Appliance Works is your local family owned and operated Desert Ridge appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in Desert Ridge and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Desert Ridge.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.


Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the professionalism, knowledge, and efficiency demonstrated by the service technicians. Recurring themes include punctuality and timeliness, with many reviewers noting that technicians arrived on schedule or even earlier than expected, often with advance communication. The technical expertise is frequently praised, with customers highlighting how quickly and accurately problems were diagnosed and resolved, often with technicians having necessary parts readily available. A particularly strong sentiment throughout the reviews centers on the interpersonal qualities of the service providers. Customers repeatedly describe technicians as friendly, patient, personable, and kind, creating positive experiences that extend beyond mere technical competence. The willingness to explain issues clearly and educate customers about their appliances is highly valued, with reviewers appreciating transparent communication and detailed explanations. Several customers express strong loyalty, indicating they will use the service again and actively recommend it to others. The tone is enthusiastic and grateful, with customers feeling respected and well-served. Overall, the reviews paint a picture of a service company that excels in both technical skill and customer care, creating memorable positive experiences that foster trust and repeat business.
Very nice on time! Patient with my kids while working! 10/10 give her a raise
I contacted Appliance Works around noon, and the repair was completed before the end of the day! Very quick, responsive, and easy to work with. Javon was professional and completed the job efficiently. Everything was great from the first step
I had a wonderful experience with Appliance Works. My technician, Jevon, was polite, thorough, and neat. He quickly diagnosed the issue with my washing machine and fixed the problem the same day! Fair pricing and great customer service. I highly recommend Appliance Works to anyone in the Phoenix Area.
Appliance Works answered the call quickly, got us scheduled for the next day and had the part by the next day after diagnosis. Javon was arrived within the service window and let me know when he was on the way. He completed the job successfully in a short time. He was very polite and explained everything.
When we first moved to Phoenix, it was quite intimidating trying to find an appliance repair company that we could trust. Appliance Works has been incredible, and the people they have working for them are phenomenal. Most recently, we've had Daniel come to our home several times over the past year, and every experience has been excellent. Whether he's repairing our oven or our washer, he is always kind, courteous, professional, and respectful of our family and our home. What really stands out about Daniel is his knowledge and willingness to educate his customers. Whenever I have questions, he takes the time to explain things clearly, helping me better understand how our appliances work and what caused the issue. I was especially impressed by his creativity and problem-solving skills. When repairing our washer, he cleverly adapted a trampoline spring hook into a tool that helped him change the springs. It was a great example of the ingenuity and expertise he brings to every job. Daniel is professional, skilled, and genuinely cares about providing great service. Appliance Works has earned our trust, and Daniel is a big reason why. I highly recommend both Daniel and Appliance Works to anyone needing appliance repairs.
The appliance technician, Matt, came on time and spent a great deal of time diagnosing the problem. Unfortunately, the cost for repairs (oven's motherboard and possible the front display) far exceeded the cost of the oven, so I will be buying a new one. I'm very pleased with the service!
Edwin from Appliance Works did a great job fixing our broken microwave door (one of the springs had broken). He was very professional, kind and thoughtful. He cleaned up after he finished. We appreciated his eye for detail too! Thank you so much!
When I called, a human answered the phone. A very nice person who scheduled me with the first available appointment. Edwin was my service tech. He called/text to let me know he was on his way. Very personable. I told him my issues I was having w my washer/dryer, he is a good listener. He assessed the problems gave me a price, I okd it, it was done in a reasonable amount of time. Extremely happy with Edwin and the service he provided. A+++
Frigidaire Refrigerator Not cooling properly
A Appliance
Maytag Washer
GE Refrigerator Not cooling properly
Whirlpool Refrigerator No cool