Appliance Works is your local family owned and operated Mesa appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
While our main shop and office is in Central Phoenix, we have trained and experienced technicians that live and work in Mesa and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Mesa.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The recent reviews exhibit a positive sentiment towards Appliance Works, with many customers expressing satisfaction with the service provided. The recurring themes in the reviews include friendly and professional technicians, timely responses, efficient repairs, reasonable prices, and excellent customer service. Customers also appreciate the technicians' knowledge, communication skills, and the ability to explain the issues and solutions in a clear and understandable manner. Additionally, the prompt scheduling of appointments and the willingness to go the extra mile to ensure customer satisfaction are frequently mentioned. Negative reviews are present but are outweighed by the positive ones. Customers who had negative experiences mention issues such as long wait times, high service fees, and technicians who were not as knowledgeable or efficient as expected. However, even in these cases, the overall sentiment remains positive, with customers acknowledging the efforts of the company to address their concerns and provide satisfactory resolutions.
Matthew was excellent, and fixed our dishwasher so fast!
Matthew is terrific!
Matthew is AMAZING! Thx so much for fixing my refrigerator as well as being so professional and kind. I will definitely use Appliance Works again.
Matt was awesome! He figured out what was wrong right away and he was communicative about when he would arrive. Speedy & reliable!
Our LG washer started leaking. Matthew diagnosed the problem quickly, ordered a new part, and returned to fix the problem. He also made friends with our nosy Chihuahua, so she recommends him also!
This is the second time I’ve used AW, and I won’t go anywhere else now. Super responsive, and super honest. Suspected we needed a certain part, but when I came down to it the issue was elsewhere in the fridge…so no part needed after all! Just charged the call-out fee, not the part - so happy with this company! Javon was so polite and professional…we’re lucky on who we invite into our home but these guys are welcome for the next thing that goes wrong!
Mathew T did an amazing job and was kind and courteous. he was efficient and knowledgeable! Thanks Matt!
Only took him a minute to find out what was wrong with it. He definitely knows what he’s doing.
Very impressed with Matthew. He was very knowledgeable, prompt and was done very fast as well. Excellent work.
Matthew was very professional, honest and prompt. He came back for follow up repair and did a good job. Cost us less than initially quoted.
Matthew took the time to troubleshoot the problem, and then was able to find discontinued parts for our discontinued oven on the Internet. His efforts went above and beyond and saved us an expensive replacement. He’s a nice guy and didn’t give my wife the creeps.
Great technician, quick service!
Great service! Thanks!
The experience with Appliance Works, and Matthew T in particular, was top notch! Appliance Works quickly scheduled me for an in-home appointment. The CSR was up-front around the pricing for a trip visit and possible work. Matthew T was courteous and prompt. He quickly diagnosed the ice maker issue, quoted me for the service and parts for a replacement, and installed a new maker. I highly recommend for my neighbors in Mesa!
Easy to work with, fast and an overall great experience. Thank you Matthew!
Quick work and well done.
Edwin came to our house to replace the compressor on our refrigerator. What a wonderful guy! Edwin had a wonderful demeanor, was super friendly, and completed the repair in record time. Wearing a mask was important to us; Edwin was happy to accommodate us and arrived wearing his mask. Edwin was well dressed, his uniform was clean, and we could sense that he had a smile under his mask! Additionally he had a great sense of humor! Appliance Works cost for the new compressor and labor was fair and reasonable. We will certainly use Appliance Works should we need any appliance repair in the future. It is without reservation that I would recommend Appliance Works, and Edwin, to anyone seeking excellent appliance service!
He was quick and efficient. Best of all his fix worked.
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