Appliance Works is your local family owned and operated Phoenix appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
Our main shop and office is in Central Phoenix, located off of Cave Creek and Dunlap.
We have trained and experienced technicians that live and work in Phoenix and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Phoenix.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The recent reviews exhibit a positive sentiment towards Appliance Works, with many customers expressing satisfaction with the service provided. The recurring themes in the reviews include friendly and professional technicians, timely responses, efficient repairs, reasonable prices, and excellent customer service. Customers also appreciate the technicians' knowledge, communication skills, and the ability to explain the issues and solutions in a clear and understandable manner. Additionally, the prompt scheduling of appointments and the willingness to go the extra mile to ensure customer satisfaction are frequently mentioned. Negative reviews are present but are outweighed by the positive ones. Customers who had negative experiences mention issues such as long wait times, high service fees, and technicians who were not as knowledgeable or efficient as expected. However, even in these cases, the overall sentiment remains positive, with customers acknowledging the efforts of the company to address their concerns and provide satisfactory resolutions.
Matthew was prompt, helped us price out the repair/replace option, and otherwise did a great job.
Javon from Appliance works, was friendly and gave excellent service. Answered all the questions I had. Would use them again, if I ever needed help with my appliances
My wife and I are moving and wanted to fix a knob on our stove. This is our first time using an appliance repair company and we had a great experience. The technician was very professional and resolved our problem quickly. I felt the service fee was a little high, but overall it was a good experience and would not hesitate to use them again.
Great service….very responsive…great customer service
We are very happy with the service Jorge provided! He is friendly, very professional, knowledgeable and an excellent communicator! I have always had a good experience with Appliance Works. I definitely recommend this company!
Ricky came to check out our washer and was awesome. He fully explained the issue, helped me understand why it happened and got it fixed quickly and inexpensively! I also had a couple random questions about the dryer and another appliance and he answered those for me, as well! Highly recommend.
Our technician Javon was terrific. He was very thorough in communicating and diagnosing the problem and what was needed to resolve the problem. I would highly recommend Appliance Works!
My dryer started whining and I quickly made an appointment with Appliance Works. Javon was my tech and it had it repaired quickly, even cleaning and oiling some parts for good measure.
Excellent job by Riley Would highly recommend
Riley is very charming and knowledgeable. This is the only company we use for all appliances
Edwin was great, polite, respectful and fixed the issue quickly.
Great
Jason was timely, explained his process, described the problem and what he would do to fix it. He was professional and knowledgeable. If the need arises, I will definately call Appliance Works again
Quick and on time
Javon from Appliance Works provided excellent service. He called in advance. When he arrived, he quickly went to work, solving the problem with our washer promptly. We have had Javon here before when he diagnosed and repaired our gas stove. In fact, he asked today how the stove was doing. Good communication, personable, competent. We appreciate Appliance Works and we appreciate Javon. We highly recommend Appliance Works to service your appliance needs.
Jorge diagnosed the problem quickly and efficiently and went out of his way to educate me on the functions of this smart refrigerator.
Edwin was efficient and very thorough!
Steve was the BEST, KIND AND FAIR, VERY CARING. ALSO ON TIME!! Even early.
Great service company. I will use them again without hesitation.
Jorge was professional and knowledgeable. Part is on order for dishwasher. Will wait for that and his return. Happy same technican will return.
My tech today was Javon, he was very professional, very knowledgeable, and very patient. He answered all my questions and fixed my dryer!
I had a cooling issue with my main refrigerator and I called first thing in the morning. The technician was out within the hour and thoroughly diagnosed the problem. Overall, he was polite, professional and personable and I would not hesitate to call Appliance Works again. Highly recommend.
Javon was friendly and professional. He explained what the issue was with my microwave and corrected the problem in a quick and efficient time frame.
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9605 N Cave Creek Rd
Phoenix, AZ 85020