Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Amazing woman, so nice, and knew what she was doing
My experience with your company has always been Pleasant, even when my appliance go awry. Christina was knowledgeable and quickly diagnosed our issue. She was informative about what went wrong, and how to properly maintenance our washer and dryer for the future. I can’t express my gratitude for how quickly i was able to get an appointment and repair. Thank you, thank you, thank you.
Cristina C was awesome. Professional, knowledgeable, and personable . I recommend Cristina for appliance repair.
Cristina was an amazing technician who arrived on time, did an amazing job, was very friendly and all around outstanding at her job! Cristina was great at explaining everything throughout the process. My wife and I highly recommend appliance works and Cristina!
Cristina was very helpful with respect to new replacement fridges.
Very courteous and nice. The part took way too long to come in, but the work was done quickly.
Cristina did an amazing job listening to the issues I’ve been having with my dryer. She was very thorough and explained everything. I was really impressed with her knowledge and professionalism.
My service rep Christina was very knowledgeable, efficient, courageous, and a pleasure to work with. She quoted the job and explained what needed to be done. This is the second time I have used them and they have been excellent both times.
So happy they have service in the west valley.
Our microwave stopped working! We first thought of going to a big box store for a replacement. But we had called Appliance Works when our fridge gave up the ghost. Cristina came after fixed it. She impressed with her knowledge of the appliance, skill in diagnosing, and repairing it. So, before the big box, we called and asked for her again. She had it fixed (blown fuse) in 15 minutes. Highly recommend Appliance Works and Cristina!
Christina C was prompt, professional and courteous. You wouldn’t have even known she was there if it wasn’t for the appliance being fixed. She didn’t leave a thing out of place and everything was cleaned up.
Our ice maker in our refrigerator stopped working for the second time in four years. It had already been replaced two years ago. I expected it would need to be replaced again, but was pleasantly surprised that Cristina was able to fix it for half the cost. She is very friendly and knowledgeable. I’ll definitely contact Appliance Works for any future appliance needs!
Christina was on time, respectful and answered all my questions. I Still don't know the result of the service as I just had my fridge repaired today. However, the overall experience was good. From scheduling the appointment all the way to having the work done. Thank you Christina
Five stars all around! The technician did a great job diagnosing the problem, replaced the broken part and had us up and running in no time.
Fast service! Accurate diagnosis! Clean, professional and a great ambassador of the company. Cristina, was a pro. Fridge is fixed and ready for the holidays.
Christina was friendly & very knowledgable. She explained things really well.
Christina was pleasant, efficient, and quickly fixed the problem with our refrigerator. I would highly recommend her to anyone needing repairs to their home appliances.
Thank you for fixing our washing machine!
whirlpool washer leaking
Electrolux washer not completing cycles.
Whirlpool cooktop cracked/broken
ge refrigerator not cooling
GE washer not working properly.
GE dryer making noise when tumbling.
Kenmore refrigerator not cooling
GE washer not draining.
Kitchen Aid dishwasher leaking rinse aid.
Samsung refrigerator not cooling.
Maytag dryer not heating.
Amana washer stops midway through cycle.
Frigidaire refrigerator not dispensing water.
GE microwave not turning on.
GE washer not draining.
GE microwave not heating.
GE dishwasher not draining.
GE oven not reading proper temperatures.
LG refrigerator not making ice or dispensing water.
LG refrigerator not cooling.