Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.


Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the professionalism, knowledge, and efficiency demonstrated by the service technicians. Recurring themes include punctuality and timeliness, with many reviewers noting that technicians arrived on schedule or even earlier than expected, often with advance communication. The technical expertise is frequently praised, with customers highlighting how quickly and accurately problems were diagnosed and resolved, often with technicians having necessary parts readily available. A particularly strong sentiment throughout the reviews centers on the interpersonal qualities of the service providers. Customers repeatedly describe technicians as friendly, patient, personable, and kind, creating positive experiences that extend beyond mere technical competence. The willingness to explain issues clearly and educate customers about their appliances is highly valued, with reviewers appreciating transparent communication and detailed explanations. Several customers express strong loyalty, indicating they will use the service again and actively recommend it to others. The tone is enthusiastic and grateful, with customers feeling respected and well-served. Overall, the reviews paint a picture of a service company that excels in both technical skill and customer care, creating memorable positive experiences that foster trust and repeat business.
Cristina was pleasant, professional and wonderful to work with. She is a great technician!
Very professional and thorough. Cleaned up inside and behind the units. Made the repairs quickly and efficiently. I would ask for Cristina again.
Had an amazing appliance tech come out to look at the microwave, diagnosed the problem and had great options on how to fix the problem. Had a great personality, very friendly, patient with kids and very happy.
Christina is such a pleasure to work woth
Very professional
Christina was very easy to talk to and has a pleasant demeanor
Great professional efficient service every time.
Christina showed up on time, went right to work, diagnosed the problem and within short period of time, everything worked great once again. She is a true professional and it shows that she has years of experience. Thank you Appliance Works for having such a reliable person on your staff !! Will most definitely call them again if anything should go wrong with any other appliances.
Cristina did a great job. She fixed my dryer and did some extra things to make sure it continues to work well. It was good and helpful service.
Christina diagnosed the problem in our LG refrigerator immediately, explained it to us in understandable terms, helped us remove all food and drawers/shelves, then had the problem fixed within 10 min. She also cleaned the interior of our refrigerator, and replaced the drawers/shelves and re-set the temperature settings. She is very pleasant and kind! So many appliance companies don't work on LG appliances, but this one does.
Christina was great. Very professional
My technician communicated her arrival time and was right on time. She diagnosed my problem within minutes and told me solutions. So professional!
This is my second time having Cristina. She is amazing. She should be getting a raise! I love when I see it’s her coming to my house, she’s great at what she does!
So efficient and knowledgeable with a great personality. Checks everything is working correctly
Cristina diagnosed my dishwasher issue in no time flat, but she also took me through all of her actions and explained how she came to the ultimate diagnosis. I learned more about dishwasher and cleaner functionality in 15 minutes than I have learned in my 64 years! I HIGHLY recommend!!
It was fast, friendly service
Christina C was very professional handled my problem with my microwave addressed the issue’s in a very professional timely manner 👍🏼 I would definitely recommend her. She was awesome & very personable.😊
Knew exactly what was wrong and was done really quick
Cristina was absolutely amazing. She diagnosed the issue with our dishwasher, explained what went wrong with the machine, and got it back up and running in no time. Truly grateful for Cristina’s professional knowledge, clear communication, and expertise. She was provided stellar service.
We had repair tech Javon out to work on our Whirlpool top load washer. He replaced the load struts / shocks so it would stop “banging around” with even the smallest loads. Tech and office staff were very professional .
LG dishwasher not turning on.
Frigidaire Refrigerator Not cooling loud
Whirlpool ice maker not making ice.
Whirlpool Dryer Not heating
GE Oven Fan issue
GE refrigerator fan noise phasing in & out.
Samsung washer door locked.
Kenmore Refrigerator Not cooling properly
LG Dishwasher Nort working
LG Washer Wont turn on
Whirlpool Refrigerator No ice
Maytag Dishwasher Leaking
Samsung Washer
Samsung Refrigerator Not making ice
Maytag Dryer Drum squealing
Refrigerator ice maker not cycling properly.
GE front load washer not completing cycle.
Frigidaire dishwasher leaking water.
Unknown Brand Refrigerator Noisy
Samsung Refrigerator Not making ice/water dispensing