Appliance Works is your local family owned and operated Anthem appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
While our main shop and office is in Central Phoenix, we have trained and experienced technicians that live and work in Anthem and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Anthem.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Our technicians have the tools, knowledge and expertise to provide quality service on GE monogram appliances. Appliance Works technicians have the experience and know how to work on GE’s signature monogram brand which is prominent in the Anthem community.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Steve was professional and efficient. We’ll ask for him again.
Knowledgeable, explained details of the problem and gave honest solution.
Thank you so very much to your service technician Ricky! He is very professional, courteous, kind, knowledgeable and thorough! We truly appreciate his stellar customer service! 🙂👍🏼
Cristina
did a wonderful job on our oven. She diagnosed the problem and fixed it. She did drop the oven door while putting it back on and there is damage to our cabinet. She might not have seen it, so she did not address it with us.
Steve was friendly, thorough and prompt as usual. Excellent service
Prompt, professional and knowledgeable.
Steve and the Appliance Works team were great to work with. Professional and on time with good communication. Steve was able to troubleshoot and identify a couple of possible problems. He returned after ordering all parts he thought it could be and started with the most obvious and lowest costing part, rather than just starting to replace things. It ended up being that first and cheapest part. Others were going to “replace the master board” at an outrageous cost and that was not even the problem. Steve was honest, professional, and most of all did not try to take advantage of the situation. I will only use Appliance Works going forward.
I’ve been using Appliance Works for years. I love them and I’m always happy with their work. Highly recommend. They have fixed my microwave, refrigerator washer and dryer. They all work great.
Easily booked a timely appt. Service Tech was knowledgeable cordial and professional. Quickly diagnosed problem. Prices reasonable. Would recommend this co to others!
Steve was very knowledgeable and was able to diagnosis the problem immediately with my washer. He was able to work up a reasonable quote for parts and labor and give me a realistic timeline for parts arrival and repair. The parts and repair was actually in a shorter time frame than stated. Steve was very polite and friendly and answered all my questions regarding repair and proper maintenance of my machine. I am very pleased with the work he performed and would call Appliance Works again for any appliance repair for my home. Steve…thank you very much for what you do!
We had a wonderful experience with Appliance Works. The ice maker in our JennAir refrigerator was producing bad tasting ice. They figured out the problem, suggested a repair and successfully completed it….and the ice tastes great. Thank you Appliance Works!
Appliance Works is a special company! They respond quickly, don't do more than is required, and give expert repair and advice when needed. I am particularly impressed with Javon, our tech for the last few visits. He is a professional, clear and simple; extremely courteous, analyzes quickly what needs to be done, and caries through with precision. I ask for him by name when I need repairs…I recommend you do, too.
Javon is a great ambassador for Appliance Work. He called before arriving and was prompt. Javon was very professional and polite. He quickly diagnosed the problem with my washer and explained the problem clearly in a manner that I could easily understand, while offering a clear and competitive quote for the repair. After securing the needed parts, Javon confidently and proficiently performed the repairs, cleaned the work area, and performed follow up diagnostics to ensure the service work was completed satisfactorily.
I am extremely satisfied with the excellent service repair performed by Javon as a representative for Appliance Works, which I highly recommend.
by His Grace,
Dr. Steven E Powelson
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Response from Appliance Works:
Thank you for your kind words, Marvin! We're glad the whole process went smoothly for you and your family. We hope you call us if you need appliance repair in the future!
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