Appliance Works is your local family owned and operated East Valley appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in the East Valley and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us.
BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in the East Valley.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The recent reviews exhibit a positive sentiment towards Appliance Works, with many customers expressing satisfaction with the service provided. The recurring themes in the reviews include friendly and professional technicians, timely responses, efficient repairs, reasonable prices, and excellent customer service. Customers also appreciate the technicians' knowledge, communication skills, and the ability to explain the issues and solutions in a clear and understandable manner. Additionally, the prompt scheduling of appointments and the willingness to go the extra mile to ensure customer satisfaction are frequently mentioned. Negative reviews are present but are outweighed by the positive ones. Customers who had negative experiences mention issues such as long wait times, high service fees, and technicians who were not as knowledgeable or efficient as expected. However, even in these cases, the overall sentiment remains positive, with customers acknowledging the efforts of the company to address their concerns and provide satisfactory resolutions.
Daniel instantly knew what the problem with my dryer was and had it fixed in no time. Great service!
Matthew is AMAZING! Thx so much for fixing my refrigerator as well as being so professional and kind. I will definitely use Appliance Works again.
Matt was awesome! He figured out what was wrong right away and he was communicative about when he would arrive. Speedy & reliable!
Matthew did a great job! He diagnosed a bad sensor, defrosted the fridge, replaced the sensor, updated software and re-ran diagnostics. Hopefully, we will get several more years from this refrigerator! Very courteous young man!
Matthew was on time, friendly, clearly experienced and identified the problem quickly - obtained and replaced the controller board in my range. A bit on the price-y side but the quality, hassle-free experience took out most of that sting. Definitely recommended.
Our LG washer started leaking. Matthew diagnosed the problem quickly, ordered a new part, and returned to fix the problem. He also made friends with our nosy Chihuahua, so she recommends him also!
Daniel was polite, friendly, honest and efficient. This is our 3rd time using appliance works for a variety of appliance issues. Definitely the local, family owned Go To place for Appliance repairs.
Daniel was a wonderful and friendly technician! I knew the appliance would’ve been an easy fix, but didn’t quite know what. Daniel was able to diagnose it quickly and order the part. The lower rating was due to the part’s pricing - felt like it could’ve cost less when doing an online search…
Thank you for the most excellent customer service. Everything was completed and Daniel went above and beyond to make my appliances in perfect working order.
Daniel was absolutely awesome. He came to fix our dryer and was honest and appreciated him so much.
Response from Appliance Works:
We truly strive to live up to "Honesty is the best policy" and we're so happy to hear that your experience with us was exactly that!
Had Daniel out to work on our washer and dryer. Really friendly and professional guy, explained the issue clearly and everything went so much faster than I expected. Would definitely use again!
Our fridge of almost 10 years needed it's first repair because of course it wants to act up before we leave town. The culprit was a bad relay switch which wasn't on the truck but Matthew promptly went to Tempe to grab the part. Diagnosed, ran for the part, and installed in a quick and professional manner. We've also used appliance works for our garage refrigerator a couple of years ago
I contacted Appliance Works to repair my refrigerator. Bobbie, the lady in the office was remarkable. She dispatched Daniel to survey and remedy our problems. Daniel dispatched the job with fervor, professionalism and thoroughness! His abilities and techniq are amazing. This Company is 5-Star on all accounts. The team, the cost and their attitude are worth my recommendation and appreciation.
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