Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Local Reviews
based on 4277 customer reviews
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Excellent Service
Jennifer – Sun City, AZ 85373
She was great!
Excellent service!
Lisa – Peoria, AZ 85345
We are so grateful for Christina! She is efficient, knowledgeable, and professional. Not only did she fix the problem, she also provided us with great feedback on how to maintain the condition of our appliance. She definitely is an expert in her line of work.
Microwave and dishwasher repairs
Barb – Scottsdale, AZ 85255
Riley was prompt and explained everything about the problems with my appliances clearly. He was very polite and knowledgeable about both the dishwasher and the microwave. While taking them apart for the needed repairs he was very careful of the floors and surrounding cabinets. He tested them both on completion and cleaned everything up beautifully at the end. I would definitely call Appliance Works again and ask for Riley!
Reliable and excellent service!
Judy – Prescott, AZ 86303
Beyond Excellent Service
Tyra Wiley-Cooper – Buckeye, AZ 85396
We had just moved in and were so excited to cook our first meal, only to find out the oven didn’t work. Thankfully, Cristina came to the rescue!
From the very beginning, she was professional yet incredibly friendly. She called ahead with her ETA, spoke with such a welcoming tone, and immediately put us at ease. When she arrived, Cristina balanced kindness with professionalism — she listened to my concerns, walked me through basic troubleshooting, and even showed me where my breaker box was (something I wouldn’t have known otherwise!). She explained how Samsung appliances can react to power glitches and made sure I fully understood the process.
After resetting the breaker, the oven finally worked — but what impressed me most was Cristina’s dedication. She didn’t just leave after a quick fix; she stayed to double-check the oven and warmer were fully functioning, ensuring everything was ready for us to enjoy. That “above and beyond” care really stood out.
Cristina also explained the follow-up process should we ever need help again, which gave me even more confidence in her and her company.
I can’t recommend Cristina and her team highly enough. If you want someone who is knowledgeable, reliable, and genuinely cares about her customers, Cristina is the one to call. She truly made what could’ve been a stressful situation into a great experience.
Great Service
Erin – Prescott Valley, AZ 86314
Very friendly and professional
Excellent Service
Donna – Prescott, AZ 86301
Quick service on time. Part installed Appliance working. Very cost effective Thanks
Great service
Diane – Prescott, AZ 86301
Jarret was courteous and professional. He explained what the issue was and ordered the part. As soon as it came in he made the appointment to put it in my machine. Highly recommend.
Excellent service very pleased
Gary – Peoria, AZ 85383
Christina was an excellent Tech . She was pleasant and did a great job . We were very pleased with her service . We would ask for her if we need any future service
Happy
Amy – Phoenix, AZ 85043
Looks like I have found my repair service for my appliances.
Great service
Mignimah – El Mirage, AZ 85335
Cristina was very friendly, on time and very honest. She left the area clean. She is amazing
Great service tech.
Chris – Phoenix, AZ 85018
Great tech. Awesome job.
Great service
Lea – Peoria, AZ 85383
Friendly, great communication, knowledgeable and helpful in fixing the problem.
Fast and friendly.
Steve – Sun City West, AZ 85375
Arrived on time, very pleasant to chat with.
Jarret is the man !!
Mark – Prescott Valley, AZ 86314
Had a problem with my dishwasher call Appliance works and lucky for me they send Jarrett. What a nice guy very very knowledgeable At first we were having trouble figuring out what was going on, but he figured out what the problem was pretty quickly. The problem was when the garbage disposal was replaced very recently they never knocked out the little tab so that the dishwasher could drain he popped it out good to go showed me things about my machine, which I didn’t know where the filter was how to clean it and a couple of other little helpful points really good guy all the way around phenomenal job he was in and out in 15 minutes on a 1 to 10 we give Jared an appliance Works an easy 11 !!!
Excellent service
Jim – Prescott, AZ 86301
Jarret was on time and professional. He quickly diagnosed the problem, fix it and thoroughly explained everything including how to get the most out of our washer. Thank you Jarret and Appliance Works!
Great Service
Michael – Peoria, AZ 85383
Timely and professional service!
Highly recommend.
Excellent service!
Lisa – Phoenix, AZ 85020
Very professional – arrived on time and fixed the problem.
Excellent Service
Peggy – Surprise, AZ 85374
Overall, I was very pleased with the quality of the service and professionalism I received from the staff at Appliance Works. They were prompt and thorough with the repair to my freezer. I would highly recommend them to family and friends.
Excellent service
Judy – Sun City West, AZ 85375
Very, very knowledgeable!
Cathy Bray – Apache Junction, AZ 85119
Matthew was great! He took the time to give me my all the different options with zero pressure. I would definitely recommend Appliance Works to my friends.
Kristi W – Sun City, AZ 85351
Christina did a great job and is a true professional.
Kurt Niemann – Scottsdale, AZ 85262
Riley did a great job of explaining what he found and sharing options.
colleen mchorney – Prescott, AZ 86301
Highly recommended! I was able to talk to someone on the phone who was so kind, and she was able to have Jarrett come out within a couple hours. He was able to quickly diagnose the situation and ordered the part we needed. As soon as the part came in he was over to make the repair. The service was great. Jarret was communitve, quick and worked efficiency so that everything ran smoothly. And I think the price was very fair. All around, they were wonderful to work with.
Gary Dunning – Peoria, AZ 85383
Christine is awesome. On time, pleasant, professional and expedient. And my appliances work properly, too.
Truth Teller – Peoria, AZ 85382
Chris was extremely professional and helpful. When the original part was ordered and did not work, Chris took the initiative to diagnose and research the problem further. He, returned one week later and was able to successfully repair out Microwave. We are very appreciative of his efforts. We will definitely use him in the future as well, recommend him to others.
Mike Lefkowitz – Scottsdale, AZ 85260
Excellent, timely service. Riley is an awesome technician and resolved our dryer issue quickly and efficiently. Highly recommend.
Jan Wielgus – Scottsdale, AZ 85260
Riley was very professional.
He diagnosed the problem why the refrigerator was not cooling. The part was ordered, which came quickly. Riley returned and installed the part. Great customer service! I highly recommend Riley, and using Appliance Works !
LOUIS CONNER – Phoenix, AZ 85020
Javon is corporate level vision, in real life customer service
Completely new level of comfort in a company!!!
Dale Hurst – Prescott, AZ 86305
Jarrett was professional and very knowledgeable with our dryer repair. We will definitely be using Appliance Works again
Ted Corse – Scottsdale, AZ 85260
Ive used Appliance Works over the years but never left a review. I would recommend them for a wide range of appliances. Theyve always provided excellent service and professional representatives. On time, within range of all estimates and great explanation of services and parts needed.
Katie McCauley – Phoenix, AZ 85042
Javon was great! Took the time to listen to what I had tried and then double checked everything until he found the issue and walked me through how he figured it out as well as the fix. Would definitely recommend!
Brandon Grose – Scottsdale, AZ 85260
Great customer service from start to finish!
Cristina C.
Samsung dryer not heating.
Near Ravenswood Ct,
Sun City West,
AZ 85375
Duane R.
ASKO DISHWASHER NOT DISPENSING SOAP
Near W Gila Bend Hwy,
Casa Grande,
AZ 85193
Riley T.
whirlpool refrigerator not producing ice
Near E Cielo Run N,
Cave Creek,
AZ 85331
Cristina C.
Dishwasher door broken.
Near W Carmen Dr,
Surprise,
AZ 85374
Duane R.
WHIRLPOOL DRYER SQUEALING
Near AZ-87,
Coolidge,
AZ 85128
Cristina C.
Samsung refrigerator not cooling.
Near W Alex Ave,
Sun City,
AZ 85373
Cristina C.
Samsung refrigerator not cooling properly.
Near W Robin Ct,
Sun City,
AZ 85373
Riley T.
whirlpool dishwasher not cleaning dishes
Near N 39th Way,
Phoenix,
AZ 85050
Riley T.
Subzero wine cooler making loud noise
Near E Sierra Vista Dr,
Paradise Valley,
AZ 85253
Cristina C.
Maytag dryer not turning on.
Near W Orchid Ln,
Peoria,
AZ 85345
Riley T.
Ge refrigerator not producing ice
Near E Desert Forest Trail,
Cave Creek,
AZ 85331
Cristina C.
Maytag washer not going through the spin cycle.
Near W Tropicana Cir,
Sun City,
AZ 85351
Jarret H.
wolf and sub zero
Near Sylvan Dr,
Prescott,
AZ 86305
Cristina C.
LG dryer making noise while tumbling.
Near N 175th Ave,
Citrus Park,
AZ 85355
Jarret H.
sub Zero
Near Fox Hollow Cir,
Prescott,
AZ 86303
Jarret H.
ge refrigerator
Near N Kerwood Loop,
Prescott Valley,
AZ 86314
Cristina C.
Samsung electric range warmer & oven not turning on.
Near W Court St,
Buckeye,
AZ 85396
Riley T.
kitchenaid microwave drawer not heating
Near N 87th Pl,
Scottsdale,
AZ 85255
Jarret H.
Samsung refrigerator
Near N Wagon Way,
Prescott Valley,
AZ 86314
Jarret H.
Samsung dishwasher
Near Cimarron Cir,
Prescott,
AZ 86301
Jarret H.
Frigidaire microwave
Near Mission Way,
Prescott,
AZ 86301
Cristina C.
GE refrigerator not cooling.
Near W Bell Rd,
Surprise,
AZ 85374
Cristina C.
LG microwave smoke & no longer powering on.
Near W Roberta Ln,
Peoria,
AZ 85383
Ricky P.
LG washer no drain and leaks
Near Castillo Dr E,
Litchfield Park,
AZ 85340
Riley T.
Kitchenaid REFRIGERATOR not cooling properly
Near E Mountain View Rd,
Paradise Valley,
AZ 85253
Cristina C.
Maytag washer not draining properly.
Near N 164th Ln,
Surprise,
AZ 85388
Cristina C.
Samsung dryer tripping breaker.
Near W Peoria Ave,
Surprise,
AZ 85379
Riley T.
ge washer not draining properly
Near E Becker Ln,
Scottsdale,
AZ 85259
Ricky P.
Kitchenaid oven no heat
Near S 13th St,
Phoenix,
AZ 85048
Ricky P.
GE dishwasher no power
Near W Willetta St,
Phoenix,
AZ 85043
Duane R.
WHIRLPOOL REFRIGERATOR NOT COOLING
Near E Vah Ki Inn Rd,
Valley Farms,
AZ 85191
Cristina C.
Samsung refrigerator not able to install water filter.
Near N Via Bonita Ln,
Surprise,
AZ 85374
Cristina C.
Electrolux washer making noise.
Near N Cherokee Ln,
Sun City West,
AZ 85375
Ricky P.
Electrolux dryer loud spin
Near W Pierson St,
Litchfield Park,
AZ 85340
Cristina C.
Samsung washer not draining.
Near W Robin Ln,
Peoria,
AZ 85383
Cristina C.
Samsung washer not draining.
Near W Robin Ln,
Peoria,
AZ 85383
Duane R.
ASKO DISWASHER NOT DISPENSING DETERGENT.
Near W Gila Bend Hwy,
Casa Grande,
AZ 85193
Chris D.
lg washer giving ie error
Near W Morrow Dr,
Glendale,
AZ 85308
Duane R.
LG REFRIGERATOR NOT COOLING.
Near E Avila Ave,
Casa Grande,
AZ 85122
Duane R.
GE WALL OVEN NOT HEATING CONSISTENTLY
Near N Camino Rica Dr,
Casa Grande,
AZ 85194
Cristina C.
GE dishwasher not releasing soap.
Near W Sharon Dr,
El Mirage,
AZ 85335
Cristina C.
Frigidaire gas oven making noise, flame too high?
Near W Forest Pleasant Pl,
Peoria,
AZ 85383
Duane R.
GE FRONT LOAD WASHER DOOR NOT LOCKING
Near N Elba Rd,
Maricopa,
AZ 85138
Cristina C.
GE refrigerator making noise.
Near W Morning Dove Dr,
Sun City West,
AZ 85375
Duane R.
SAMSUNG REFRIGERATOR NO ICE OR WATER
Near W Hayden Dr,
Maricopa,
AZ 85138
Jarret H.
maytag washer
Near Ninta Dr,
Prescott,
AZ 86301
Cristina C.
Samsung microwave 5E error code.
Near W Yosemite Dr,
Sun City West,
AZ 85375
Jarret H.
bosch dishwasher
Near N Tower Ln,
Prescott Valley,
AZ 86314
Ricky P.
LG washer leaking
Near E Weldon Ave,
Phoenix,
AZ 85014
Jarret H.
ge refrigerator lights not working
Near Columbine Rd,
Prescott,
AZ 86305
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