Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Customers say: The recent reviews exhibit a positive sentiment towards Appliance Works, with many customers expressing satisfaction with the service provided. The recurring themes in the reviews include friendly and professional technicians, timely responses, efficient repairs, reasonable prices, and excellent customer service. Customers also appreciate the technicians' knowledge, communication skills, and the ability to explain the issues and solutions in a clear and understandable manner. Additionally, the prompt scheduling of appointments and the willingness to go the extra mile to ensure customer satisfaction are frequently mentioned. Negative reviews are present but are outweighed by the positive ones. Customers who had negative experiences mention issues such as long wait times, high service fees, and technicians who were not as knowledgeable or efficient as expected. However, even in these cases, the overall sentiment remains positive, with customers acknowledging the efforts of the company to address their concerns and provide satisfactory resolutions.
Riley was amazing. So knowledgeable! Very kind and professional. Appreciated the advice. Will only call for Riley in the future.
Great, courteous service
Was happy with the repair to my dryer. Very professional service technician who completed the repair in a short amount of time.
Matthew was prompt, helped us price out the repair/replace option, and otherwise did a great job.
Daniel instantly knew what the problem with my dryer was and had it fixed in no time. Great service!
Great service. Fast and no pressure
Easily scheduled an appointment with Appliance Works for a noisy refrigerator.
I was given an arrival window between 2-5pm. Ricky P. called ahead of time to let me know he was 30 minutes away. He arrived between 2-3pm and was very friendly and professional.
Ricky determined that the freezer fan motor was failing and he did have a new fan motor on the truck which is always a good sign that a tech is prepared.
He explained the repair, answered my questions, gave me a price and within an hour my refrigerator was repaired. Ricky informed me of the 90 days parts and labor warranty.
Javon from Appliance works, was friendly and gave excellent service. Answered all the questions I had. Would use them again, if I ever needed help with my appliances
Matthew is AMAZING! Thx so much for fixing my refrigerator as well as being so professional and kind. I will definitely use Appliance Works again.
Duane was our repairman. Was very patient in explaining problem with frig/freezer combination. He offered possible options. Great service & knowledge of repairman
My wife and I are moving and wanted to fix a knob on our stove. This is our first time using an appliance repair company and we had a great experience. The technician was very professional and resolved our problem quickly. I felt the service fee was a little high, but overall it was a good experience and would not hesitate to use them again.
After a very frustrating experience on the phone with LG tech support for my washing machine issue and finally connecting with someone to arrange for an in-person visit from an actual person to diagnose the problem (for a quoted price of $399+tax!!!), I said, "No thanks, I will look for someone else." I researched local vendors for LG service. I ran across Appliance Works and am so glad I did. They answered the phone right away, asked some pertinent questions, and said they could have a technician out to my house the next day. Jarret called me when he was enroute (during the specified
time frame) and showed up about 20 minutes later. He was friendly, courteous, knowledgeable, and efficient. We were fortunate that he had the necessary part with him. The price was very reasonable (much less than LG's price just to show up), and the job was completed in less than 3 hours. I could not be more pleased and highly recommend Appliance Works and Jarret.
Very friendly caught right down to business order a part for me then I’ll come in later. Thank you.
Great service….very responsive…great customer service
We are very happy with the service Jorge provided! He is friendly, very professional, knowledgeable and an excellent communicator! I have always had a good experience with Appliance Works. I definitely recommend this company!
Ricky came to check out our washer and was awesome. He fully explained the issue, helped me understand why it happened and got it fixed quickly and inexpensively! I also had a couple random questions about the dryer and another appliance and he answered those for me, as well! Highly recommend.
Cristina is very professional, knowledgeable & communicates superbly! We have never experienced the high quality of appliance repair service & dedication that Cristina gives to her job! She has a great personality & even educated us with some concerns that we didn't understand.
GE built in oven not working
GE dishwasher not turning on.
whirlpool refrigerator not making ice
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kitchen aid dishwasher not draining
sears kenmore refrigerator not cooling
MAYTAG DRYER NOT HEATING
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ge washer software update
whirlpool dryer handle broken
Electrolux washer/ gas dryer tower not drying clothes
lg refrigerator ice maker not harvesting properly
lg washer sediment in clothes
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LG fridge not cooling
Fridgidare refrigerator broken shelves.
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GE FRONT LOAD WASHER LOUD AND SHAKING WHEN SPINNING
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oven door seal replacement
ge dishwasher not running
whirlpool washer not working
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fridgidare dishwasher touch panel failed
whirlpool washer not draining properly
Refrigerator, Frigidaire ice maker leaking
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whirpool dishwasher door loose
fridgidare dishwasher not running
ge washer broken agitator
GE RANGE NOT HEATING
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lg washer oe error code
GE REFRIGERATOR LEAKING FROM BACK
Refrigerator not making ice
appliance repair
Samsung washer noise
GE refrigerator making noise
Samsung dryer not heating properly and tumbling