Appliance Works is your local family owned and operated Norterra appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in Norterra and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Norterra.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Our technicians have the tools, knowledge and expertise to provide quality service on GE monogram appliances. Appliance Works technicians have the experience and know how to work on GE’s signature monogram brand which is prominent in the Norterra community.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis.
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Professional and efficient! Would highly recommend!
Thank for being so professional and great work.
Thanks Riley. Pleasure working with you. Experienced, friendly, and knows many tricks of the trade. Didn’t mind me watching so I could understand the problem. Got next day service and was on time.
Great customer service, reliable and reasonably priced for appliances repairs. We have used them several times for different appliances.
Riley was very knowledgeable and professional. The dryer repair did not take long and the problem was corrected. Also the price was cheaper than other places. Thank you Appliance Works for another job well done.
Jovan was very professional, knowledgeable, and courteous. He went the extra mile by driving to the delivery warehouse to pick up my dishwasher parts rather than delaying the appointment at my house. He also went the extra mile to clean out and shine the inside completely. I will be calling in future for other appliances!
Steve was courteous and helpful, and diagnosed the problem right away. He also took the time to explain things to me so I could understand the issue. He looked up what I would need to make sure I didn't spend money on unnecessary parts. Very grateful!
The technician, Riley, was timely and addressed the issue with our dishwasher quickly. He was super helpful and experienced. Very nice man!
This company always provides the best, and this repair was attended to by Matthew who again proved that Appliance Works is the company to call. Also very patient in this circumstance was Bobby, the office manager, who kept us up-to-date and ensured that the final repair (a part had to be ordered and then installed on a second visit) was perfect. Matthew was quick, knowledgeable, shared a lot of information with us about the appliance that he repaired, and double-checked that the repair was absolutely perfect. I'm a consumer advocate, and you can bet that Appliance Works will get KUDOS from my husband and I whenever we need service in our home! - Ron and Kay Morse, Ahwatukee
Riley was knowledgeable, efficient, and very pleasant. He knew what my freezer problem was immediately, and fixed it with expertise as he explained the process of what he was doing. It was a pleasure to have Riley fix the freezer. He is an asset to your company. ( Item was repaired 6/19/2025)
The technician was clean cut and friendly who knew his business and did a complete rebuild on my refrigerator
We called this company and they had somebody here the next day. He had the part needed and my dryer is working like a champ!! When an appliance breaks its good to have someone on hand that you can trust!! I give this company an honest 5 start review! They were prompt, professional and got the job done. He spread out blankets to protect my floor from scratches and cleaned up nicely after. Highly recommend!!
I needed my LG dryer repaired… Ricky came to my home repaired my dryer very promptly to my complete satisfaction!!! Ricky was extremely professional, extremely knowledgeable, very polite and kind and was a great guy all around!!!! Your company is fortunate to have Ricky working for you!!!!!! I will definitely be using your company for all of my appliance repairs!!!! Thank you so much Ricky!!!! Susan Murphey
I've counted on Appliance Works for years and they never let me down. From the office staff to the great technicians like Ricky who was here today to repair an ice maker they are courteous, friendly, prompt and efficient. I could not be more pleased!
Chris listened carefully to my description of the problem with my washer. He thoroughly checked all cycles and electronic systems. He slso answered all od my questions and made recommendations on anount of detergent to use. I felt comfortable withe quality of the machine and it's functionality when Chris completed the appointment.
Kitchen Aid refrigerator not making ice.
bosch dishwasher e15 error code
whirlpool washer constantly drainning
jenn air oven not responding touch screen
Electrolux dishwasher I50 error code
Refrigerator GE not cooling
GE dishwasher no power
ge dryer baffle replacement
ge refrigerator not dispensing ice or water
Samsung refrigerator not producing ice