Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Local Reviews
based on 3815 customer reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Excellent service!
Tammy – Surprise, AZ 85387
Very good service I would recommend them for sure!
Great service
Mason – Glendale, AZ 85310
Showed up as promised
Figured out a solution to the problem
Cleaned up the freezers
Cleaned up his mess
Reasonable cost
I will use this company and tech again
Javon L
Big Jim – Phoenix, AZ 85022
Pleasant, courteous, and professional. A good representative for the company.
Above and beyond stellar service
Vonda – El Mirage, AZ 85335
I was greeted with a smile and genuine tone ready to eagerly repair my refrigerator. Cristina was extremely thorough and communicated the issue clearly. She was very empathetic to my situation and immediately made a call to proceed on in the next steps of having my refrigerator repaired. She was by far one of the most experienced repair technicians I have ever encountered. She is an amazing asset to your company. Thank you Cristina for your amazing customer service and deserve to be recognized at the highest level within your company.
Fantastic, once again!
Tabatha – Mesa, AZ 85209
This is the second time I’ve used AW, and I won’t go anywhere else now. Super responsive, and super honest. Suspected we needed a certain part, but when I came down to it the issue was elsewhere in the fridge…so no part needed after all! Just charged the call-out fee, not the part – so happy with this company! Javon was so polite and professional…we’re lucky on who we invite into our home but these guys are welcome for the next thing that goes wrong!
Perfect, Excellent Service!!
Steve – Casa Grande, AZ 85122
Duane was very informative, providing us with several options and possible issues that could occur on our old washing machine. He repaired our dryer which is running perfectly. Duane was prompt, professional and we highly recommend his work. Great job!
Leaky clothes washer!
Joseph – Phoenix, AZ 85028
Prompt service, the technician arrived as schedule. He was patient and attentive as I described the problem and asked me several questions to better understand the situation. He explained what he was going to do and he explained how the charges would be calculated. He got to work prompt, let me watch what he was doing, and answered my question informatively and professionally. He was courteous, efficient and took care of the problem. I strongly recommend appliance works and Javon L.
Excellent service
Karen – Scottsdale, AZ 85254
The young man who came to fix my JennAir cook top was friendly, personable and knew what he was doing! I’m so impressed with Javon and when I use your company again, I will be asking for him personally. Thank you!
Great Service
Kim – Scottsdale, AZ 85254
My go- to appliance repair company
Ann – Phoenix, AZ 85028
My dryer started grinding and making very concerning noises. Called for service and was given a quick appointment. Javon was my technician- he called beforehand to let me know he was on the way, arrived promptly. Very polite young man, asked about the dryer issue and listened to what I said before listening to the dryer. He got to work right away and saw the problem, gave me an estimate and performed the repair. After putting it back together there was still a small noise so he took part of it apart and it wasn’t anything broken, just a dime stuck somewhere that wasn’t part of the original repair. . He fixed that, now it’s quiet and runs like new again. He tidied up and left the laundry room clean. I enjoyed chatting with him and learned a lot just by watching him take apart my dryer. Thanks Javon!
Marvin Denson – Cave Creek, AZ 85331
Our repair guy Steve was great , he had to make a trip back with parts but we were kept informed and updated all the way through the process. The end result was our microwave was repaired and there were no surprise charges. Very happy with everything from scheduling through completion.
Cynthia Rideout – Sun City, AZ 85373
Of all the companies I have dealt with over my 30 years of living in the general Phoenix area, Appliance Works has NEVER provided me with a bad experience. They are dependable, accurate, timely, courteous. I could go on and on. Cristina represents them well!
Response from Appliance Works:
Thank you for your kind words, Cynthia! We appreciate your loyalty and trust in our services. We're always striving to provide the best possible experience for our customers, and we're glad to hear that we've met your expectations!
Lauren Lichtenberger – Phoenix, AZ 85028
Javon was awesome and helpful! Very knowledgeable and explained my options to help with decision making.
Wonderful Service
Lauren – Phoenix, AZ 85028
Javon was timely and friendly! He explained my options and recommendations very well which was helpful in making a decision. He seemed knowledgeable and professional. Thanks so much!
Excellent service!
Sherry – Phoenix, AZ 85054
Patricia Weaver – Casa Grande, AZ 85194
Customer Service and Dwayne, the Technician, were fantastic. The part we needed was ordered and installed efficiently! A big plus was that our Koda really enjoyed Dwayne's company 🙂
Joseph Jones – Phoenix, AZ 85016
Matthew was friendly. Completed repairs quickly.
Fast & efficient
Joseph – Phoenix, AZ 85016
Matthew was friendly. He completed repairs quickly.
Zandria Hiserodt – Surprise, AZ 85378
Amazing woman knows what shes doing. I highly recommend
Excellent service
Zandria – Surprise, AZ 85378
Amazing woman, so nice, and knew what she was doing
Excellent All Around
Crystal – Casa Grande, AZ 85194
I literally have nothing bad to say. Amazing service from scheduling to paying. Kind, knowledgeable, great advice, and problem 100% solved.
Crystal Archibald – Casa Grande, AZ 85194
Fantastic experience. Problem solved really fast and we learned some great products to use. Super friendly, and knowledgeable. Highly recommend!
Excellent service
Marissa – Peoria, AZ 85345
My experience with your company has always been Pleasant, even when my appliance go awry. Christina was knowledgeable and quickly diagnosed our issue. She was informative about what went wrong, and how to properly maintenance our washer and dryer for the future. I can’t express my gratitude for how quickly i was able to get an appointment and repair.
Thank you, thank you, thank you.
Bob Strazer – Sun City West, AZ 85375
Christina worked diligently to assess the problem, get the required parts, and install them. Communication was excellent and the repairs were made on schedule.
Wendy S – Phoenix, AZ 85032
Great, friendly service. Edwin was thorough and actually corrected what the previous technician didnt find which ended up saving me money.
Response from Appliance Works:
Wendy, thank you so much for giving us a chance to come out and prove ourselves. Sometimes we make mistakes, but we stand by our commitment to getting it right. We're very happy that Edwin was able to get you up and running again, and if you do need help again, we hope you'll call us.
Excellent Service
Bill – Anthem, AZ 85086
Great Service!
Mary – Phoenix, AZ 85016
Javon communicated his arrival time and presented me with his card upon arrival. He was able to find the issue with my washing machine quickly. He explained what the issue was and answered any questions I had. Very satisfied with the service.
Jenny Bolt – Surprise, AZ 85387
Christina was great to work with, timely, professional and very friendly.
Aaron Bell – Casa Grande, AZ 85122
Appliance works was amazing!!!Duane was on time polite and very proficent.got our washer up and going in no time.he is an amazing tech and will use them for any appliance issue.5 star outfit for sure!!!!
Lori Pastiak – Glendale, AZ 85310
Very Happy! When you have an appliance break, the last thing you want to hear is that you have to wait over a week to get someone to come out. Appliance Works got me scheduled for the next day. Chris arrived on the early side of my window which was great and fixed the issue in under an hour. Highly recommend! Chris was so helpful with all my questions as well.
Response from Appliance Works:
I'm so happy we were able to get out so quickly! We agree Chris is a great technician and we love to hear positive experiences from our customers. While we hope nothing breaks, if you need us, we do hope you'll call us again!
Great service
Stacey – Scottsdale, AZ 85254
Excellent Service
William – Peoria, AZ 85383
Cristina C was awesome. Professional, knowledgeable, and personable . I recommend Cristina for appliance repair.
Ricky P.
whirlpool refrigerator no ice
Near W Alta Vista Rd,
Phoenix,
AZ 85339
Cristina C.
Maytag washer 3E error code.
Near N Circle Cliffs Dr,
Surprise,
AZ 85387
Javon L.
cafe dishwasher not draining
Near N 47th Pl,
Phoenix,
AZ 85018
Duane R.
WHIRLPOOL FRIDGE MQKING NOISE.
Near N Mesilla Ct,
Casa Grande,
AZ 85194
Daniel S.
electrolux is little nosie
Near E Desert Spoon Dr,
Queen Creek,
AZ 85142
Duane R.
FRIGIDAIRE REFRIGERATOR NOT STAYING COLD
Near S Durango Rd,
Arizona City,
AZ 85123
Ricky P.
Kitchenaid refrigerator loud noise
Near W Arlington Rd,
Buckeye,
AZ 85326
Cristina C.
Maytag washer not spinning.
Near Grand Ave,
El Mirage,
AZ 85335
Matthew T.
ge dishwasher soap dispenser not working
Near S Desert Marigold Dr,
Gold Canyon,
AZ 85118
Cristina C.
LG washer filling at random times.
Near W Ballad Dr,
Sun City West,
AZ 85375
Steve M.
whirlpool dishwasher not spraying water.
Near N 50th Dr,
New River,
AZ 85087
Duane R.
HIGH POINT MICROWAVE KEEPS BLOWING FUSE
Near N Verbena Henness Rd,
Casa Grande,
AZ 85122
Javon L.
amana dryer won't start
Near E Solano Dr,
Phoenix,
AZ 85016
Chris D.
lg refrigerator no ice
Near N 59th Ave,
Glendale,
AZ 85310
Cristina C.
GE washer not spinning.
Near W Prickly Pear Trail,
Surprise,
AZ 85387
Duane R.
GE DISHWASHER NOT RESPONDING
Near N Lehmberg Ave,
Casa Grande,
AZ 85122
Duane R.
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE
Near E 9th St,
Casa Grande,
AZ 85122
Ricky P.
LG refrigerator no ice
Near W Forest Grove Ave,
Phoenix,
AZ 85043
Cristina C.
Kenmore washer not spinning.
Near N 130th Glen,
Peoria,
AZ 85383
Duane R.
GE WASHER NOT DRAINING
Near N Thornton Rd,
Casa Grande,
AZ 85122
Javon L.
lg washer leaking
Near E Calavar Rd,
Phoenix,
AZ 85022
Cristina C.
Kitchen Aid microwave not heating.
Near W Montgomery Rd,
Peoria,
AZ 85383
Ricky P.
Kenmore dishwasher not cleaning
Near W Yavapai St,
Buckeye,
AZ 85326
Duane R.
LG WASHER NOT DRAINING
Near W Louis Johnson Dr,
Maricopa,
AZ 85138
Chris D.
lg range left front burner not heating
Near W Wescott Dr,
Phoenix,
AZ 85027
Cristina C.
Maytag refrigerator not cooling.
Near W Mauna Loa Ln,
El Mirage,
AZ 85335
Cristina C.
Electrolux washer not finishing a cycle.
Near N Lakeview Rd,
Peoria,
AZ 85382
Cristina C.
Maytag refrigerator not making ice.
Near 92nd Ave,
Peoria,
AZ 85383
Javon L.
kitchenaid leaking water
Near E Lomita Ave,
Mesa,
AZ 85209
Cristina C.
Frigidaire refrigerator not making ice.
Near N 129th Ave,
Surprise,
AZ 85387
Duane R.
WHIRLPOOL WASHER DRAINING NON STOP
Near E Rosario Mission Dr,
Casa Grande,
AZ 85194
Duane R.
WHIRLPOOL MINI WASHER NOT SPINNING CORRECTLY
Near N Verbena Henness Rd,
Casa Grande,
AZ 85122
Cristina C.
GE dishwasher part fell off.
Near W Katharine Way,
Peoria,
AZ 85383
Steve M.
LG front load washer is leaking.
Near N 66th Ave,
Phoenix,
AZ 85083
Javon L.
Electrolux dryer making noise
Near E Buckeye Rd,
Phoenix,
AZ 85034
Duane R.
GE WASHER NOT RESPONDING, JUST SHUTS OFF
Near W Inca Dr,
Coolidge,
AZ 85128
Duane R.
MAYTAG WASHER STOPPING MID CYCLE
Near W Central Ave,
Coolidge,
AZ 85128
Javon L.
e11 error code Electrolux washer
Near E Arizona Biltmore Cir,
Phoenix,
AZ 85016
Javon L.
ge dishwasher will not start
Near E Arizona Biltmore Cir,
Phoenix,
AZ 85016
Duane R.
GE WASHER MAKING NOISES
Near W Limestone Mountain Dr,
Casa Grande,
AZ 85194
Javon L.
whirlpool washer banging noise
Near E Arizona Biltmore Cir,
Phoenix,
AZ 85016
Duane R.
KENMORE DRYER SQUEALING LOUDLY
Near Hawthorne Dr,
Casa Grande,
AZ 85122
Javon L.
samsung washer nf error code
Near E Arizona Biltmore Cir,
Phoenix,
AZ 85016
Chris D.
whirlpool washer leaking
Near Snead Cir N,
Sun City,
AZ 85351
Steve M.
whirlpool dryer will not shut off.
Near N 51st Glen,
Phoenix,
AZ 85083
Javon L.
whirlpool pool washer banging nois3
Near E Thunderbird Rd,
Phoenix,
AZ 85032
Duane R.
WHIRLPOOL DRYER NO HEAT
Near E Fontana Dr,
Casa Grande,
AZ 85122
Javon L.
lg washer leaking
Near E Thunderbird Rd,
Phoenix,
AZ 85032
Javon L.
lg washer leaking
Near N 22nd Pl,
Phoenix,
AZ 85028
Duane R.
FRIGIDAIRE REFRIGERATOR NO ICE AND CONSTANTLY RUNNING
Near E 9th St,
Casa Grande,
AZ 85122
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