Contact

If you need immediate assistance with appliance repair in the Phoenix area, the best way to contact us is by phone. You will be connected directly to a live representative who can help you with your problem, whether you’re in need of washer repair, refrigerator repair, microwave repair, or any other appliance repair.

602-635-7586

Appliance Works can handle appliance repair from dozens of companies, so whether you need GE appliance repair, Maytag repair, or help with a lesser-known brand, we can help. If you would like to leave us your information on the contact form below, we will get back to you as soon as possible.

4301 N 16th Street

Phoenix, AZ 85016

Check out Appliance Works: Phoenix Appliance Repair on Yelp
Appliance Works

4.8

Amy Santoni

23:00 18 Aug 17

Great experience. Estimate of cost was discussed before repair. Arrived in the arrival window and seemed very knowledgeable. Would recommend and use again!

Laura Senff

21:09 16 Aug 17

My home warranty company has been giving me the run around, I decided to just pay to get the issue fixed on my own. I performed a Google search and found Appliance Works. Based on the number and quality of the existing reviews I called immediately. I got an appointment less than 48 hours from the time I called, completely reasonable service fee, and my technician Scott was extremely knowledgeable. Unfortunately, my washing machine isn't salvageable. Fortunately, Scott did a full diagnostic and figured out that spending $300 on the part we knew was broken would be futile, since there were much larger issues. I highly recommend Appliance Works and Scott.read more

John Barkhimer

23:37 15 Aug 17

Called in the morning because my fridge wasn't cooling any longer. They were able to give me an appointment for the same day between 1 and 3. I was so surprised when I received a call from Ty around noon that he was already on his way to the house. Ty was super friendly and very knowledgeable. He was able to quickly identify the issue and provide me with a reasonable cost for repair. My fridge was back to cooling in no time. Thank you for the quick response!read more

Patty Galati

22:47 31 Jul 17

Sam was here to replace the fan in my freezer in my refrigerator. He was very prompt courteous and knowledgeable. Cost for part and repair was very reasonable. I would recommend this company for any service. I would definitely call them again to service any of my appliances. Thank you Home Advisor for helping me find this company.read more

Edward Gatliff

21:48 25 Jul 17

Scott did a great job repairing our dryer. He also provided us with a lot of helpful information regarding the maintenance of our appliance. He was on time and contacted us 25 minutes prior to his arrival. Excellent service!!!...and pricing!!!!

Rhonda Sneed

14:42 08 Jul 17

Sam was very polite and knowledgeable about the issues with my refrigerator. He was honest about what needed to be done and what to expect in the future. He told me about the options I realistically had with the repair and didn't try to upsell services or repairs. I had three choices to go with that the manufacturer recommended and I chose Appliance works based on their ratings. I will definitely choose them again if I have any further issues.read more

Bob Crawford

18:08 07 Jul 17

Scott was on time and called in advance to let me know he was on his way--much appreciated. He quickly diagnosed the issue with the ice bucket and motor. Scott was able to fix the issue promptly and our ice maker is now back in operation! We've used Appliance Works previously and are happy we called again!read more

M Winsor

14:59 27 Jun 17

Great experience. Although that dreaded window for his arrival was 9:00-11:00, Jeremy called prior and came a little earlier! I had saved up 3 appliances for him to assess. He easily fixed what he could, and provided very helpful advice about the others. Very professional, AND when it was all said and done, at a very reasonable cost.read more

Gail Shapiro

17:43 14 Jun 17

Scott was a professional, well-informed service provider. The entire process took less than 15 minutes. Will definitely use his services again. BTW, he had a great sense of humor! Gail

Tom Martin

22:21 09 Jun 17

Guy showed up, had everything fixed and was out the door in under 90 minutes. He also showed up towards the beginning of the time slot I was told he would arrive (and it was an afternoon slot!). Good show appliance works. I hope I don't need you again anytime soon but if I do I know you'll provide a quality service.read more

Foster D. Coburn III

16:59 09 Jun 17

Scott initially came out and diagnosed the issue, gave me an idea of the cost to fix and placed an order for the parts. He returned a few days later to install everything. He explained everything along the way and answered a few questions I had. Great experience and glad to have a working fridge again.read more

Carley Campton

17:52 06 Jun 17

Scott went above and beyond to get the job done! I was relieved when he came so quickly to look at my refrigerator that stopped working. The control panel needed to be replaced but it would have to be ordered as nobody had it in stock in the valley. That would mean a couple more days of keeping my perishables on ice in my bathtub! Not an ideal situation. Even so, Scott was so personable and positive that he made me feel better about it. He said it was like camping which made me laugh! Before leaving, he did mention that there was a chance that he might happen to have this particular control panel, unused, in his garage. I couldn't have been more excited when he called first thing the next morning and asked if he could come install it!!!!!! He was quick, efficient, friendly, and knew exactly what he was doing! Call Scott if you need the job done right!read more

Eric Waldo

02:47 05 Jun 17

Called 8am in the morning, Scott showed up at 11am same day. Diagnosed problem in five minutes, my problem is fixed. Gave great info to prevent problem from happening again all for the price of service call. Highly recommended!

Paul Beach

02:28 03 Jun 17

Jeremy did a great job. He was very informative and professional. He diagnosed the problem we were having with our washer and completed the repair in a very timely manner. I would highly recommend him!

MaryAnn Radlinsky

00:46 31 May 17

GREAT job. First visit figured out the problem, second visit the problem was solved rather quickly. So helpful and gave advice about whether to repair or replace. Appreciated the help greatly!!

Adam Englett

17:28 20 May 17

Experience was amazing. We were squeezed into the schedule early due to the nature of our issue. Problem was quickly diagnosed and fixed, luckily Scott had the part needed on his truck. Scott was very courteous, polite, and explained everything very well. Couldn't be any happier with the service.read more

becky nelson

20:29 19 May 17

Great experience - I have used this company several times and they trustworthy and knowledgeable. I also recommend to anyone needing appliance repairs in Phoenix. A+ rating.

Brooke Schohl

21:30 18 May 17

I just called this morning as our dishwasher has a major leak, more like flooding out of the front of it. They arranged a same-day service call and Scott was awesome. Super helpful and honest. I'd definitely use this company again.

Lm Pavlick

17:18 12 May 17

This was another "refrigerator won't make ice" call for Scott. Fortunately for us, it was just the water supply line was frozen/blocked. Scott explained the situation, and was able to clear it quickly. Timing worked well for our next-day appointment. Overall a very satisfying experience. Would be happy to call Appliance Works again, and highly recommend.read more

Jeffrey Scott

13:29 06 May 17

Scott is extremely knowledgeable and provided detailed information about our wash machine. His passion for the field shows as does his expertise. I highly recommend him

Stephani Bubnick

03:45 05 May 17

Our technician was knowledgeable and courteous. He diagnosed and fixed the washing machine problem in less than one hour. He did not try to sell us anything that we did not need. The service fees were reasonable. We will definitely use this company in future.read more

chad rose

22:54 19 Sep 16

Samsung dryer wasn't turning. Called Appliance Works and Brett came out and took care of it for a fair price. Very professional and courteous. They are a small family business that I will gladly use again and highly recommend.

Brandy Goodman

18:36 29 Jul 16

Excellent service and was honest enough to tell me the repair cost more than a new replacement. Originally thought it may be ball bearings and found it to be the sator motor. This with current repair costs plus no guarantee of a future bearing issue (also a high cost repair) l asked about their inventory. Ty called the store for me to confirm hours as it was close to 4pm. I was able to purchase a replacement by 5pm and a %10 discount added due to just having a service call.read more

Karen Cohen

19:17 29 Apr 16

Scott arrived not only on time, but also actually a bit early. First impression was that he was very clean cut. He presented himself very professionally and friendly. He performed the work in a timely fashion and with a smile. He is extremely pleasant, patient, professional, knowledgeable and informative. He is totally honest in that he doesn't try to sell you something you don't need. As a matter of fact, he even thought it might be best for me just to buy a new oven, rather than repair mine, since it is going on 20 years old. Definitely not in his favor, but nonetheless, he offered that option graciously. I hope nothing of mine breaks again, but I would certainly welcome the opportunity to have Scott come back and perform the work if it did. Now on the other hand, the lady that answers the phone, Christine, is not as pleasant. She is efficient, but quite curt, abrupt and not warm or welcoming at all. As a matter of fact, if I hadn't read such great reviews on the company, I probably would have hung up and moved on to the next one. They really should have someone much more pleasant answering the phone to make a better first impression. Thank you Scott. You made up for it.read more

Brina Kaiser

20:11 13 Apr 16

Jeff is clearly expert at his craft. He quickly diagnosed the issue with my dishwasher after a thorough investigation and clearly explained my options. He delivered a quote for the repair but advised me that I could continue to use my older-model machine for some time - and that for the estimated repair cost it might be worth considering purchasing new. I am extremely satisfied with my experience with Jeff and Appliance Works. The $55 was a very fair price for diagnosing my issue. Also, I greatly appreciated the ability to schedule my service via chat on the website. I was able to multitask to get this done while getting my work done as well. Thank you!read more

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4301 N 16th Street
Phoenix, AZ 85016
Google Rating
4.8

Appliance Works

4.8

Amy Santoni

23:00 18 Aug 17

Great experience. Estimate of cost was discussed before repair. Arrived in the arrival window and seemed very knowledgeable. Would recommend and use again!

Laura Senff

21:09 16 Aug 17

My home warranty company has been giving me the run around, I decided to just pay to get the issue fixed on my own. I performed a Google search and found Appliance Works. Based on the number and quality of the existing reviews I called immediately. I got an appointment less than 48 hours from the time I called, completely reasonable service fee, and my technician Scott was extremely knowledgeable. Unfortunately, my washing machine isn't salvageable. Fortunately, Scott did a full diagnostic and figured out that spending $300 on the part we knew was broken would be futile, since there were much larger issues. I highly recommend Appliance Works and Scott.read more

John Barkhimer

23:37 15 Aug 17

Called in the morning because my fridge wasn't cooling any longer. They were able to give me an appointment for the same day between 1 and 3. I was so surprised when I received a call from Ty around noon that he was already on his way to the house. Ty was super friendly and very knowledgeable. He was able to quickly identify the issue and provide me with a reasonable cost for repair. My fridge was back to cooling in no time. Thank you for the quick response!read more

Patty Galati

22:47 31 Jul 17

Sam was here to replace the fan in my freezer in my refrigerator. He was very prompt courteous and knowledgeable. Cost for part and repair was very reasonable. I would recommend this company for any service. I would definitely call them again to service any of my appliances. Thank you Home Advisor for helping me find this company.read more

Edward Gatliff

21:48 25 Jul 17

Scott did a great job repairing our dryer. He also provided us with a lot of helpful information regarding the maintenance of our appliance. He was on time and contacted us 25 minutes prior to his arrival. Excellent service!!!...and pricing!!!!

Rhonda Sneed

14:42 08 Jul 17

Sam was very polite and knowledgeable about the issues with my refrigerator. He was honest about what needed to be done and what to expect in the future. He told me about the options I realistically had with the repair and didn't try to upsell services or repairs. I had three choices to go with that the manufacturer recommended and I chose Appliance works based on their ratings. I will definitely choose them again if I have any further issues.read more

Bob Crawford

18:08 07 Jul 17

Scott was on time and called in advance to let me know he was on his way--much appreciated. He quickly diagnosed the issue with the ice bucket and motor. Scott was able to fix the issue promptly and our ice maker is now back in operation! We've used Appliance Works previously and are happy we called again!read more

M Winsor

14:59 27 Jun 17

Great experience. Although that dreaded window for his arrival was 9:00-11:00, Jeremy called prior and came a little earlier! I had saved up 3 appliances for him to assess. He easily fixed what he could, and provided very helpful advice about the others. Very professional, AND when it was all said and done, at a very reasonable cost.read more

Gail Shapiro

17:43 14 Jun 17

Scott was a professional, well-informed service provider. The entire process took less than 15 minutes. Will definitely use his services again. BTW, he had a great sense of humor! Gail

Tom Martin

22:21 09 Jun 17

Guy showed up, had everything fixed and was out the door in under 90 minutes. He also showed up towards the beginning of the time slot I was told he would arrive (and it was an afternoon slot!). Good show appliance works. I hope I don't need you again anytime soon but if I do I know you'll provide a quality service.read more

Foster D. Coburn III

16:59 09 Jun 17

Scott initially came out and diagnosed the issue, gave me an idea of the cost to fix and placed an order for the parts. He returned a few days later to install everything. He explained everything along the way and answered a few questions I had. Great experience and glad to have a working fridge again.read more

Carley Campton

17:52 06 Jun 17

Scott went above and beyond to get the job done! I was relieved when he came so quickly to look at my refrigerator that stopped working. The control panel needed to be replaced but it would have to be ordered as nobody had it in stock in the valley. That would mean a couple more days of keeping my perishables on ice in my bathtub! Not an ideal situation. Even so, Scott was so personable and positive that he made me feel better about it. He said it was like camping which made me laugh! Before leaving, he did mention that there was a chance that he might happen to have this particular control panel, unused, in his garage. I couldn't have been more excited when he called first thing the next morning and asked if he could come install it!!!!!! He was quick, efficient, friendly, and knew exactly what he was doing! Call Scott if you need the job done right!read more

Eric Waldo

02:47 05 Jun 17

Called 8am in the morning, Scott showed up at 11am same day. Diagnosed problem in five minutes, my problem is fixed. Gave great info to prevent problem from happening again all for the price of service call. Highly recommended!

Paul Beach

02:28 03 Jun 17

Jeremy did a great job. He was very informative and professional. He diagnosed the problem we were having with our washer and completed the repair in a very timely manner. I would highly recommend him!

MaryAnn Radlinsky

00:46 31 May 17

GREAT job. First visit figured out the problem, second visit the problem was solved rather quickly. So helpful and gave advice about whether to repair or replace. Appreciated the help greatly!!

Adam Englett

17:28 20 May 17

Experience was amazing. We were squeezed into the schedule early due to the nature of our issue. Problem was quickly diagnosed and fixed, luckily Scott had the part needed on his truck. Scott was very courteous, polite, and explained everything very well. Couldn't be any happier with the service.

becky nelson

20:29 19 May 17

Great experience - I have used this company several times and they trustworthy and knowledgeable. I also recommend to anyone needing appliance repairs in Phoenix. A+ rating.

Brooke Schohl

21:30 18 May 17

I just called this morning as our dishwasher has a major leak, more like flooding out of the front of it. They arranged a same-day service call and Scott was awesome. Super helpful and honest. I'd definitely use this company again.

Lm Pavlick

17:18 12 May 17

This was another "refrigerator won't make ice" call for Scott. Fortunately for us, it was just the water supply line was frozen/blocked. Scott explained the situation, and was able to clear it quickly. Timing worked well for our next-day appointment. Overall a very satisfying experience. Would be happy to call Appliance Works again, and highly recommend.read more

Jeffrey Scott

13:29 06 May 17

Scott is extremely knowledgeable and provided detailed information about our wash machine. His passion for the field shows as does his expertise. I highly recommend him

Stephani Bubnick

03:45 05 May 17

Our technician was knowledgeable and courteous. He diagnosed and fixed the washing machine problem in less than one hour. He did not try to sell us anything that we did not need. The service fees were reasonable. We will definitely use this company in future.

chad rose

22:54 19 Sep 16

Samsung dryer wasn't turning. Called Appliance Works and Brett came out and took care of it for a fair price. Very professional and courteous. They are a small family business that I will gladly use again and highly recommend.

Brandy Goodman

18:36 29 Jul 16

Excellent service and was honest enough to tell me the repair cost more than a new replacement. Originally thought it may be ball bearings and found it to be the sator motor. This with current repair costs plus no guarantee of a future bearing issue (also a high cost repair) l asked about their inventory. Ty called the store for me to confirm hours as it was close to 4pm. I was able to purchase a replacement by 5pm and a %10 discount added due to just having a service call.read more

Karen Cohen

19:17 29 Apr 16

Scott arrived not only on time, but also actually a bit early. First impression was that he was very clean cut. He presented himself very professionally and friendly. He performed the work in a timely fashion and with a smile. He is extremely pleasant, patient, professional, knowledgeable and informative. He is totally honest in that he doesn't try to sell you something you don't need. As a matter of fact, he even thought it might be best for me just to buy a new oven, rather than repair mine, since it is going on 20 years old. Definitely not in his favor, but nonetheless, he offered that option graciously. I hope nothing of mine breaks again, but I would certainly welcome the opportunity to have Scott come back and perform the work if it did. Now on the other hand, the lady that answers the phone, Christine, is not as pleasant. She is efficient, but quite curt, abrupt and not warm or welcoming at all. As a matter of fact, if I hadn't read such great reviews on the company, I probably would have hung up and moved on to the next one. They really should have someone much more pleasant answering the phone to make a better first impression. Thank you Scott. You made up for it.read more

Brina Kaiser

20:11 13 Apr 16

Jeff is clearly expert at his craft. He quickly diagnosed the issue with my dishwasher after a thorough investigation and clearly explained my options. He delivered a quote for the repair but advised me that I could continue to use my older-model machine for some time - and that for the estimated repair cost it might be worth considering purchasing new. I am extremely satisfied with my experience with Jeff and Appliance Works. The $55 was a very fair price for diagnosing my issue. Also, I greatly appreciated the ability to schedule my service via chat on the website. I was able to multitask to get this done while getting my work done as well. Thank you!read more

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