Appliance Works is your local family owned and operated Norterra appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
We have trained and experienced technicians that live and work in Norterra and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on GOOGLE to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Norterra.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Our technicians have the tools, knowledge and expertise to provide quality service on GE monogram appliances. Appliance Works technicians have the experience and know how to work on GE’s signature monogram brand which is prominent in the Norterra community.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis.
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Riley worked diligently to install the cushioning in my front loader washing machine. Not an easy task.
Riley was awesome. His skill level off the charts, and it is matched only by his positive attitude. He is a credit to your company.
Riley was great! Arrived when he said he would, went straight to work on our Whirlpool dryer, found the problem quickly and fixed it at a fair price.
Professional and knowledgeable
Great service, Riley was friendly and knowledgeable
Great service! Christina quickly diagnosed problem with our dishwasher, had the part on her truck and replaced within an hour. Will definitely Appliance Works again.
Technician arrived on time. Riley was very friendly and gave excellent advice on repair of dryer.
Riley came out to give us a second opinion on a proposed $1200 refrigerator repair. He came out within 24 hours, communicated on the way, and was very professional. He found our problem to be a minor one, but guaranteed the minor repair. SUPER honest and ethical. We will definitely use Riley again.
Cristina was very knowledgeable and knew exactly what to do!
Thank you for the excellent service by Riley and Jarret at both our Phoenix and Prescott homes. Very knowledgeable and professional service techs who had our appliances up and running in no time!
Cristina and the staff at Appliance Works were great. We had one day service, and the followup also went well. Cristina is an amazing professional. She's very intelligent and personable. We're happy that we can rely on this company for any future needs.
Our dishwasher broke and it was easy to get a hold of them and get a human on the phone. Got a courtesy call 30 minutes ahead of the appointment. Javon did a great job with the repair! Quick diagnosis and thorough explanation in simple terms I could understand! Will use them again!
My Whirlpool fridge was not working as it should. The ice maker was not making ice and the freezer and fridge was not as cold as it should be. I called Appliance works AZ and spoke with Bobbie. She scheduled me for the following day. However, within ten minutes she called me back and said a tech would be out the same day! AMAZING! The tech called me and told me hed be arriving within 39 minutes, and he did! Riley was super friendly from the moment I opened my door. He let me explain the issues I was experiencing with the fridge and then went straight to work. He throughly looked over the fridge and found the issue. A small pinhole leak in a copper line from the compressor that had over time leaked out almost all of the Freon. He explained to my husband and I what he would need to do to repair it. He held a conversation with my husband the whole time, no awkward silence like with most repairmen. He told us everything he was doing, every step of the way. He even showed us the part he replaced. After replacing the part he tested the repair to ensure it was working. He cleaned up his area and plugged the fridge back in, and just like new, it was working! Riley is by far the most exceptional, professional, friendly repairmen weve ever met! We now have a friend in the business! We have already referred him to our family and friends. Thank you Riley for sharing your exceptional experience with us, and repairing my fridge.
This isnt the first time weve called on Appliance Works, and once again, they delivered. When our fridge stopped fridge-ing, Riley came out, quickly diagnosed the issue, and ordered the necessary parts right on the spot. The repair was completed just as he described and without any hassle. If any of our appliances act up in the future, Appliance Works will absolutely be our first call. Highly recommend.
Chris was extremely professional and helpful. When the original part was ordered and did not work, Chris took the initiative to diagnose and research the problem further. He, returned one week later and was able to successfully repair out Microwave. We are very appreciative of his efforts. We will definitely use him in the future as well, recommend him to others.
Samsung washer shaking during spin cycle
kitchenaid REFRIGERATOR leaking water from dispenser
Whirlpool washer door dragging.
Samsung refrigerator not cooling properly
whirlpool dryer makes loud screeching noise
Samsung washer UL error code.
kenmore dryer will not start.
whirlpool washer not completing cycles
whirlpool washer not draining
Samsung dryer noisy