Over 90% of Appliance Repair Companies are not contractor licensed in Arizona.Â
Check out the registrar of contractors website to find out more.
Working with Appliance Works, you can have the confidence knowing you are working with a local vetted, licensed and reliable appliance repair company.
Being licensed, especially in the appliance repair business, means a company has gone the extra mile to prove their reputation, knowledge and ability to stand behind the work they do and be held accountable. Appliance Works has made the investment and demonstrated the capability to be able live up to the higher standard as a licensed contractor.
Appliance Works is bonded which means that we are fully committed to completing any repair from start to finish and have the bond to protect any customer in the unlikely event a job is not completed for payment rendered.
Maybe the most important of all three is that Appliance Works is insured. While we always take great care in the work we do, unforeseen events can occur. Having the work done by a fully insured company provides the safety that if anything does happen, there is the financial backing to make it right.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Duane was very informative, providing us with several options and possible issues that could occur on our old washing machine. He repaired our dryer which is running perfectly. Duane was prompt, professional and we highly recommend his work. Great job!
Prompt service, the technician arrived as schedule. He was patient and attentive as I described the problem and asked me several questions to better understand the situation. He explained what he was going to do and he explained how the charges would be calculated. He got to work prompt, let me watch what he was doing, and answered my question informatively and professionally. He was courteous, efficient and took care of the problem. I strongly recommend appliance works and Javon L.
The young man who came to fix my JennAir cook top was friendly, personable and knew what he was doing! I’m so impressed with Javon and when I use your company again, I will be asking for him personally. Thank you!
My dryer started grinding and making very concerning noises. Called for service and was given a quick appointment. Javon was my technician- he called beforehand to let me know he was on the way, arrived promptly. Very polite young man, asked about the dryer issue and listened to what I said before listening to the dryer. He got to work right away and saw the problem, gave me an estimate and performed the repair. After putting it back together there was still a small noise so he took part of it apart and it wasn’t anything broken, just a dime stuck somewhere that wasn’t part of the original repair. . He fixed that, now it’s quiet and runs like new again. He tidied up and left the laundry room clean. I enjoyed chatting with him and learned a lot just by watching him take apart my dryer. Thanks Javon!
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Of all the companies I have dealt with over my 30 years of living in the general Phoenix area, Appliance Works has NEVER provided me with a bad experience. They are dependable, accurate, timely, courteous. I could go on and on. Cristina represents them well!
Response from Appliance Works:
Thank you for your kind words, Cynthia! We appreciate your loyalty and trust in our services. We're always striving to provide the best possible experience for our customers, and we're glad to hear that we've met your expectations!
Javon was timely and friendly! He explained my options and recommendations very well which was helpful in making a decision. He seemed knowledgeable and professional. Thanks so much!
Great, friendly service. Edwin was thorough and actually corrected what the previous technician didnt find which ended up saving me money.
Response from Appliance Works:
Wendy, thank you so much for giving us a chance to come out and prove ourselves. Sometimes we make mistakes, but we stand by our commitment to getting it right. We're very happy that Edwin was able to get you up and running again, and if you do need help again, we hope you'll call us.
Very Happy! When you have an appliance break, the last thing you want to hear is that you have to wait over a week to get someone to come out. Appliance Works got me scheduled for the next day. Chris arrived on the early side of my window which was great and fixed the issue in under an hour. Highly recommend! Chris was so helpful with all my questions as well.
Response from Appliance Works:
I'm so happy we were able to get out so quickly! We agree Chris is a great technician and we love to hear positive experiences from our customers. While we hope nothing breaks, if you need us, we do hope you'll call us again!
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