Appliance Works is your local family owned and operated Happy Valley appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
While our main shop and office is in Central Phoenix, we have trained and experienced technicians that live and work in Happy Valley and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Happy Valley.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Showed up as promised Figured out a solution to the problem Cleaned up the freezers Cleaned up his mess Reasonable cost I will use this company and tech again
Pleasant, courteous, and professional. A good representative for the company.
Prompt service, the technician arrived as schedule. He was patient and attentive as I described the problem and asked me several questions to better understand the situation. He explained what he was going to do and he explained how the charges would be calculated. He got to work prompt, let me watch what he was doing, and answered my question informatively and professionally. He was courteous, efficient and took care of the problem. I strongly recommend appliance works and Javon L.
My dryer started grinding and making very concerning noises. Called for service and was given a quick appointment. Javon was my technician- he called beforehand to let me know he was on the way, arrived promptly. Very polite young man, asked about the dryer issue and listened to what I said before listening to the dryer. He got to work right away and saw the problem, gave me an estimate and performed the repair. After putting it back together there was still a small noise so he took part of it apart and it wasn’t anything broken, just a dime stuck somewhere that wasn’t part of the original repair. . He fixed that, now it’s quiet and runs like new again. He tidied up and left the laundry room clean. I enjoyed chatting with him and learned a lot just by watching him take apart my dryer. Thanks Javon!
Javon was timely and friendly! He explained my options and recommendations very well which was helpful in making a decision. He seemed knowledgeable and professional. Thanks so much!
Matthew was friendly. He completed repairs quickly.
Javon communicated his arrival time and presented me with his card upon arrival. He was able to find the issue with my washing machine quickly. He explained what the issue was and answered any questions I had. Very satisfied with the service.
Service quote was accurate and most fairly priced, I called around a lot in advance. Javon was professional and handled the issue very quickly and quietly. Dryer is back up and running and would definitely recommend this company!
He was awesome. Very friendly and knowledgeable about his job.
Javon came out on a Friday to fix our dryer. He explained everything, was extremely professional and polite. The problem was more complex than he originally anticipated. He had to order the parts needed. He came back Saturday, made the repairs, and we essentially have a new dryer! Thank you, Javon!
RILEY IS AN OUTSTANDING TECHNICIAN AND EXCELLENT AT PROVIDING TOP CUSTOMER SERVICE. - KEN PRESSLEY
Javon was wonderful getting my dryer fixed in no time!
An efficient gentleman that quickly fixed my washer and showed me the root cause of the problem! Well done!
Chris was very helpful. He diagnosed the problem and corrected the dishwasher issue. He then took a look at the dryer to ensure the heating element and switches were functioning properly. We will continue to use Appliance Works and we will ask for Chris. He did an outstanding job without leaving a mess.
Extremely Professional and kept a clean work environment. Friendly and answered all our concerns as well as addressing the problem.
Javon showed up on time and ready to go. He was able to diagnose and fix my microwave quickly and most important…honestly. He explained everything well without any pushy sales or unnecessary upselling.
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