Have a broken appliance?
We Can Help
Serving Phoenix, West Valley, and East Valley
Licensed, Bonded, and Insured
ROC #323128
See why it Matters >
Serving Phoenix, West Valley, and East Valley
We do A/C!!
AC WORKS is our HVAC division. Same quality service and pricing.
Local Appliance Repair
Some of the brands we work on
We are a family-owned and operated business serving the entire Phoenix area, and we’re here to take care of your home appliance repair needs!
About Appliance Works
We are a family-owned and operated appliance repair company. Our main office is located in north central Phoenix on Cave Creek Rd, just north of Dunlap. We’re proud to serve Phoenix and the entire Valley of the Sun. We want to become your trusted appliance service company for years to come. We provide reliable and quality workmanship with an old-fashioned stamp of excellence.
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail, and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works.
Appliance Works has invested heavily in our technicians knowledge and resources with our own in house training facility. With that, all of our technicians have undergone continuous training along with factory training. We believe in education and that learning is a vital part of our success and ability to take care of Appliance issues. Our priority on providing the best customer service is quick turn around times when parts are needed. Which is why we have a warehouse stocked with parts and service vehicles with the most common repair parts so repairs can be completed quicker and ideally on the first visit.
Appliance Works is your one-stop appliance resource, and we want to resolve the burden of any appliance breakdown headache. Give us a call today for all appliance repair services!
Licensed, Bonded, Insured
WHY IT MATTERS
Over 90% of Appliance Repair Companies are not contractor licensed in Arizona.Â
Check out the registrar of contractors website to find out more.
Working with Appliance Works, you can have the confidence knowing you are working with a local vetted, licensed and reliable appliance repair company.
Being licensed, especially in the appliance repair business, means a company has gone the extra mile to prove their reputation, knowledge and ability to stand behind the work they do and be held accountable. Appliance Works has made the investment and demonstrated the capability to be able live up to the higher standard as a licensed contractor.
Appliance Works is bonded which means that we are fully committed to completing any repair from start to finish and have the bond to protect any customer in the unlikely event a job is not completed for payment rendered.
Maybe the most important of all three is that Appliance Works is insured. While we always take great care in the work we do, unforeseen events can occur. Having the work done by a fully insured company provides the safety that if anything does happen, there is the financial backing to make it right.
Local Reviews
based on 3815 customer reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Excellent service!
Tammy – Surprise, AZ 85387
Very good service I would recommend them for sure!
Great service
Mason – Glendale, AZ 85310
Showed up as promised
Figured out a solution to the problem
Cleaned up the freezers
Cleaned up his mess
Reasonable cost
I will use this company and tech again
Javon L
Big Jim – Phoenix, AZ 85022
Pleasant, courteous, and professional. A good representative for the company.
Above and beyond stellar service
Vonda – El Mirage, AZ 85335
I was greeted with a smile and genuine tone ready to eagerly repair my refrigerator. Cristina was extremely thorough and communicated the issue clearly. She was very empathetic to my situation and immediately made a call to proceed on in the next steps of having my refrigerator repaired. She was by far one of the most experienced repair technicians I have ever encountered. She is an amazing asset to your company. Thank you Cristina for your amazing customer service and deserve to be recognized at the highest level within your company.
Fantastic, once again!
Tabatha – Mesa, AZ 85209
This is the second time I’ve used AW, and I won’t go anywhere else now. Super responsive, and super honest. Suspected we needed a certain part, but when I came down to it the issue was elsewhere in the fridge…so no part needed after all! Just charged the call-out fee, not the part – so happy with this company! Javon was so polite and professional…we’re lucky on who we invite into our home but these guys are welcome for the next thing that goes wrong!
Perfect, Excellent Service!!
Steve – Casa Grande, AZ 85122
Duane was very informative, providing us with several options and possible issues that could occur on our old washing machine. He repaired our dryer which is running perfectly. Duane was prompt, professional and we highly recommend his work. Great job!
Marvin Denson – Cave Creek, AZ 85331
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Cynthia Rideout – Sun City, AZ 85373
Of all the companies I have dealt with over my 30 years of living in the general Phoenix area, Appliance Works has NEVER provided me with a bad experience. They are dependable, accurate, timely, courteous. I could go on and on. Cristina represents them well!
Response from Appliance Works:
Thank you for your kind words, Cynthia! We appreciate your loyalty and trust in our services. We're always striving to provide the best possible experience for our customers, and we're glad to hear that we've met your expectations!
Lauren Lichtenberger – Phoenix, AZ 85028
Javon was awesome and helpful! Very knowledgeable and explained my options to help with decision making.
Patricia Weaver – Casa Grande, AZ 85194
Customer Service and Dwayne, the Technician, were fantastic. The part we needed was ordered and installed efficiently! A big plus was that our Koda really enjoyed Dwayne's company 🙂
Joseph Jones – Phoenix, AZ 85016
Matthew was friendly. Completed repairs quickly.
Zandria Hiserodt – Surprise, AZ 85378
Amazing woman knows what shes doing. I highly recommend
Crystal Archibald – Casa Grande, AZ 85194
Fantastic experience. Problem solved really fast and we learned some great products to use. Super friendly, and knowledgeable. Highly recommend!
Bob Strazer – Sun City West, AZ 85375
Christina worked diligently to assess the problem, get the required parts, and install them. Communication was excellent and the repairs were made on schedule.
Wendy S – Phoenix, AZ 85032
Great, friendly service. Edwin was thorough and actually corrected what the previous technician didnt find which ended up saving me money.
Response from Appliance Works:
Wendy, thank you so much for giving us a chance to come out and prove ourselves. Sometimes we make mistakes, but we stand by our commitment to getting it right. We're very happy that Edwin was able to get you up and running again, and if you do need help again, we hope you'll call us.
Jenny Bolt – Surprise, AZ 85387
Christina was great to work with, timely, professional and very friendly.
Aaron Bell – Casa Grande, AZ 85122
Appliance works was amazing!!!Duane was on time polite and very proficent.got our washer up and going in no time.he is an amazing tech and will use them for any appliance issue.5 star outfit for sure!!!!
Lori Pastiak – Glendale, AZ 85310
Very Happy! When you have an appliance break, the last thing you want to hear is that you have to wait over a week to get someone to come out. Appliance Works got me scheduled for the next day. Chris arrived on the early side of my window which was great and fixed the issue in under an hour. Highly recommend! Chris was so helpful with all my questions as well.
Response from Appliance Works:
I'm so happy we were able to get out so quickly! We agree Chris is a great technician and we love to hear positive experiences from our customers. While we hope nothing breaks, if you need us, we do hope you'll call us again!
Duane R.
WHIRLPOOL FRIDGE MQKING NOISE.
Near N Mesilla Ct,
Casa Grande,
AZ 85194
Daniel S.
electrolux is little nosie
Near E Desert Spoon Dr,
Queen Creek,
AZ 85142
Duane R.
FRIGIDAIRE REFRIGERATOR NOT STAYING COLD
Near S Durango Rd,
Arizona City,
AZ 85123
Ricky P.
Kitchenaid refrigerator loud noise
Near W Arlington Rd,
Buckeye,
AZ 85326
Cristina C.
Maytag washer not spinning.
Near Grand Ave,
El Mirage,
AZ 85335
Matthew T.
ge dishwasher soap dispenser not working
Near S Desert Marigold Dr,
Gold Canyon,
AZ 85118
Cristina C.
LG washer filling at random times.
Near W Ballad Dr,
Sun City West,
AZ 85375
Steve M.
whirlpool dishwasher not spraying water.
Near N 50th Dr,
New River,
AZ 85087
Duane R.
HIGH POINT MICROWAVE KEEPS BLOWING FUSE
Near N Verbena Henness Rd,
Casa Grande,
AZ 85122
Javon L.
amana dryer won't start
Near E Solano Dr,
Phoenix,
AZ 85016
Licensed, Bonded and Insured
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