Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.


Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Outstanding service gal. Accurate on time friendly. I AM very pleased
Christina is an excellent technician. Friendly professional and obviously knowledgeable. I will be referring friends to her who are in need of appliance repair. She’s on a permanent list now.
Christina’s the best. Don’t let her get away!
Christina was great. Called 15 minutes before arriving, made the repair quickly and efficiently.
Our technician, Cristina C, arrived on time and was extremely knowledgeable about our issue. She performed proper diagnostics to determine the cause of our oven not working and ordered the part on site. A few days later, Cristina C, returned to our home with the part and ran through additional tests after installing it to make sure that the oven worked correctly. I highly recommend Appliance Works and if you are able to get Cristina C as your service technician you will be in good hands!
This technician was one of the best if not the best I’ve ever had. He explained everything clearly and did the job right. He was polite and helpful. I will definitely use your company again.
Cristina was awesome. Explained everything she found and what needed o be done. I would highly recommend her!
Great representative for your company. Couldn’t ask for better!!! She is efficient, kind , and willingly shares tips and info for better use of my appliances, to keep them in working better.
She did a great job and made sure we had our oven fixed for thanksgiving! We are very grateful
Cristina was absolutely amazing , kind, professional, smart and funny. In the future I will not hesitate to call and ask only for her. Job well done. Thank you!!
Cristina was knowledgeable and professional; she was respectful and very helpful. My washer pump continually runs. Cristina found there was a known issue with the washing machine and gave me options on how to handle. I would highly recommend Cristina for all my appliances repairs.
Christina was great. She shared a lot of knowledge to operate my dishwasher, more effectively.
Cristina is very professional, courteous, and knowledgeable. did not try to sell me something I didn't need. Verify that the system. In our case, the repair was not worth it on an 8-year-old washing machine, as the Transmission was out. I do not recommend many companies for service, especially in the appliance repair business. But Cristina was AMAZING, AND BOOKING THE CALL WAS JUST AS EASY, SPOKE WITH A LIVE PERSON AND SHE WAS FRIENDLY AS WELL 5 STARS ALL THE WAY.
We couldn’t be happier with the outstanding service we received. Cristina arrived on time, diagnosed the problem with our microwave and provided a recommendation on repair. Once the part came in Cristina came to the house and repaired the microwave. She is very professional, knowledgable and friendly - we highly recommend!
Cristina is awesome! She is incredibly knowledgeable and is happy to answer any questions that I might have. You can tell she cares about the work she does and ensuring she stays up to date with the most recent information around her area of expertise. Her customer service is the best and I appreciate her attention to detail to ensure the job is done well. Would highly recommend her!
Cristina was a great technician. She was kind, informative and helpful. I couldn’t have asked for a better experience.
This is our 5th time using Appliance works over the past years, and just like every other time, they were amazing. Cristina showed up as scheduled, figured out the problem with our dryer, and had it fixed and everything cleaned up in no time. She was great!
Cristina, the service technician that came out to my house, was very knowledgeable and quick with repairing the fridge ice maker. Plus she is a very kind and friendly person.
Frigidaire Refrigerator Not cooling
GE Dishwasher Not draining
Roper Dryer Not heating
GE Range Oven turned off by Southwest Gas
Whirlpool Dryer Not heating
GE Refrigerator Not cooling
GE Washer Not spinning
Whirlpool Oven
Speed Queen Dryer Not heating
Whirlpool Washer E01 F03 error codes
GE refrigerator lights not turning on.
She’s
GE Refrigerator Light switch out
Whirlpool Oven Not heating
GE Dryer No heat
Maytag Washer Off balance
LG gas range oven not turning on.
GE Refrigerator Leaking
Speed Queen washer burning smell.
Frigidaire refrigerator leaking water.