Appliance Works is your local family owned and operated Desert Hills appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in Desert Hills and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Anthem.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Our technicians have the tools, knowledge and expertise to provide quality service on GE monogram appliances. Appliance Works technicians have the experience and know how to work on GE’s signature monogram brand which is prominent in the Anthem community.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis.
Customers say: The recent reviews exhibit a positive sentiment towards Appliance Works, with many customers expressing satisfaction with the service provided. The recurring themes in the reviews include friendly and professional technicians, timely responses, efficient repairs, reasonable prices, and excellent customer service. Customers also appreciate the technicians' knowledge, communication skills, and the ability to explain the issues and solutions in a clear and understandable manner. Additionally, the prompt scheduling of appointments and the willingness to go the extra mile to ensure customer satisfaction are frequently mentioned. Negative reviews are present but are outweighed by the positive ones. Customers who had negative experiences mention issues such as long wait times, high service fees, and technicians who were not as knowledgeable or efficient as expected. However, even in these cases, the overall sentiment remains positive, with customers acknowledging the efforts of the company to address their concerns and provide satisfactory resolutions.
Overall we had excellent experience with Riley and Appliance Works. Scheduling was efficient, friendly and flexible. Riley exhibited a high level of professionalism, expertise and attentiveness to our repair needs. I look forward to future opportunities to contact Riley and Appliance Works when we have other appliance repair issues.
Riley performed a very thorough examination of our washer and dryer. He provided. a thorough report regarding his findings and recommended options on how we should proceed.
Great service!
Love Christina - she really helped us out with our washer.
Riley ROCKS!
Tech was soooo pleasant and informative. Will request Christina again!
I was very pleased with our GE Washer repair! Christina our repair person was polite, cleaned up, and did a great job! Highly recommend!
Steve M was on time, professional and solved my problem with the washer ASAP!!!
Cristina was on time and efficient. I thought it may have been the check valve and she confirmed it. After getting the part she came back and installed it in a timely manner. She checked it also to make sure it was okay. She is a great person to interact with. I would request her to in the future. 😉
It was a little mix up about my appointment but Cristina had no problem waiting for me to get home when she really didn't have to. She made everything right . Also an asset to this company and an angel to me because of her I would this company again
Refreshingly competent and resourceful is how I would rate this outstanding technician, Christina.
Cristina was the most courteous and friendly technician that has ever come out for an appliance repair. She is very knowledgeable and diagnosed the problem in minutes. This is my first experience with Appliance Works, and will use them exclusively in the future. Sincerely, Bob Jacobs
We had a wonderful experience with Appliance Works. The ice maker in our JennAir refrigerator was producing bad tasting ice. They figured out the problem, suggested a repair and successfully completed it....and the ice tastes great. Thank you Appliance Works!
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Response from Appliance Works:
Thank you for your kind words, Marvin! We're glad the whole process went smoothly for you and your family. We hope you call us if you need appliance repair in the future!
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