Over 90% of Appliance Repair Companies are not contractor licensed in Arizona.
Check out the registrar of contractors website to find out more.
Working with Appliance Works, you can have the confidence knowing you are working with a local vetted, licensed and reliable appliance repair company.
Being licensed, especially in the appliance repair business, means a company has gone the extra mile to prove their reputation, knowledge and ability to stand behind the work they do and be held accountable. Appliance Works has made the investment and demonstrated the capability to be able live up to the higher standard as a licensed contractor.
Appliance Works is bonded which means that we are fully committed to completing any repair from start to finish and have the bond to protect any customer in the unlikely event a job is not completed for payment rendered.
Maybe the most important of all three is that Appliance Works is insured. While we always take great care in the work we do, unforeseen events can occur. Having the work done by a fully insured company provides the safety that if anything does happen, there is the financial backing to make it right.
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the professionalism, knowledge, and efficiency demonstrated by the service technicians. Recurring themes include punctuality and timeliness, with many reviewers noting that technicians arrived on schedule or even earlier than expected, often with advance communication. The technical expertise is frequently praised, with customers highlighting how quickly and accurately problems were diagnosed and resolved, often with technicians having necessary parts readily available.
A particularly strong sentiment throughout the reviews centers on the interpersonal qualities of the service providers. Customers repeatedly describe technicians as friendly, patient, personable, and kind, creating positive experiences that extend beyond mere technical competence. The willingness to explain issues clearly and educate customers about their appliances is highly valued, with reviewers appreciating transparent communication and detailed explanations. Several customers express strong loyalty, indicating they will use the service again and actively recommend it to others. The tone is enthusiastic and grateful, with customers feeling respected and well-served. Overall, the reviews paint a picture of a service company that excels in both technical skill and customer care, creating memorable positive experiences that foster trust and repeat business.
Jarrett was incredibly knowledgeable about appliance repairs and fully explained the operation of the ice making system and what the issues were with ours. Great customer service!
Response from Appliance Works:
Thank you, Dan, for your kind words about Jarrett and our customer service. We are happy to hear about your positive experience with Jarret! Thanks for choosing Appliance Works!
Great experience. Showed me how to work oven door hinges and quickly replaced refrigerator cooling fan. Superior customer service.
Cristina was professional, friendly and truly knew her stuff. We will call her again for our next repair needed.
Response from Appliance Works:
Thank you, Nancy, for your kind words and 5-star review! We're thrilled to hear that Cristina provided excellent service and we look forward to assisting you again. Have a great day!
She has serviced our appliances twice now and provided top notch service both times.
Response from Appliance Works:
Thank you, Angela! We greatly appreciate your kind words and 5-star review. We are delighted to hear about the top-notch service provided by Cristina. We look forward to assisting you again. Thanks for choosing Appliance Works. Have a great day!
Prompt. Knowledgeable. New what to fix.
Edwin is the best appliance repair technician that I ever had.
He knows his stuff and won’t give up until the problem is solved! He is honest, reliable and explains everything well!
Christine was very professional. She explained what she was doing and did her job in a timely manner. I would highly recommend Christine's work,
Response from Appliance Works:
Thank you, Mary Ann, for your kind words about Cristina's professionalism and efficiency. We appreciate your recommendation!
Jarrett was very knowledgeable and professional. He diagnosed the problem quickly and offered the most reasonable solution. I am very pleased with the work done.
Response from Appliance Works:
Thank you, Dean!, Your kind words about Jarrett's service and professionalism are greatly appreciated. We're delighted to hear you are pleased with the work done. Have a great day!
Edwin was very friendly n focused. Excellent person
Cristina was pleasant, professional and wonderful to work with. She is a great technician!
Edwin did a great job explaining what was wrong with my freezer. He checked everything, cleaned the coils in back and even swept the floor. A very good experience.
Response from Appliance Works:
Thank you, Dorothy, for your wonderful feedback! We're delighted Edwin provided such a positive experience.
Javon came to fix our washing machine and was very professional, on time, polite, and was able to get it fixed very quickly. I would definitely recommend him.
Response from Appliance Works:
Thank you, Ilona! Your kind words about Javon's service are appreciated. We're delighted to hear he met your expectations and exceeded them. Thanks for choosing Appliance Works! Have a wonderful day!
The problem was fixed quickly and with expertise. I would definitely call them again
Response from Appliance Works:
Thank you, Stacie! We are delighted to hear your issue was resolved swiftly and expertly from Javon. Have a wonderful day!
Cristina with Appliance Works repaired our KitchenAid dishwasher in a quick and efficient maintenance visit. She found pieces of broken glass had caused the drain pump to fail to run. The entire visit took about a half hour to diagnose and repair the problem. No new parts, just the cleaning. I can highly recommend her company and Cristina herself.
Response from Appliance Works:
Thank you, Jack, for your kind words about Cristina and Appliance Works. We are delighted to hear your dishwasher is running smoothly again. Please let us know if you have any questions. Thanks again!
-The Appliance Works Team
Edwin is very professional & friendly.
He explained everything that he did & gave us some helpful hints to keep our dishwasher clean.
We will definitely recommend Appliance Works & Edwin to our friends & family.
Response from Appliance Works:
Great to hear Sandra! Thank you for your kind words and 5-star review; we appreciate your recommendation of Appliance Works and Edwin to friends and family. Thanks for choosing Appliance Works!
Matthew was very professional, courteous, and meticulous regarding my LG washer repair. I would recommend him to anyone needing their appliance serviced.
Response from Appliance Works:
Thank you, Dave! Your kind words about Matthew and our appliance service are appreciated!
Javon was very helpful and responsive during the process. Helping me with my appliance manufacturing since the part was still under warranty. I will recommend Javon and Appliance Works to anyone who needs appliance repair.
Response from Appliance Works:
Greg, thank you for your kind words and 5-star review. We are delighted to hear that we were able to assist with your warranty issue. If you have any questions or concerns, please don't hesitate to follow up with us!
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Maytag Refrigerator Leaking at icemaker
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GE Refrigerator Leaking and not running efficiently
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GE Washer Not draining
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Unknown Brand Refrigerator No cool
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LG dishwasher not turning on.
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True Residential Refrigerator Installing parts
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Sub-Zero Refrigerator Not cooling
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GE Washer Not filling properly
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GE Microwave Issue with door latching
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Whirlpool Refrigerator Not cooling
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A Dishwasher Lower panel detached from dishwasher
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Whirlpool Range Getting too hot setting off smoke detector
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LG Washer OE and not draining
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Kitchenaid Dishwasher Dishwasher is unlevel
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GE Washer