Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
She was great!
We are so grateful for Christina! She is efficient, knowledgeable, and professional. Not only did she fix the problem, she also provided us with great feedback on how to maintain the condition of our appliance. She definitely is an expert in her line of work.
Christina was an excellent Tech . She was pleasant and did a great job . We were very pleased with her service . We would ask for her if we need any future service
Friendly, great communication, knowledgeable and helpful in fixing the problem.
Timely and professional service! Highly recommend.
Overall, I was very pleased with the quality of the service and professionalism I received from the staff at Appliance Works. They were prompt and thorough with the repair to my freezer. I would highly recommend them to family and friends.
Cristina came out to look at an electric oven that stopped working. Even though the oven is over 10 years old, she did some research and found a possible replacement part. Came back the following week with another Appliance Works employee and they pulled the oven out. After replacing the part, oven did not work so she said she would go back to the office and get other opinions. She called and said a different part might be needed and came out again the following week. Problem still not fixed but it was decided maybe the bad board affected the replacement part so another replacement had to be ordered. Came back again the following week with more A.W. people who pulled the oven, ran more tests and replaced a part. Success! Overall, I think it was about 3 weeks, start to finish but no one gave up. We're very greatful as getting the oven fixed saved us a few thousand dollars over getting it replaced. We will definitely use again if any more problems come up. Thanks to everyone.
Reliable company, same day serilvice & friendly/knowledgeable staff.
Professional, appt time respected, fixed issue promptly
Christina was amazing! She came ready with everything she needed to fix my dryer and got it working the same day! I would def recommend your company to everyone i know & would use your service again!
Although the refrigerator costs too much to fix due to its age Christina was fantastic. Very thorough and knowledgeable.
Cristina and Appliance Works are permanently on my list of people to call when I need appliance repair. Detailed evaluation and prompt resolution. Also, the area was left in spotless condition when the job was finished! Very impressive and friendly. Wow!
Awesome customer service!!!
Thorough explanation of the issue and efficient!
Very friendly and respectful! Overall, I will always recommend Appliance Works!!
Very professional and knowledgeable.
Cristina was great! Excellent customer service!
I loved having Steve do the repairs on my freezer!! He was on time, he answered questions, and followed up on all the orders we were waiting for. I use this company all the time and I ALWAYS have a good experience!!
Dishwasher door broken.
Samsung refrigerator not cooling.
Samsung refrigerator not cooling properly.
Maytag dryer not turning on.
Maytag washer not going through the spin cycle.
GE refrigerator not cooling.
LG microwave smoke & no longer powering on.
Maytag washer not draining properly.
Samsung dryer tripping breaker.
Samsung refrigerator not able to install water filter.
Samsung washer not draining.
Samsung washer not draining.
Frigidaire gas oven making noise, flame too high?
Samsung washer not draining.
Samsung washer unbalanced
GE single wall oven F96 error code.
Whirlpool electric oven overheating.
LG refrigerator freezer drawer issue.
Kitchen Aid upper oven not turning on.
Kenmore gas dryer no longer heating.