Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Cristina is awesome! She smart, professional, honest and friendly! Inlove this company too. great customer service too. 5 star! Thanks!!!
Very courteous and professional. Fast!
Javon did a great job repairing our dishwasher. Quickly diagnosed and repaired the issue and was very thorough in his explanation of what was off. Highly recommend!
Reset my ice maker (didn’t know you could do that) and corrected the temperature of my freezer. Over and above my expectations.
My Whirlpool fridge had a pin-hole leak in a copper line that over time leaked out almost all of its Freon, which made the fridge warmer than it should be and prevented the ice maker from working. I called Appliance Works and spoke with Bobbi who scheduled a repair for the following day. She called back within ten minutes and said the tech could be out the same day! AMAZING! The tech called me and said he’d be at my house within 30 minutes, and he was. Riley was super friendly from the moment I opened my front door. He throughly looked over my fridge and found the issue and explained to my husband and I what he would be doing to repair it. My husband and him talked the whole time, no awkward silence like when most repairmen show up to do a job. He explained everything he was doing every step of the way. And even showed us the bad part he replaced. He tested the repair and showed us that it was now working. He cleaned up his area and plugged the fridge back in. He was honest, very friendly and very knowledgeable. We now have a friend in the business! We have already recommended him to our friends and family. We are forever grateful to Riley and his expertise.
Javon was outstanding! He was courteous and professional explained and showed me the problem and the fix. After he installed the new suspensions he showed me the most efficient cycle to run to have the suspensions last longer 🙂 He kept the area tidy and took care of the old parts. Really great service!
Riley was absolutely fantastic! He arrived on time, was incredibly professional, and quickly diagnosed and fixed the issue with my washer. He explained everything clearly and made sure the machine was working perfectly before he left. It’s been running like new ever since! I couldn’t be more pleased with the service. Riley went above and beyond — courteous, efficient, and truly skilled at what he does. Highly recommend him to anyone needing appliance repairs!
the service person knew exactly what was wrong with our washer in 5 minutes of being at our home.
Did a great job, thank you!
Tech and customer service were great. I will use this company in the future if needed.
Riley was friendly, knowledgeable, worked quickly and called before he came over.
Duane is very knowledgeable and does an excellent job.
Jarret arrived in a timely manner. He is both friendly, knowledgeable, and professional. The problem was fixed quickly and without fuss. I will definitely keep using Appliance Works again when needed. 💯
Quite pleased with Jarret. I wouldn't hesitate to call if I need service again.
Jarret quickly found the problem with our icemaker and solved it. Give him A plus for
Knowledge. Also good personality.
Javon is an excellent service technician. He does his job well and teaches me how to do it myself next time. This is my second experience with this company and I highly recommend!!
Saturday scheduling is a nice perk!
Excellent service! Matthew was knowledgeable, efficient, and honest. Took the time to assess both washer and dryer thoroughly, explained everything clearly, and offered sound advice. I appreciated his integrity in recommending a plan of action. Highly recommend!
On time, friendly, knowledgeable, got the dryer fixed. Will call again when needed.
Chris was extremely professional and helpful. When the original part was ordered and did not work, Chris took the initiative to diagnose and research the problem further. He, returned one week later and was able to successfully repair out Microwave. We are very appreciative of his efforts. We will definitely use him in the future as well, recommend him to others.
Riley was very professional.
He diagnosed the problem why the refrigerator was not cooling. The part was ordered, which came quickly. Riley returned and installed the part. Great customer service! I highly recommend Riley, and using Appliance Works !
Ive used Appliance Works over the years but never left a review. I would recommend them for a wide range of appliances. Theyve always provided excellent service and professional representatives. On time, within range of all estimates and great explanation of services and parts needed.
Javon arrived right on time, checked the clothes dryer, diagnosed it, fine-tuned it, discussed alternatives and gave us an informed and sensible recommendation. We recommend him and will ask him to help us next time we need to service an appliance.
Whirlpool refrigerator not cooling.
GE WASHER LEAKING
GE refrigerator dispenser paddle not activating dispenser.
maytag dryer no heat
GE dishwasher not heating.
Samsung refrigerator not cooling properly.
AMANA DR6ER NO HEAT
ge monogram refrigerator leaking water
lg washer making noise
ge microwave not heating
whirlpool range no heat
Samsung dryer noise
kitchenaid microwave turntable not turning
ge dishwasher not working
dishwasher no water
Kenmore washer not completing cycles
Whirlpool refrigerator not making ice.
whirlpool refrigerator not cooling properly
GE refrigerator not cooling in fresh food section.
decor freezer not making ice
WHIRLPOOL REFRIGERATOR NOT MAKING ICE
GE REFRIGERATOR FRESH FOOD SECTION WARM
GE DISHWASHER NOT DRAINING
Electrolux washer leaking
GE Monogram refrigerator is not cooling.
Samsung dryer not heating
samsung washer ur error code
samsung dryer squeals
Electrolux washer door lock broken
ge refrigerator leaking water
ge dishwasher not working
GE monogram built-in fridge not cooling properly
kenmore washer not draining
Samsung dishwasher not working
samsung dryer rattling noises
decor oven not working
WHIRLPOOL WASHER DANCING AROUND LIKE MICHAEL JACKSON WHEN SPINNING
GE BUILT-IN MICROWAVE NOT RUNNING
GE FRONT LOAD WASHER NOT DRAINING
LG dishwasher display not functioning properly.
ge refrigerator filter replacement
Whirlpool washer leaking water/oil.
GE washer no drying dishes.
LG dishwasher not heating properly.
whirlpool refrigerator condenser coils cleaning
kitchenaid REFRIGERATOR not producing ice
Frigidaire dishwasher leaking water.
lg washer not draining
whirlpool dishwasher leaking
Whirlpool dishwasher top rack not sliding back in place.