Here at Appliance Works, we’re proud of the work we do. We know that there are many appliance repair services out there, but not all of them are so willing to put links to the major review sites right on their site. We’re more than happy to let you know what others are saying about our fridge repair, washer repair, stove repair, and appliance repair across the board. Click on the links below to find out why we’re one of the most trusted business and home appliance repair companies serving the Phoenix Valley. Then call us at (602) 800 7468 to set up an appointment!
Local Reviews
based on 3879 customer reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Cristina is AMAZING!!
April – Sun City, AZ 85373
Our family loves Cristina C. This is the 2nd time she has been to our house (both visits were for different appliances) She has a great attitude and personality. She is very personable and explains the problem in terms we understand without making us feel like an idiot. There is a comfort having a woman come to do the repairs when my husband isn't home. There is nothing worse than having a repair person come to your house and they give you creepy vibes. Cristina is our girl and although I hope to not have to call, if I do, I find peace in knowing you hire people like Cristina.
Great service provider.
John – Phoenix, AZ 85044
Great service company. I will use them again without hesitation.
Outstanding Service
Beckie – Maricopa, AZ 85138
The service that Duane provided was absolutely outstanding!! Friendly, courteous, and PROMPT!! My husband and I live well off the beaten path and he was never late – not once! He fixed my washing machine and even played fetch with my dog while waiting for me to finish a work call!!! That's what I call service!!!! I would recommend Duane and Appliance Works to anyone needing their assistance. Thank you again, Duane, for all your help with my washer!!!
Excellent service!
Chad – Casa Grande, AZ 85194
Duane did a great job repairing our GE washing machine. He showed up promptly to diagnose it, ordered parts, and showed up as promised to repair it for the price quoted. Very happy with the service.
Cristina did a great job!
Randy – Peoria, AZ 85383
Excellent service!
Scott – Coolidge, AZ 85128
Duane is a very nice guy! Informative, very knowledgeable, and easy to talk to. He will definitely be our first call for future appliance needs!!
Dependable & Quality Service
Nicole – Peoria, AZ 85382
Excellent service
Mark – Peoria, AZ 85383
Refreshingly competent and resourceful is how I would rate this outstanding technician, Christina.
Joan Mayahi – Mesa, AZ 85201
Very nice, professional, he tries his best to help with our fridge problem appreciate his time and effort . Thank You
Bryan Presley – Peoria, AZ 85383
My experience with Appliance Works was excellent
Excellent service
Bryan – Peoria, AZ 85383
Wow Cristina knows her stuff and is very professional and friendly! She diagnosed and repaired our dryer very quickly and efficiently! I highly recommend Cristina and Appliance Works!
Luanne Lewis – Casa Grande, AZ 85122
Duane was awesome. Came out for my washer. Turns out it wasn't working due to an error I made. A lot of companies would have replaced something that didn't need replacing. He went through everything with me and gave me some tips on using. I'm definitely keeping his card for when another appliance needs work. Lydia in the office was so sweet too when I called. I understand now why this company has a 5 star rating!!!
Quick Response and Excellent Service!
Vivian – Youngtown, AZ 85363
Responded quickly and diagnosed the problem. Gave me a temporary solution to get my freezer/refrigerator to work until the replacement part could be installed. Replacement part installed within days. Great communication through process.
Knowledgeable and great service
Lynn – Phoenix, AZ 85018
Jorge was professional and knowledgeable. Part is on order for dishwasher. Will wait for that and his return. Happy same technican will return.
Robert Jacobs – Peoria, AZ 85383
Cristina was the most courteous and friendly technician that has ever come out for an appliance repair. She is very knowledgeable and diagnosed the problem in minutes.
This is my first experience with Appliance Works, and will use them exclusively in the future.
Sincerely,
Bob Jacobs
Lee Barnett – Scottsdale, AZ 85254
Once again Appliance Works turned up on time, were customer centric and did a great job. They kept me informed throughout. Steve was a star
Scott Justice – Surprise, AZ 85379
Cristina was great. She called me when she was on her way, was friendly, knowledgeable, and got the job done in a timely manner. Both my washing machine and dryer are both working again like they used to.
Laura Nalepa – Maricopa, AZ 85139
Duane was professional and polite. Very willing to listen to my questions and answer them. Would definitely use this service again if needed.
Excellent service!
Ibiza – Phoenix, AZ 85008
My tech today was Javon, he was very professional, very knowledgeable, and very patient. He answered all my questions and fixed my dryer!
Beyond Excellent Service!
Patricia – Maricopa, AZ 85139
Duane was wonderful. He had to order parts and come back. Knowing how badly I needed the washer fixed (6 kids in my house), he came back at 7 am as soon as he had the part to get it fixed! He was timely, he was efficient, and he did not leave any mess behind at all!! I highly recommend him for your appliance repairs! If I could give him more than 5 stars, I absolutely would!
Ramona Beneventi – Phoenix, AZ 85043
Ricky was professional, explaining the issue, and what was needed. Ordered the parts and returned to perform the repair. He had the cooktop functional within 15- 20 minutes. Showed us that it was working. Start to finish, he was everything you want and need in a service repair tech.
Impressive service!
Terry – Surprise, AZ 85387
Wow! Within almost 2 minutes of Cristina looking at our refrigerator, she was explaining to us what was wrong — what the issue was . . . we hadn't even gotten out of the kitchen! She was extremely knowledgeable! She was familiar with all of the operating parts of our refrigerator and told us what she suspected was causing our problem and that she could fix it – AND SHE DID! Cristina was polite, courteous and friendly but, more importantly, she was trained to recognize what was giving us water problems, and she knew how to correct it on the spot. We were over-the-top impressed, satisfied and THANKFUL!!!
Diane Matthews – Phoenix, AZ 85022
Javon was very pleasant. He diagnosed the problem quickly and resolved the issue I was having with my washer.
Great
Mark – Surprise, AZ 85374
Great service
Ben – Phoenix, AZ 85032
Excellent Service!
Caitlin – Peoria, AZ 85383
We contacted Appliance Works about an issue with our dryer. They were able to come out next day! Cristina showed up on time and was very professional, explaining everything along the way. I definitely recommend Appliance Works and will be using them for any future appliance issues.
Excellent experience
Ned – Phoenix, AZ 85085
I had a cooling issue with my main refrigerator and I called first thing in the morning. The technician was out within the hour and thoroughly diagnosed the problem. Overall, he was polite, professional and personable and I would not hesitate to call Appliance Works again. Highly recommend.
Excellent Service!
Yvonne – Phoenix, AZ 85020
Javon was friendly and professional. He explained what the issue was with my microwave and corrected the problem in a quick and efficient time frame.
Would highly recommend
Scott – Surprise, AZ 85379
Cristina was great! Gave me a call when she was on the way. She way very friendly, knowledgeable, and got the job done quick.
Mara Tucker – Phoenix, AZ 85050
Appliance Works customer service was great, easy to schedule and they fixed my issue within 24 hrs. Edwin was friendly and knowledgeable. I would use them again!
Nancy Stogsdill – Eloy, AZ 85131
Great technician, but I felt like I shouldn't have been charged, since he couldn't fix the problem – but in fairness, was told before he came out to the house that there was a service charge.
Lea Johnson-Bertram – Phoenix, AZ 85035
Ricky is excellent! My husband and I truly appreciate Rickys professionalism, very courteous and thorough service!
Steve M.
Jenn Air refigerator will not dispense ice.
Near W Hazelhurst Dr,
Anthem,
AZ 85086
Jorge F.
Washer, Maytag walking and shaking
Near E Amelia Ave,
Scottsdale,
AZ 85251
Steve M.
LG microwave no power.
Near N 17th Ave,
Phoenix,
AZ 85086
Duane R.
LG WASHER DOOR LOCK NOT WORKING
Near W Mondragone Ln,
Maricopa,
AZ 85138
Cristina C.
LG refrigerator not cooling.
Near W Peoria Ave,
Peoria,
AZ 85345
Chris D.
Samsung range no heat
Near W Harmony Ln,
Peoria,
AZ 85382
Chris D.
maytag dryer not starting
Near N 91st Ave,
Peoria,
AZ 85345
Matthew T.
lg dryer not heating and is short cycling
Near Biltmore Estates Dr,
Phoenix,
AZ 85016
Steve M.
LG dryer has no power.
Near W Bronco Butte Trl,
Phoenix,
AZ 85085
Matthew T.
lg dryer drum support rollers and belt replacement
Near E Eagle Crest Dr,
Mesa,
AZ 85207
Matthew T.
Samsung dryer heating element replacement
Near E Eagle Crest Dr,
Mesa,
AZ 85207
Matthew T.
Samsung dryer control board replaced
Near E Eagle Crest Dr,
Mesa,
AZ 85207
Jorge F.
Dryer Whirlpool. Not heating
Near N 18th St,
Phoenix,
AZ 85016
Cristina C.
Kenmore refrigerator not making ice.
Near W Pine Springs Dr,
Sun City,
AZ 85373
Jorge F.
Refrigerator, Whirlpool not cooling
Near E Weldon Ave,
Phoenix,
AZ 85016
Cristina C.
Kenmore refrigerator not making ice.
Near W Indiana Ave,
Youngtown,
AZ 85363
Jorge F.
Dishwasher, Kitchenaid. Door not closing
Near E Berridge Ln,
Phoenix,
AZ 85014
Duane R.
MAYTAG DRYER NOT HEATING
Near E Saguard,
Casa Grande,
AZ 85122
Duane R.
MAYTAG WASHER GRINDING AND LEAKING
Near E Saguard,
Casa Grande,
AZ 85122
Edwin F.
LG refrigerator ice maker not working
Near W Stella Ln,
Phoenix,
AZ 85013
Duane R.
KITCHENAID OVEN NOT HEATING CORRECTLY
Near E Wolf Hollow Dr,
Casa Grande,
AZ 85122
Steve M.
GE washer is leaking.
Near E Mine Creek Rd,
Phoenix,
AZ 85024
Jorge F.
True refrigerator no power
Near W San Marcos St,
Surprise,
AZ 85388
Edwin F.
Whirlpool refrigerator not making ice
Near E Wagoner Rd,
Phoenix,
AZ 85032
Steve M.
GE dryer will not start.
Near E Chaparosa Way,
Cave Creek,
AZ 85331
Matthew T.
whirlpool washer drain pump replacement
Near E 8th St,
Mesa,
AZ 85203
Ricky P.
Whirlpool washer noisy
Near W Pima St,
Buckeye,
AZ 85326
Steve M.
GE dishwasher is not working.
Near N 58th St,
Cave Creek,
AZ 85331
Ricky P.
Electrolux refrigerator dispenser error
Near E Morning Star Dr,
Phoenix,
AZ 85044
Cristina C.
Frigidaire refrigerator not cooling properly.
Near N Pine Valley Dr,
Sun City,
AZ 85351
Cristina C.
Jenn-Air wall oven
Near N Silverado Ranch Rd,
Peoria,
AZ 85383
Cristina C.
GE oven not heating properly.
Near W Port Royale Ln,
Surprise,
AZ 85379
Javon L.
whirlpool washer constantly draining
Near E Campo Bello Dr,
Scottsdale,
AZ 85254
Duane R.
GE WASHER NOT DRAINING OR RESPONDING
Near S McClure Rd,
Maricopa,
AZ 85138
Ricky P.
LG dryer noisy
Near W Dunlap Rd,
Buckeye,
AZ 85326
Ricky P.
whirlpool refrigerator ice not dispensing
Near W Parkside Ln S,
Buckeye,
AZ 85326
Duane R.
WHIRLPOOL DISHWASHER TOP RACK NEEDED TO BE PLACED IN UNIT.
Near N Alamosa Ave,
Casa Grande,
AZ 85194
Javon L.
whirlpool washer f9 e1 error code
Near N 12th Pl,
Phoenix,
AZ 85014
Javon L.
ge washer not spinning
Near N 12th Pl,
Phoenix,
AZ 85014
Duane R.
REFRIGERATOR ICE DISPENSER NOT WORKING
Near W Castle Dr,
Casa Grande,
AZ 85122
Cristina C.
Whirlpool dryer making noise while tumbling.
Near W Planada Ln,
Sun City,
AZ 85373
Duane R.
GE DRYER NOT HEATING.
Near N Verbena Henness Rd,
Casa Grande,
AZ 85122
Cristina C.
Ice machine not making ice.
Near N 128th Dr,
Peoria,
AZ 85383
Cristina C.
GE refrigerator door issues.
Near W Townley Ave,
Peoria,
AZ 85345
Duane R.
FRIGIDAIRE DISHWASHER DETERGENT DOOR LATCH BROKEN
Near W Pima Ave,
Coolidge,
AZ 85128
Duane R.
FRIGIDAIRE MICROWAVE BLOWING BREAKER
Near W Pima Ave,
Coolidge,
AZ 85128
Duane R.
GE WASHER NOT RESPONDING AND DOOR LOCKED
Near S San Bernardo Ln,
Casa Grande,
AZ 85194
Matthew T.
ge refrigerator evaporator fan motor replacement
Near E Main St,
Mesa,
AZ 85205
Matthew T.
fridgidare washer wire harness and valve replacement
Near E Main St,
Mesa,
AZ 85205
Matthew T.
fridgidare washer drain pump replacement
Near E 1st St,
Mesa,
AZ 85201
