Appliance Works is your local family owned and operated Desert Ridge appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in Desert Ridge and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Desert Ridge.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Steve was professional and efficient. We’ll ask for him again.
Appliance Works is a special company! They respond quickly, don't do more than is required, and give expert repair and advice when needed. I am particularly impressed with Javon, our tech for the last few visits. He is a professional, clear and simple; extremely courteous, analyzes quickly what needs to be done, and caries through with precision. I ask for him by name when I need repairs...I recommend you do, too.
Javon is a great ambassador for Appliance Work. He called before arriving and was prompt. Javon was very professional and polite. He quickly diagnosed the problem with my washer and explained the problem clearly in a manner that I could easily understand, while offering a clear and competitive quote for the repair. After securing the needed parts, Javon confidently and proficiently performed the repairs, cleaned the work area, and performed follow up diagnostics to ensure the service work was completed satisfactorily. I am extremely satisfied with the excellent service repair performed by Javon as a representative for Appliance Works, which I highly recommend. by His Grace, Dr. Steven E Powelson
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Response from Appliance Works:
Thank you for your kind words, Marvin! We're glad the whole process went smoothly for you and your family. We hope you call us if you need appliance repair in the future!
Great, friendly service. Edwin was thorough and actually corrected what the previous technician didnt find which ended up saving me money.
Response from Appliance Works:
Wendy, thank you so much for giving us a chance to come out and prove ourselves. Sometimes we make mistakes, but we stand by our commitment to getting it right. We're very happy that Edwin was able to get you up and running again, and if you do need help again, we hope you'll call us.
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