Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Local Reviews
based on 4074 customer reviews
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Excellent Service
Lisa – Surprise, AZ 85379
Great customer service fast and friendly diagnosed the problem right away. Thank you Christina!!
Excellent service
Bruce – Peoria, AZ 85383
Christina was absolutely great. Very knowledgeable and excellent as a technician. Would recommend her for any repairs
Terrific Service!
Mitch – Prescott, AZ 86301
Our LG Fridge water dispenser would not shut off. We called Appliance Works and received a next day appointment. Jarrett arrived on time and diagnosed the problem. Parts were ordered and the repair was done quickly thereafter.
777
Michael – Prescott, AZ 86303
Great Service!
Judy – Peoria, AZ 85383
Professional and efficient! Would highly recommend!
Excellent service
Ianno – Sun City, AZ 85373
Excellent Service
Dana – Apache Junction, AZ 85119
Matthew was great. He was able to fix my fridge/ freezer the same day. He even answered the 10,001 questions my son asked!
Great service!
Jim – Prescott, AZ 86305
Excellent service
Sally – Apache Junction, AZ 85119
Our 2nd experience with Matthew & he is a great representative for Appliance Works! Explains what’s wrong, provides costs & options. Professional! We appreciate Matthew & the great service provided by Appliance Works👍👍
Great Job Christina
Iris – Buckeye, AZ 85396
Christina was here for her second to install a new pump for the dishwasher. She is efficient, polite, on time and keeps everything clean. Christina is definitely no ordinary Joe. She is great, we love her.
Friendly, honest, and trustworthy
Jeff – Scottsdale, AZ 85266
Honest and above board with diagnostics and my options
Jerris Corona – Gilbert, AZ 85234
Matthew was the best! Great communication, carefully diagnosed the problem, and got us fixed up in record time. Excellent service and I would absolutely recommend this company and Matthew specifically.
Matthew is a pro!!!
Jerris – Gilbert, AZ 85234
What a great experience! Matthew was so thorough in diagnosing and treating the many things ailing my fridge and dishwasher. He kept me in the loop along the way and taught me a thing or two! Great guy, great service. Super honest and knowledgeable. Thank you!
Great service
Ron – Prescott, AZ 86305
Excellent service
Thomas – Surprise, AZ 85387
Appliance Works was great. We scheduled an appointment with them and they texted us when they were on the way. Cristina did our repairs, she was professional, efficient and very friendly. Would use them again.
He was great
Cheri – Prescott, AZ 86303
He was great!! He called in advance, showed up on time, was knowledgeable about the process, and cleaned up after he was finished! He was also polite and respectful. I will definitely use you again and would be pleased to have Jarret as the tech. He was awesome!!
Professional Service
Joyce – Scottsdale, AZ 85260
The Service Privider, Riley, listened to my problem with my refrigerator and fixed the issue. He shared several suggestions for the future. I will call this company again and will ask for Riley.
Timely professional service!
Roger – Prescott, AZ 86301
Jarret was very professional and provided excellent timely service. I highly recommend Jarret and Appliance Works.
Excellent service
Jamie – Peoria, AZ 85383
Thank for being so professional and great work.
andrew moore – Prescott Valley, AZ 86314
Jarrett was great, nice and friendly. He did his diligence and really thoroughly inspected the issue I was having. Solved the problem and made certain everything was good before he left.
Very professional service. Would 100% recommend.
Great service.
Mike – Phoenix, AZ 85050
Thanks Riley. Pleasure working with you. Experienced, friendly, and knows many tricks of the trade. Didn’t mind me watching so I could understand the problem. Got next day service and was on time.
Excellent service
Joseph – Tempe, AZ 85284
Good guy
Eileen Wells – Phoenix, AZ 85016
Jovan was very professional, knowledgeable, and courteous. He went the extra mile by driving to the delivery warehouse to pick up my dishwasher parts rather than delaying the appointment at my house. He also went the extra mile to clean out and shine the inside completely. I will be calling in future for other appliances!
elisabeth ferris – Phoenix, AZ 85013
Steve was courteous and helpful, and diagnosed the problem right away. He also took the time to explain things to me so I could understand the issue. He looked up what I would need to make sure I didn't spend money on unnecessary parts. Very grateful!
James Meyers – Phoenix, AZ 85050
Riley was on-time and quickly determined the problem and the needed repair. He was great!
Gwenellen Marie – Phoenix, AZ 85050
Riley was knowledgeable, efficient, and very pleasant.
He knew what my freezer problem was immediately,
and fixed it with expertise as he explained the process of what he was doing.
It was a pleasure to have Riley fix the freezer.
He is an asset to your company.
( Item was repaired 6/19/2025)
Charles Cohen – Phoenix, AZ 85028
Javon was on time, courteous, friendly, professional. Diagnosed the issue quickly, had the part, effected the repair, charged a fair price. The service call was less than a half hour and a success.
paul kolble – Scottsdale, AZ 85254
Great job Javon, and good to see you again. Thanks!
Samantha Lupo – Mesa, AZ 85205
Matthew was a fantastic technician who repaired my washing machine quickly.
Linda Moore – Maricopa, AZ 85139
Very pleasant, efficient, and knowledgeable. Took the time to explain everything to me. I will definitely be calling again for any appliance repairs I need. Thank you!
becky holt – Glendale, AZ 85302
We called this company and they had somebody here the next day. He had the part needed and my dryer is working like a champ!! When an appliance breaks its good to have someone on hand that you can trust!! I give this company an honest 5 start review! They were prompt, professional and got the job done. He spread out blankets to protect my floor from scratches and cleaned up nicely after. Highly recommend!!
Justin Dodge – Prescott Valley, AZ 86314
We called appliance works because the heating element went out in our dryer on a Sunday ( of course) they came highly recommended from a reliable source. Jarret was the tech that came out and he kept in touch with us before, during and after the service call. Very professional, clean install. Laid out blankets to protect our floor and was well organized. Got it done fast. Prices were very reasonable too. I would have normally installed it myself but for the price quoted I said why not?? These guys are new in town and I know they will do well with the way they do business. Couldnt recommend them enough.
Cristina C.
GE refrigerator leaking water & top section not cooling.
Near W Alice Ave,
Peoria,
AZ 85345
Duane R.
HOTPOINT WASHER DANCING AROUND THE ROOM.
Near N Morrison Ave,
Casa Grande,
AZ 85122
Matthew T.
lg refrigerator no ice
Near E 20th Ave,
Apache Junction,
AZ 85119
Cristina C.
Whirlpool refrigerator not cooling.
Near N 146th Ln,
Surprise,
AZ 85379
Cristina C.
GE refrigerator not making ice.
Near W Maplewood Dr,
Sun City West,
AZ 85375
Javon L.
bosch dishwasher humming
Near E Cibola Rd,
Scottsdale,
AZ 85259
Jarret H.
Samsung microwave not heating
Near Annolen Pl,
Prescott,
AZ 86301
Duane R.
WHIRPOOL REFRIGERATOR NOT COOLING
Near W Kona Dr,
Casa Grande,
AZ 85122
Matthew T.
lg refrigerator too warm in freezer
Near 2nd St,
Mesa,
AZ 85206
Cristina C.
Whirlpool refrigerator not cooling properly.
Near W Jessie Ln,
Sun City,
AZ 85373
Matthew T.
ge dishwasher not draining
Near E Galveston St,
Gilbert,
AZ 85295
Jorge F.
Washer, GE socks missing
Near E Lippizan Trail,
Scottsdale,
AZ 85258
Jarret H.
Wolf range not heating
Near N Rd 1 W,
Chino Valley,
AZ 86323
Cristina C.
Samsung washer not draining.
Near W Oyer Ln,
Peoria,
AZ 85383
Jarret H.
lg refrigerator dispenser not working properly
Near Dells Canyon Dr,
Prescott,
AZ 86301
Jarret H.
Kenmore not making ice
Near N Virginia St,
Prescott,
AZ 86301
Jarret H.
Frigidaire Ref not cooling
Near S Mt Vernon Ave,
Prescott,
AZ 86303
Duane R.
AMANA REFRIGERATOR NOT MAKING ICE CONSISTENTLY
Near N Bandura Dr,
Casa Grande,
AZ 85122
Jarret H.
Frigidaire freezer not working
Near W Pemberton Dr,
Prescott,
AZ 86305
Cristina C.
Kitchen Aid refrigerator not making ice.
Near N 105th Dr,
Peoria,
AZ 85383
Javon L.
bosch dishwasher e15 error code
Near E San Miguel Ave,
Phoenix,
AZ 85012
Cristina C.
Whirlpool washer keeps draining.
Near W Dos Rios Dr,
Sun City,
AZ 85373
Matthew T.
Kenmore microwave noisy
Near N Mulligan Dr,
Maricopa,
AZ 85138
Duane R.
SAMSUNG REFRIGERATOR NOT COOLING AFTER SAMSUNG WARRANTY COMPRESSOR REPLACMENT. ICE MAKER FAILED AS WELL.
Near W Sandhill Rd,
Maricopa,
AZ 85139
Cristina C.
Kenmore refrigerator not cooling.
Near W Eveningside Dr,
Sun City West,
AZ 85375
Cristina C.
Kenmore microwave not turning on.
Near W Talisman Rd,
Sun City,
AZ 85351
Javon L.
whirlpool washer constantly drainning
Near E Linger Ln,
Phoenix,
AZ 85020
Duane R.
GE DISHWASHER SPRAY ARM CAME OFF.
Near W Barcelona Dr,
Maricopa,
AZ 85138
Matthew T.
Samsung oven burner switch replacement
Near Askew Dr,
Maricopa,
AZ 85138
Jorge F.
Washer GE, not draining.
Near East Vía de Sereno,
Scottsdale,
AZ 85258
Matthew T.
ge upright freezer not cooling
Near W Chambers Dr,
Maricopa,
AZ 85138
Chris D.
jenn air oven not responding touch screen
Near N Cave Creek Rd,
Phoenix,
AZ 85020
Cristina C.
Electrolux dishwasher I50 error code
Near W Olive Ave,
Peoria,
AZ 85345
Cristina C.
Whirlpool washer agitator & tub is off balance.
Near W Kings Dr,
Surprise,
AZ 85374
Javon L.
ge Refrigerator leaking
Near E St John Rd,
Scottsdale,
AZ 85254
Jarret H.
LG refrigerator not cooling
Near Diamondback Dr,
Prescott Valley,
AZ 86327
Jarret H.
Kenmore dryer not working
Near Spouse Ct,
Prescott Valley,
AZ 86314
Ricky P.
Frigidaire refrigerator no cool
Near N Sun Valley Dr,
Sun City,
AZ 85351
Matthew T.
roper refrigerator defrost bi-metal bad
Near E 25th Ave,
Apache Junction,
AZ 85119
Jorge F.
Refrigerator GE not cooling
Near E Vista Dr,
Phoenix,
AZ 85022
Matthew T.
ge laundry center gearcase leaking oil
Near S Goldfield Rd,
Apache Junction,
AZ 85119
Ricky P.
GE dishwasher no power
Near Phoenix,
AZ
Cristina C.
Kitchen Aid dishwasher not draining properly.
Near W Siesta Ln,
Buckeye,
AZ 85396
Jarret H.
LG refrigerator not cooling
Near S Foothill Dr,
Dewey-Humboldt,
AZ 86327
Javon L.
ge dryer baffle replacement
Near E Minnezona Ave,
Phoenix,
AZ 85018
Matthew T.
ge dishwasher not draining
Near E Idaho Ave,
Mesa,
AZ 85209
Cristina C.
Whirlpool dishwasher leaking water.
Near N 261st Dr,
Buckeye,
AZ 85396
Cristina C.
Whirlpool dishwasher leaking water.
Near W Siesta Ln,
Buckeye,
AZ 85396
Riley T.
whirlpool refrigerator not producing ice
Near E Gloria Ln,
Scottsdale,
AZ 85266
Matthew T.
ge freezer leaking
Near E Decatur St,
Mesa,
AZ 85205
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