Appliance Works is your local family owned and operated East Valley appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in the East Valley and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us.
BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in the East Valley.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
I was advised that I needed a thermostat fuse and that the cause was blocked air vents. I mentioned on both visits (repairman did not have the part with him on first visit) that I had had the vents cleaned out within the last year and asked if it could be something else since it is an older dryer and on both times I was told that it could only be that. I just had the dryer vent person here who could tell right away by the way it was very hot when running on the air setting that it was not the vents. (the vents were fairly cleaned out). The Appliance Works technician did not even bother to check anything else
Very courteous and professional
Matthew was very prompt and courteous.
Nice easy to work with, talk to. Honest
Great tech and kind person. Fast, polite, will use your company again !
Matthew is an absolute expert and is so professional! He fixed my kenmore front loader that had a leak and was out of commission. We are back up and running thanks to his prescison and expertise.
Ricky P. is great at communicating when he will arrive, is great at explaining in detail what the problem is, the solution/repair that will be done, and the cost as well as the amount of time it will take. He had the replacement parts needed on his truck and the repair was completed as he had explained and in the time frame he specified. He is professional, courteous, efficient, and he knows his job very well! He also left the work space and my kitchen cleaner than it was when he arrived, everything neatly put away. I would highly recommend him and his company! Thank you Ricky and thank you Appliance Works!
Matthew diagnosed the problem promptly, ordered the part and we had a fixed oven a few days later.
Matthew was able to identify our issue quickly, was friendly, and able to diagnose and repair our refrigerator. I would highly recommend this company and Matthew specifically.
What a great experience we had with using Appliance Works. We called with a dryer issue, and it was addressed the very next day. The parts were ordered and then fixed as soon as the parts arrived. Very nice technician, he did a great job explaining everything.
I had a dishwasher and refrigerator that needed some TLC. The technician knew immediately what needed to be done, and for a very reasonable fee and in a single visit, he got both my dishwasher and refrigerator in tip top shape. Thank you for an exceptional service experience.
Matthew was on time, friendly, clearly experienced and identified the problem quickly - obtained and replaced the controller board in my range. A bit on the price-y side but the quality, hassle-free experience took out most of that sting. Definitely recommended.
Daniel was absolutely awesome. He came to fix our dryer and was honest and appreciated him so much.
Response from Appliance Works:
We truly strive to live up to "Honesty is the best policy" and we're so happy to hear that your experience with us was exactly that!
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