needed to be done, did so efficiently and cleanly.

Excellent dryer repair

Service provider was timely, professional, and friendly. Was able to quickly repair our dryer, and recommend a dryer exhaust pipe cleaning, which we did to find minimal link so the problem was clearly the dryer.

Great experience!

Rowan was awesome! Very thorough and pleasant to work with. Will definitely use you again if the need ever arises!

Scott was the best ever

Scott was in all respects a truly courteous. kind, knowledgeable service tech. The best ever!

Fast, Efficient, and Very Courteous

Thank you, Scott, for repairing our dishwasher this morning. Your services are highly recommended and we're appreciative of the good work you did. Without a doubt, I'll call Appliance Works for any future repairs!

On time service

Pleased with repair, technician, and price

Super Service

Ty had to replace the icemaker in our Samsung refrigerator and a pump in our KitchenAid dishwasher. He was prompt, courteous, efficient. I will recommend this company and certainly recommend Ty. He was great.

So happy!

Great service from Scott and a great price!

Great Service

Appliance Works provides prompt service at reasonable prices. Scott was prompt, friendly, and very knowledgeable.


It's never fun to have a major appliance repair. When Sam came out he was pleasant, explained the problem, the approximate costs, ordering and the return call. He answered all my questions in an intelligent and kind way. I have complete confidence in his knowledge, his caring about customers and pride in his work. Anything appliance repair in the future...I will be calling Appliance Works and asking Sam's advice. Thank you for taking a stressful situation for me and making it pleasant.

Very good service

Scott was excellent. He came in and fix my refrigerator without no problem. He also mention my ice maker was going out and told me how much it was goi

He was on time and got the job done in no time. Great service

Great Service

Technician Scott was courteous, friendly and professional. Awesome experience. Highly recommend!

Good Work

We received a call that the person would be at our home in about 15 minutes. "We were in our car and just about home from an appointment. The worker arrived shortly after we arrived home.

Great Service

I would not hesitate to use Appliance works again. In addition I will recommend them to everyone I know. The service person was knowledgeable and offered cost saving measures.

Excellent Service

Scott was right on time. Very courteous and personable. We had a nice conversation while he was working on the fridge. My ice dispenser was not working, but there was more to the issue...not a simple issue with a part in the dispenser itself. Scott determined it was actually the main control board. Total repair tine was around an hour.

Quick and easy

Chris was in and out and I never felt like he rushed. Would recommend to anyone in need of a service.

Good service

Scott did a great job

Excellent job fixing oven range and dishwasher. Will stay with Appliance Works long term. Prompt, efficient, professional

Excellent Service, Professional Behavior, On Time

Scott is a professional, knowledgeable representative for this company. I will always use Appliance Works because of him!

Perfect Service in Every Way

Ty from Appliance Works did a fabulous job diagnosing an repairing my LG Front Load Washer. He was on time, professional and courteous, and knew exactly what the problem was after I explained what had been happening. This is the second time I've called Appliance Works and both times they have gotten the job done.

Great Service

Appliance Works sent over a great technician in Ty to fix /replace our ice maker. He arrived on time. He checked everything and replaced an ice maker that could not be fixed. He made sure everything was working before leaving. He was courteous, friendly and knowledgable. I would not hesitate to recommend Ty and Appliance Works to anyone who wants the job done right.

Ty is the best!

We were impressed with Ty the first time he visited with us late last week, to assess the problem with our GE Profile builtin microwave oven. He was able to do so quickly, gave us a firm price for the work, and told us he'd be back Tuesday, 8-29-2017, between 9:00 and 11;00, to install the new part. He called a short while before he arrived, and was very prompt in his arrival time. He is the most professional and personable appliance re- pair people with whom we've ever worked, and on top of that, he's just a very good guy. He is welcome in our home anytime, and we will gladly recommend your company's services in our neighborhood, and will also give your company name to our property manager for a rental condo we own in North Central Phoenix, too. He is just the best appliance repair person ever, plus is neat & clean, and fun to work with. Thank you for employing such a qualify person as Ty definitely is.

Good service and a good price.

Appliance Works came out the same day and found the problems. It took a couple for the parts to arrive and they scheduled the appointment to meet my schedule. Technician arrived in a timely fashion and finished the work as quickly as possible. I rated the pricing only good because it seemed on the high side and maybe it was because it was a Whirlpool.

Fast Service, Fair Pricing

Scott is friendly and knowledgable. Quickly got the dryer working and replaced a garbage disposal. Will definitely recommend this business.

Excellent service. Very professional, thorough and helpful.

Scott does an excellent job. He's personable, knowledgeable and very professional.

Great, Effecient service

Scott was so pleasant and professional. He took time to pet the dogs and calm them down. He worked quickly and resolved the dishwasher problem easily. He reviewed all his work and recommendations so this doesn't happen again in the future. Great job!

Timely and professional service. Service person is knowledgeable.

Great Service and Scott was thorough in repairing the dishwasher

We used the dishwasher tonight and there still might be a problem, we will let you know if we need Scott to come back,

Intial contact meeting

excellent advice and recomendations given

Great Service

From the initial phone call, to a follow-up call to the office, and through Sam's service and repair----everyone was cordial, and everything was well done. My appreciation to goes to your staff. I will confidently be able to recommend your service to others. Thank you!

Efficient, Professional, Knowledgeable, Excellent Work Ethic

Scott was very professional, he arrived on time, diagnosed the problem and fixed it. He is a credit to his profession and an asset to your company. We will use him when the need arises and we have added him to our community preferred vendor listing.

Very Competent

Cody knew exactly what he was doing and had the ice cuber maker repaired very quickly.

Great service

Super friendly very trustworthy company. I will recommend them to EVERYONE that needs service.

Fabulous tech!

Timely, honest and great service.

Excellent Service

Courteous and professional. Excellent experience. Definitely recommend.

Ty was the best!

Took care of our oven issue and gave me a great tip on refrigerator filters.

Wonderful service an a real gentleman. Sincere and very knowable. A true pleasure and will recommended you co.

Great service

Excellent Customer Service

Scott from Appliance Works came out and replaced our Wolf oven pan after we melted aluminum foil during a pizza night. He quickly and reasonable did this non-warranty work and our oven is back to new. They were very reasonable with their pricing. Scott was courteous and prompt. I would highly recommend Appliance Works and Scott (Cave Creek area)! Excellent service!!!

Prompt friendly service

Scott was right on time and was prepared with the new equipment. He was able to change out the icemaker immediately. He had the right tools and the knowledge to address the service call professionally and effectively.

The service was great.

The service and repair was really good. I appreciate Sam coming out to fix my stove.

Great Service!!

Scott fixed my refrigerator very quickly!!

Wonderful Service Worker

Great. He was very empathetic, yet a true professional.

Excellent service Knowledgeable tech

Great service

Great Service

Scott was prompt courteous and efficient.

Dryer repair

I have multiple properties and always use Scott, from Appliance Works, to do the repairs on all the appliances. I appreciate his honesty, integrity, knowledge, and professionalism. It is always comforting to know Scott, will be doing the repair.

Stellar Service

On time, excellent knowledge, very pleasant & reasonably priced. Try them they won't let you down. AAA+++ Thanks Scott

super service

Great service!

Scott is awesome - so knowledgable and professional. Have referred many times.

Scott's Service

Highly recommend Jeremy

Fast and Friendly

Great Service

Scott had the knowledge to figure out what was wrong and he had the part on the truck. That's pretty rare these days. Very happy.

Great service from the office to the technician

Great service, knowlegeable and profesional

the serviceman was friendly and professional. He diagnosed the problem pretty well without doing anything but did his due diligence to confirm it.

Excellent Service, Very Helpful

I called after my LG refrigerator's ice/water stopped working. The receptionist was very friendly and professional and set me up with an appointment right away. Cody was very helpful and professional. I would recommend Appliance Works to others in need of appliance repair.

Great service

Scott wa great! He checked over our entire refrigerator and gave us his honest opinion. Although most everything he checked out appeared OK, he admitted he also could smell the electrical odor which was coming from the unit. He was extremely honest with us and we so appreciated that. We will call Appliance Works in the future and hope whomever we get is as honest and helpful as Scott.

Great and quick service reasonable price

Would Recommend!

Prompt and professional service. Reasonable rates too. Highly recommend.

Awesome seevice

Have used in the past, on time, honest and very pleasant. Sam is our go too guy! Exactly what we look for when it comes to repair work. Thank you so much Sam !


My oven was repaired in a timely manner. Service person did a great job.

Superior Service!!!

communicated well, very detailed, courteous, great price, thank you

Scott the repair man and Jennifer in the office that set up the repair were beyond polite and fun to talk to. Very professional. I manage the property that we are talking about and I live in another city. I have to rely on the people that work for me, because most of the time, I don't know what the issue is nor have I seen the issue. My professionals have to do the work for me and I have to trust them... thank you Appliance Works for Jennifer and Scott. I will always use your company.

Great Service

He did a diagnosis told me his findings and he had the part with him and quickly installed it

Great Service at a reasonable price. I will use them again.

Fast response; quick repair; personable repairman

Quick, friendly, and helpful

Scott was awesome. Fixed our dishwasher in 10-15minutes and helped explain to me to keep things from happening again. Very nice guy as well.

Excellent Repairman!!!

Cody showed up and just went straight to work... no up-selling, no fear talk of what could be wrong. Just straight to work! Something much appreciated when repair is done in the middle of the day. Honest, provided tips and simply left with a small sales reminder that they work on all type of appliances. Excellent!!!!!! 5+ Stars!!!

Great service and timely but did not resolve my issue

Service was excellent.

From start to the finish of repair, my experience with Appliance Works was excellent. The customer service representative was very professional on the phone. I received next afternoon service on my 13 yo Whirlpool electric clothes dryer. Jeremy arrived at the beginning of the appointment window and diagnosed the problem within 10 minutes. With all the info available through his tablet computer, he was able to find the part needed in inventory and offered to pick it up same day. I agreed and after he returned, he installed the part, cleaned out all the excess lint inside the dryer, and conducted a number of tests to make sure it was fixed. He worked fast and efficiently. I almost bought a new dryer, but am happy that I got this one fixed (less stuff in the landfill, at least till it finally conks out.)

Awesome Service

Quick to schedule. Tech was great went through all the options and repaired same day

Worked on clothes washer

Technician was great. Only problem was when he was done diagnosing the problem, the bill was $95 and I was told on the phone while making the appointment it would be $55. Technician said it was because of my location. The person on the phone knew my location when she told me the price. Felt a little ripped off.



Service call

Jeremy was professional and did his best to find the issue. He could of said it could not be fixed and recommend a costly part. But he persisted and found a quarter stuck in the pump. I appreciated his persistence and would recommend this company!

Great service, Tony is a pleasant and knowledgeable man, courteous service.

Glad we found Appliance Works we share our good find with family & friends. Thank You!

Good service at a good price

Sam was great. Fast and knowledgeable and very pleasant

Excellent service.

Scott was very knowledgable - quickly diagnosed the problem and made an efficient repair.

Good quality service

great service

very personable and informative and knowledgeable.


Great job Scott!

Great service!! Friendly, prompt, good people

I will use and recommend them to everyone.

good fix

Finally have my ice maker back.

Quick and efficient service

The repair person called me after completion to let me know what his finding were. Awesome service.

Awesome Service, Honest and straight forward

Sam explained everything to us before fixing the ice maker, gave us the option of not doing it, because it needed an additional part, which he told us about on the first visit. We opted to have the ice maker repaired, Sam stated he will still look into an option to adjust or fix the micro-switch and will let us know. Super individual, if needed we will use him again.

Great service, Scott was extremely knowledgable and professional.

I would definitely recommend Appliance Works.

Superior service

Scott was very friendly and knowledgeable. He answered all of my questions and explained the problem with my microwave. I felt very comfortable around him and will request Scott for any future repairs.

Very responsive and quickly corrected problem



Highly Recommend!

I called @8 AM. Scott was there @ 11. Problem with washing machine diagnosed in a few minutes. Very minor problem it turns out. Scott was very knowledgeable and told me what I needed to do to prevent recurrence of the problem. Plus the service call is guaranteed for 30 days. So if something more goes wrong within 30 days the service charge will roll over to cover part of additional service costs. Overall very pleased!


Quick service. Very knowledgeable.

Excellent service. Will bookmark this appliance repair company! Thank you for your attention to my dryer. Cheers!

Price great, service exceptional.

The entire experience from Christene in the office to Scott's service, attitude and demeanor were superior to any we've experienced. On time, thorough and very knowledgeable. Scott was a gentleman and we will call again should the need ever arise.

Fantastic Service!

Scott arrived on time and ready to diagnose my dishwasher problem. I will only use Scott and Appliance Works for my future appliance issues.

Washer works like new

My 7 year old Whirlpool Duet front loading washer stopped draining properly. I was concerned that fixing it would be too expensive, and I might do better to invest in a new machine. I had an ideal what the problem might be, and Scott gave me a ball park estimate as to the cost on the phone, while explaining, he needed to run diagnostic tests first to be sure. He was on time, professional, and did exactly as he promised. He had the parts needed on his truck. My machine now runs like new. My cost was $300. I was emailed a receipt. Scott was great.

Great service call; clean, courteous, helpful.

Great service

Was very impressed the technician showed up on time, was very respectful and took time to explain everything. Very concerned about my wants and needs and also respectful moving around the house. Would use this service again in the very near future. Now I see why the have received a A+ BBB rating.

Quick response

Was out the day after i submitted the request, had to order a part and was repaired the next day!!


Amazing service

Choose them

Great Service

Jeremy was great.

Great experience all around

Prompt courteous service. Would recommend to friends

Arrived on time. Diagnosed the problem and repaired it

Cody (very personable) is quite knowledgeable regarding appliance repairs.

Great service

Right on time! Very good service. Found the problem right away!

Fast and reliable!

After the plumber (Belsito Plumbing don't use) gave my wife the run around for $150+ svc call and didn't diagnose or fix the problem... Rowan and appliance works showed up, diagnosed and fixed the issue with our dishwasher in 30mins for less!!! ApplianceWorks rocks.


Great Service

Cody did a great job! Very helpful!

Great Service experience

Scott was great. Very friendly and super knowledgeable. I would highly recommend this repair service.

Ice maker replacement

My experience was great. Jeremy knew his stuff, answered all of my questions and was thorough. My only complaint was that he was 40 minutes later than he said he said he was going to be when he called to say he was on his way and blamed it someone else. I would have preferred he took responsibility for it (even if it was someone elses fault) rather than blaming someone else. Other than that, my experience was great.

Great Service

When i called, they had an appointment for about 24 hours later. Jeremy arrived a few minutes early and quickly diagnosed the problem. He gave us all of our options, including buying a new dishwasher as the cost of the part we needed was about the price of a new machine. The cost of evaluating our machine was quite reasonable and they deduct it from any repairs that are done. I chose Appliance Works on the strength of other reviews and was not disappointed. I would definitely use them again.


Expert service

Very thorough and thoughtful job by the technician

Nothing short of the definition of a professional. Timely, clean, thorough, explained everything in detail and certainly knows his trade.

I will share the Appliance works name along with Scott to whoever needs appliance service. Outstanding experience and service.

Refrigerator ice maker needed repair

This was another "refrigerator won't make ice" call for Scott. Fortunately for us, it was just the water supply line was frozen/blocked. Scott explained the situation, and was able to clear it quickly. Timing worked well for our next-day appointment. Overall a very satisfying experience. Would be happy to call Appliance Works again, and highly recommend.

Efficient and Effective

Will call Appliance Works again if I ever have appliances in need of repair. Sam was here as scheduled and the repairs were done quickly.

Prompt, professional and let us know the problem with our ice maker , thanks

Very good customer service


Sam was very good and provided an explanation. Professional and knows his stuff.

Cody k

Great Job

Chris was clean, friendly, prompt and the price was fair. Repair was completed in a timely manner. I would use Appliance Works again for my repair needs.





Great service

Great company to deal with.


Friendly service and fair price

Good Service

The technician was very knowledgeable, knew right away what the problem was. The only downside to the whole situation was the part needed to do the repair would take about 3 weeks to get. Other than the part delay I was very satisfied with the service and would use them again if needed.

Super service!

I would use Appliance Works again if I needed help. They lived up to their appointment time; technician brought the parts he thought might be needed; got right to work; fixed the problem and was on his way to the next customer. Great experience with super service.

On time, went right to work. Completed a tough job in a reasonable time frame.

excellent, timely service.

Very pleasant technician. Solved my problem so I'm happy. Definitely will recommend Appliance Works to others in my neighborhood.

Professional, Friendly, Same-Day Service

I called Appliance Works to repair the top rack of my KitchenAid dishwasher. (The plastic parts in the assembly that slides the rack in/out of the dishwasher had broken, which is apparently a common problem.) They were able to schedule me for a same-day service. Scott was on time (in the first hour of the four-hour window they gave me), and called in advance to let me know he was on his way. He was professional, courteous and knowledgeable. Replaced the defective parts with a better stainless steel assembly. I did not do much comparative shopping on price (I was more concerned about finding a reputable company and the price difference, if any, wasn't likely to be huge given the project). I will gladly call them again with other appliance issues.

Awesome service

Scott was extremely knowledgeable and efficient in making repairs to our refrigerator. He also answered our questions and provided tips for keeping other appliances in good repair.

Great Technician !

Great experience with very knowledgeable technician. Would definitely use this company again . Fair pricing also.

Appliance Works to the RESCUE!

I run a nonprofit and dog rescue and when our appliances can no longer keep up, Chris from Appliance Works comes out immediately and gets us back in business right away 🙂

very happy with the service

revived my 30 year old subzero fridge and is working like new again

Very Professional and Reliable. A little pricey but worth it.

Fast and friendly repair. Will definitely use them again.

Found the problem and returned the same day with parts and repaired. Would definitely recommend Jeremy and appliance works for future needs.

Fast, Efficient, Honest Service

This was the best service I have received from any on site repair company. The appointment booking was fast, there was very little wait time between scheduling and the appointment. The half-hour call ahead of his arrival made it easy for me to just leave work and we arrived at the same time. Very convenient. Although the repair is likely more than what I can get a new machine for, every question I asked was answered quickly and honestly as well as accurately. The problem was explained, the solution explained and a quote, with estimated time to completion, was provided. Will definitely be using this service in the future and would recommend it to anyone.

Great service

Chris came in and fixed my washing machine . He was very nice and he got the job done fast.

Repair man had to get a part and said he would be back. He was and got it fixed in a timely manner.

We would use this company again

Extra mile and a half

I called Jeremy to say I had a grave leak after he left my house. He said he would be right over, but before long, I called him back to say I found the problem and wasn't anything he should be concerned with. Well, he was on his way and he insisted on coming over to take a look anyway. He did come by and even though the problem was not associated with his recent repair, he helped me to fix the problem. Wow! This is not the first time I have had a great experience with these folks at Appliance Works. I endorse and recommend them because that is what you do when folks operate at a higher level. You spread them around.

great professional service

Excellent Dishwasher Service

Chris was very professional. He quickly identified our problem and fixed it. When I asked him to make one extra adjustment, he did it happily and again quickly, even though it meant taking off the cover again.

Friendly good service

Glad I Called

Glad I called Appliance Works as finding a good repair person who is not in the habit of selling you unneeded repairs. Sam was prompt and analyzed the situation quickly. Clearly explained what was required for the repair and the cost for replacing my garbage disposal (I needed a new one as I suspected). My refrigerator is need of a new fan which Sam will handle in the near future as soon as we can coordinate our schedules (mostly mine). I highly recommend this family owned business.

I had a problem with my dishwasher. Dan called me to advise me of his intented arrival.

Great Service

-Sam was very helpful and explained alot about the issue which made me learn in the future how to possibly avoid having problems with my dishwasher again.

Great service

Very informative and explained every option

On time. Friendly, knowledgeable and professional.

Would call again.

REfrigerator Repair

Tech did an excellent job. This is the second time I have used Appliance Repair and I have been very happy with their work! Thank you !

Awesome Appliance Repair

This company is efficient and on-time. Outstanding.

Found the problem had to tear the whole dryer apart

Quick service and speedy repair

Great service

Scott was prompt, polite and professional, everything one would wish for in an appliance repairman.

Great Service

I couldn't be happier.

Friendly, competent, honesty

I had a problem with a microwave and I was so afraid I might have to replace the whole unit. Same went through the diagnosis and all was needed was a reset. If I need these services again, I would definitely call them and I would recommend them to my friends

Trustworthy and Professional

We were very pleased with the professionalism shown and the honesty in what their thought was for potential repair or replacement. Sam could have easily said he'd fix the appliance; however it would end up costing us quite a bit and there was no guarantee that he would actually be able to reach the Freon leak.

I love Appliance Works.

This is the second time I have used Appliance Works and I will always use them. They are efficient, honest, and trustworthy. One time they couldn't fix my problem and told me so. The next time they quickly fixed my dryer.



Great company to deal with.

In todays world it is hard to find a customer service oriented service company. Appliance works is awesome. They really have gone over and above. Their technician Sam was one of the best repair guys I have seen and dealing with the office was a pleasure.

Fast and Great Service!

Jeremy was able to come out quickly and determine what was wrong with my dryer. He was extremely helpful. I definitely am glad I went with Appliance Works

Thanks Scott

Great customer service

Refrigerator ice maker service

Scott did a super job determining the issue with our ice maker and fixed it quickly.

Quick diagnosis and options toward the future

Honest, straight-forward discussion of the problem and solutions.

Refrigerator Repair

Refrigerator was not cooling. Sam diagnosed the issue and had it repaired within 24 hours after we defrosted the freezer. Would use again without question.

Great service

Fast efficient and knew what he was doing.

Good service

Scott was on time and repaired the dryer with no issues. Even let me sweep up behind machines before he pushed them back.

Quick, friendly service. Great value!

"Great service the best,very friendly ,knowledgeable and efficient. Answered all my questions even though I kept asking the same thing. Thank You 😊

Scott is very good 😊 he knows his appliances. We had to call him out on Tuesday for our dishwasher and then again that same week on Thursday for our Washer. He was very efficient and polite each time. Thank you. And he got me back to work with my housework.


right on time

Great service and knowledgable repair man!

Scott is awesome and really knows his stuff. He was able to fix my specialty fridge/freezer that others could not.

Professional and knowledgeble in all aspects of his job

Quick repair

I have used them Appliance works in the resent past and again found them to be an excellent service. I found their price for repair reasonable. I will continue to use them.

Fast, Friendly & Affordable

Our fridge stopped working on a Sunday, left a message and they called me first thing Monday morning! Chris, our tech, came out around noon and had our fridge up and running within minutes. I was impressed with how fast they got someout out to the house and with how quick Chris fixed the issue. Great service and I will definitely use Appliance Works in the future! Thank you!

Right to the point and awesome service great service technician

Pleasant quick simple right down to it

Another fantastic experience with Appliance Works!

Third time is the charmiest of charms. Jeremy was just as thorough and professional as the last repairman you sent out, highly professional, and personable! Job well done!

Quality Repair Man

Scott M is the best!!!

Scott M at Appliance Works is super courteous, punctual, and is clearly an expert in his field. Scott takes the time to properly diagnose the root cause, all whilst explaining the root cause to you in a simple manner that anyone can understand. Thank you so much Scott for the excellent service, and education!

Great Service

Very impressed with the service that Scott provided. Would recommend to others.

great service

Great Service, Knowledgeable Repairman

Scott called about 15 minutes before arrival and arrived within the window set. I felt he was very knowledgeable and gave me repair options and advice.

Super work !! timing was better than I could possable hope for

Top shelf performance by Scott , arived very quickly had all the nessessary materials with him and was done in A very short time

Terrific service, very honest and knowledgeable.

Scott was great to work with. Did an excellent job.

Great service!

Sam came out to repair a leak in my refrigerator. He was very pleasant and knowledgeable.

Fridge repair

Great service

Excellent Fast Service

Scott is simply THE BEST technician and Appliance Works is a pleasure to work with. From speaking with Jen who helped schedule an emergency appointment to Scott who resolved the problem quickly and as inexpensively as possible I could not be happier with Appliance Works! BEST IN THE VALLEY!!!!

Great, honest service

I have used Appliance Works twice now. They are a very honest company. The technician knows what he is doing and does not over diagnose. I've used them on my rental property twice I have not met him in person but both times I've been very satisfied with the work he's done and with the pricing.

Great service with great suggestions for ither,appluances!! I've

Great service and reasonable price. Very prompt

Great service

Very happy with their service. Showed up on time, knew right away what the problem was. Thank You Sam you did a great job.

Great Service

Very grateful that it was a minor fix. On time. Easy solution. Fast fix.

Well done and quick

Fast and friendly

Chris was fast and friendly. Also, he didn't mind me looking over his shoulder while he worked.

Very timely, honest,

Called prior to arrival, on time, came recommended from others, checked error codes, gave a parts cost estimate, and recommended an appropriate plan of action, highly recommend.

Great Service

Scott was prompt, courteous and knowledgeable! I very much recommend him and the company!

Outstanding service!

I called Appliance Works late yesterday afternoon & they were able to send a tech out today. The tech called to ask me if it was ok if he showed up a bit early. That's a first! We were happy to welcome him early. Scott (the tech) really impressed us with his business- like manner, vast knowledge, & patience. He explained the problem with our washer in terms that we could easily understand. This family-owned & run business is the very definition of "excellence."

Great Service

Jeremy is an excellent tech. He waited for my washer to go through a full cycle to see it was working properly.

Refrigerator Repair work

Sam was very professional and call prior to the range of our appointment to let me know when he would arrive and he was right on time. Although my Fridge was going to be too expensive for the parts to repair and we opted not to move forward. I was appreciative of his advice and willingness to try other repairs to see if it was a possible cheaper part.

Honest Service

Prompt, thorough, pleasant and informative serviceman.

Very pleasant and knowledgable technician

Sam could not repair our refrigerator, because the needed part is no longer available. However, he was very pleasant and courteous and did his best to try to track down the part. I would definitely call Appliance Works again in the future.

Great technician

Great experience. The service was A+. I'm a realtor and I will be recommending you to my clients when they are in need of repairs.

Prompt, efficient, very pleasant and right to the job at hand. A definite recommendation.

great service, knowledgable repairman

Scott was very knowledgable about our refrigerator and easily diagnosed the problem. Once he obtained the needed part, he replaced it efficiently, and provided tips to keep our unit working smoothly in the future. A great service experience.

Great service

Scott was professional, polite and pleasant.

Great Service!

Scott came in and looked at the washer. He was so nice and efficient. He explained it would be better to buy a new washer. I would use Appliance Works every time!

Great Service

Although our washer was too far gone to repair, the repairman gave us great advice on which brand to purchase for a new one, instead of trying to make a sale on the repair. I will call again for repairs on other appliances when needed.

On time, great customer service!

Great service, on time and very knowledgeable.

Great experience.

Sam was great!

I was really happy with the service I received. Sam was prompt, efficient & very professional. I'll be using them for all our appliance repairs.

Great Service

Scott is terrific. He is extremely knowledgeable. We had a different repair company come out and they were unable to fix our refrigerator. We decided to go to a different company. Now we only use Scott.

Would definitely call again

Rowan provided great service! He explained what he was doing and why. The cost of repair was below my expectation. I am very pleased!

Appliance Works was a random choice on my part. It was a great choice!!! I highly recommend Appliance Works for any appliance repair. The repair came with a 90 day warranty.

Felt The Company Was Honest

We were having refrig cooling issues. After looking at several possible causes, suggested it was the sealed freon line. He explained the option of trying to attempt to solve the problem but in the end, suggested it may not work and to get another refrig was the best option even though our current refrig is only 6 years old. Only service call charged and provided what we thought was good, honest feedback.

great service

Refrigerator Repair Service

Scott M was very helpful and informative. He was upfront about the cost of repairs and although we have ultimately decided against replacing the compressor we definitely would contact the firm and request Scott to help with any future appliance repairs.

Great service!

Scott was great. He was very knowledgeable, very honest, very timely and a wonderful person to deal with. I will definitely call him for future appliance repairs.


Incredible Service

I was blown away with the speed, quality, friendliness, and expertise Scott provided. My broken refrigerator was repaired within 2 hours of placing the call to Appliance Works, and I could not have been more pleasantly surprised with the results of the service call. I would recommend this company to everyone!

Excellent service

On time, knew exactly what the problem was, ordered the part and returned and installed without an issue. Sam was great!

Appliance W0orks

Great courteous sevice with detailed explanations and knowledge. Will definitely use again.

Great Service

Our Tech Scott, showed up on Time as scheduled. He was knowledgeable, polite and resolved the issued quickly. couldn't be happier

Dryer repair

Great service. Showed up when promised and made the repair and all smiles again thanks to Scott.

Best appliance service I've ever had

Scott came over to my home today, I was immediately impressed with his professionalism and friendly personality. He quickly diagnosed the problem with my washing machine and had it fixed in no time. I will definitely be using Scott for all future appliance repairs.

Friendly & Efficient

Fixed washing machine in 2 and a half hours so I could use it that night.

My husband called the best repair service!! I was so happy with Sam's manners, his care and cleanliness of the washer and the area it was located as well as his diagnostic skills and his repair job. Also he was able to get the part needed right then rather than the next day. I highly recommend Appliance Works - ask for Sam!

Wonderful repairman

Repairman worked extremely hard to remove lodged sock in mechanism.

Finally!!! A company that is all about customer service....

In this day & age, the art of Customer service is quickly vanishing. BUT - Sam from Appliance Works has restored my hope in the possibility of Customer Service! Sam was not only considerate & well mannered, he was also very knowledgeable. His professionalism in explaining all of my options, gave me the comfort in making the decision I needed to make to move forward in fixing my problem. I would recommend this company & Sam for your appliance needs. Thanks Sam!

Great Service

Service Tech did a thourough evaluation and gave advice on alternatives. We decided to delay further action and follow the advised procedures. Within hours, our problem with refrigeragor resolved to our satisfaction. Thanks Jeff

Very Pleased With Service Result but Price Too High

I think the price was too high because my repair was simple. A new knob (or dial) was needed to be able to turn the heat monitor from one setting to the next. I hope I described this well enough. The $55 travel fee should have been deleted, I think. So the $95 charge seemed high to me. Scott seemed very knowledgeable and was very polite. I will probably call on Appliance Works again in the future, hoping charges will be very reasonable also. Thank You, Delores

refer repaer

Dryer maintence kit installed Great Service and knowledge tech.Good price

The service was great and the tech was very knowledgeable on what was to be repaired with our KitchenAide dryer. Very Professional and great customer service. I would recommend your service to all my friends and family.