Appliance Works is your local family owned and operated East Valley appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in the East Valley and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us.
BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in the East Valley.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Daniel was polite, friendly, honest and efficient. This is our 3rd time using appliance works for a variety of appliance issues. Definitely the local, family owned Go To place for Appliance repairs.
Daniel was a wonderful and friendly technician! I knew the appliance would’ve been an easy fix, but didn’t quite know what. Daniel was able to diagnose it quickly and order the part. The lower rating was due to the part’s pricing - felt like it could’ve cost less when doing an online search…
Thank you for the most excellent customer service. Everything was completed and Daniel went above and beyond to make my appliances in perfect working order.
Daniel was absolutely awesome. He came to fix our dryer and was honest and appreciated him so much.
Response from Appliance Works:
We truly strive to live up to "Honesty is the best policy" and we're so happy to hear that your experience with us was exactly that!
Had Daniel out to work on our washer and dryer. Really friendly and professional guy, explained the issue clearly and everything went so much faster than I expected. Would definitely use again!
This is the second time I’ve used AW, and I won’t go anywhere else now. Super responsive, and super honest. Suspected we needed a certain part, but when I came down to it the issue was elsewhere in the fridge…so no part needed after all! Just charged the call-out fee, not the part - so happy with this company! Javon was so polite and professional…we’re lucky on who we invite into our home but these guys are welcome for the next thing that goes wrong!
Matthew did a great job both finding the issue with our dryer and then fixing the problem. He was courteous and efficient with our fix.
I was totally pleased with the excellent service provided by technicians Edwin & Daniel. They explained everything in detail and completed the repairs in a timely & efficient manner. A rating of 5 stars for sure. I also submitted a positive review on Google.
Mathew T did an amazing job and was kind and courteous. he was efficient and knowledgeable! Thanks Matt!
Only took him a minute to find out what was wrong with it. He definitely knows what he’s doing.
Repairman was great! Knew exactly what the problem was and was so kind in putting up with my two year old trying to “help” the whole time.
Our fridge of almost 10 years needed it's first repair because of course it wants to act up before we leave town. The culprit was a bad relay switch which wasn't on the truck but Matthew promptly went to Tempe to grab the part. Diagnosed, ran for the part, and installed in a quick and professional manner. We've also used appliance works for our garage refrigerator a couple of years ago
I contacted Appliance Works to repair my refrigerator. Bobbie, the lady in the office was remarkable. She dispatched Daniel to survey and remedy our problems. Daniel dispatched the job with fervor, professionalism and thoroughness! His abilities and techniq are amazing. This Company is 5-Star on all accounts. The team, the cost and their attitude are worth my recommendation and appreciation.
Great small business! Was scheduled for an appt fairly quick - Matt, the appliance tech, communicated well, was friendly and knowledgeable - diagnosed, then retuned the following week with the parts, and repaired the innards of our old dryer! Great service - recommended!
Matthew was extremely helpful. He was precise with his diagnosis, found the problem and made the repair right away without wasting any time. I have used Appliance Works numerous times thru the years and I am very pleased with their service thru the years. I would highly recommend them, and I do to any clients, family, or friends in need of appliance service work.
This company and their technician Matt T was incredible. They reacted to my situation promptly and professionally. Matt was polite, understanding and very supportive of my needs. Without his expertise it could have resulted in a high loss of medications that required refrigeration for myself and my pet. I would whole heartedly recommend both this company and Matt T.
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