Appliance Works is your local family owned and operated Phoenix appliance repair company.
Check out our Review page to see what others are saying about our service.
We encourage you to browse through our site and see what we have to offer and the services we provide. We perform refrigerator repair service, washer and dryer repair, oven repair, cooktop repair, dishwasher repair and microwave repair.
Our main shop and office is in Central Phoenix, located off of Cave Creek and Dunlap.
We have trained and experienced technicians that live and work in Phoenix and the surrounding area. This allows us to provide much faster appliance repair services (same day in some cases), and you will be working with a local Phoenix company, not a call center that dispatches third-party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us. We are a BBB A+ Accredited Business, and customer service is our top priority.
We are the experts for all your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works for the best in appliance repair in Phoenix.
All our technicians have undergone rigorous training along with in-house and factory training on a continuous basis. We are your one-stop appliance resource and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Knowledgeable, explained details of the problem and gave honest solution.
Thank you so very much to your service technician Ricky! He is very professional, courteous, kind, knowledgeable and thorough! We truly appreciate his stellar customer service! 🙂👍🏼
Steve was friendly, thorough and prompt as usual. Excellent service
Prompt, professional and knowledgeable.
Steve and the Appliance Works team were great to work with. Professional and on time with good communication. Steve was able to troubleshoot and identify a couple of possible problems. He returned after ordering all parts he thought it could be and started with the most obvious and lowest costing part, rather than just starting to replace things. It ended up being that first and cheapest part. Others were going to “replace the master board” at an outrageous cost and that was not even the problem. Steve was honest, professional, and most of all did not try to take advantage of the situation. I will only use Appliance Works going forward.
Easily booked a timely appt. Service Tech was knowledgeable cordial and professional. Quickly diagnosed problem. Prices reasonable. Would recommend this co to others!
Steve was very knowledgeable and was able to diagnosis the problem immediately with my washer. He was able to work up a reasonable quote for parts and labor and give me a realistic timeline for parts arrival and repair. The parts and repair was actually in a shorter time frame than stated. Steve was very polite and friendly and answered all my questions regarding repair and proper maintenance of my machine. I am very pleased with the work he performed and would call Appliance Works again for any appliance repair for my home. Steve...thank you very much for what you do!
Javon was very courteous and very quick at fixing my dishwasher!
The techs are so knowledgeable and friendly!
Javon was on time, very professional and explained the diagnosis and what was needed to correct the problem. He completed it efficiently and quickly and I was very impressed and pleased with the invoice. Highly recommended and will continue to use his services.
Javon was very professional and diligent in determining our issue. Then he was very clear and confident in the options we have to fix the issue.
Jovan is a very pleasant and professional service person. Very knowledgeable and explains everything in detail. Highly recommend him for another job.
Pleasant, courteous, and professional. A good representative for the company.
Prompt service, the technician arrived as schedule. He was patient and attentive as I described the problem and asked me several questions to better understand the situation. He explained what he was going to do and he explained how the charges would be calculated. He got to work prompt, let me watch what he was doing, and answered my question informatively and professionally. He was courteous, efficient and took care of the problem. I strongly recommend appliance works and Javon L.
My dryer started grinding and making very concerning noises. Called for service and was given a quick appointment. Javon was my technician- he called beforehand to let me know he was on the way, arrived promptly. Very polite young man, asked about the dryer issue and listened to what I said before listening to the dryer. He got to work right away and saw the problem, gave me an estimate and performed the repair. After putting it back together there was still a small noise so he took part of it apart and it wasn’t anything broken, just a dime stuck somewhere that wasn’t part of the original repair. . He fixed that, now it’s quiet and runs like new again. He tidied up and left the laundry room clean. I enjoyed chatting with him and learned a lot just by watching him take apart my dryer. Thanks Javon!
Javon was timely and friendly! He explained my options and recommendations very well which was helpful in making a decision. He seemed knowledgeable and professional. Thanks so much!
Matthew was friendly. He completed repairs quickly.
Javon communicated his arrival time and presented me with his card upon arrival. He was able to find the issue with my washing machine quickly. He explained what the issue was and answered any questions I had. Very satisfied with the service.
Service quote was accurate and most fairly priced, I called around a lot in advance. Javon was professional and handled the issue very quickly and quietly. Dryer is back up and running and would definitely recommend this company!
He was awesome. Very friendly and knowledgeable about his job.
Javon came out on a Friday to fix our dryer. He explained everything, was extremely professional and polite. The problem was more complex than he originally anticipated. He had to order the parts needed. He came back Saturday, made the repairs, and we essentially have a new dryer! Thank you, Javon!
Javon was wonderful getting my dryer fixed in no time!
An efficient gentleman that quickly fixed my washer and showed me the root cause of the problem! Well done!
Extremely Professional and kept a clean work environment. Friendly and answered all our concerns as well as addressing the problem.
Javon showed up on time and ready to go. He was able to diagnose and fix my microwave quickly and most important…honestly. He explained everything well without any pushy sales or unnecessary upselling.
Javon's service was excellent! He knows exactly what is needed and what to do, and he does it very well. Javon is a delight and very patient with dogs in the house, as well. I have several business cards from Appliance Works and will share them with our 45 neighbors in our patio home complex gladly. In addition, I would like to compliment the Customer Service staff...Bobbie...on friendly and prompt service and responses.
Frigidaire refrigerators icemaker is leaking.
KitchenAid not powering on
GE dishwasher not getting water
Samsung washer SUDS error
Maytag dryer
Ge dryer won't start
ge microwave no power
Whirlpool washer won't spin
lg washer grinding noise
Maytag washer broken door lock
Thermadore freezer not making ice
Samsung washer is leaking.
Ge washer not draining
whirlpool dryer burning smell
Maytag dishwasher not cleaning dishes.
ge refrigerators lights are flickering and not cooling
matt
samaung dishwasher tripping breaker
ge washer not working
Frigidaire washer loose door
thermadore ice dispenser is getting stuck.
maytag washer no cold water
lg dishwasher now cleaning dishes
lg dishwasher leaking
GE Appliances Cooktop Gas oven not staying lit and burners not igniting
Frigidaire microwave arching
Speed queen washer stopping in middle of wash and has a burning smell.
lg dryer squealing
thermadore oven, the bake and broil will not work.
thermadore refrigerator is leaking.
9605 N Cave Creek Rd
Phoenix, AZ 85020