Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.


Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Appliance Works. Positive reviews frequently mention the expertise, professionalism, and courtesy of the technicians, as well as the quality of the repairs and the efficiency of the service. Customers also appreciate the clear communication and explanation of the issues, as well as the friendly and respectful demeanor of the technicians. Additionally, many customers mention the convenience of the same-day service and the ability to schedule appointments online. Negative reviews are generally fewer in number and tend to focus on specific issues or experiences, such as long wait times, higher-than-expected costs, or dissatisfaction with the repair job. However, even in these cases, customers still acknowledge the professionalism and helpfulness of the technicians. Overall, the sentiment of the reviews suggests that Appliance Works provides reliable and quality appliance repair services, with many customers expressing satisfaction with their experiences.
Cristina was absolutely amazing , kind, professional, smart and funny. In the future I will not hesitate to call and ask only for her. Job well done. Thank you!!
Cristina was knowledgeable and professional; she was respectful and very helpful. My washer pump continually runs. Cristina found there was a known issue with the washing machine and gave me options on how to handle. I would highly recommend Cristina for all my appliances repairs.
Christina was great. She shared a lot of knowledge to operate my dishwasher, more effectively.
Cristina is very professional, courteous, and knowledgeable. did not try to sell me something I didn't need. Verify that the system. In our case, the repair was not worth it on an 8-year-old washing machine, as the Transmission was out. I do not recommend many companies for service, especially in the appliance repair business. But Cristina was AMAZING, AND BOOKING THE CALL WAS JUST AS EASY, SPOKE WITH A LIVE PERSON AND SHE WAS FRIENDLY AS WELL 5 STARS ALL THE WAY.
We couldn’t be happier with the outstanding service we received. Cristina arrived on time, diagnosed the problem with our microwave and provided a recommendation on repair. Once the part came in Cristina came to the house and repaired the microwave. She is very professional, knowledgable and friendly - we highly recommend!
Cristina is awesome! She is incredibly knowledgeable and is happy to answer any questions that I might have. You can tell she cares about the work she does and ensuring she stays up to date with the most recent information around her area of expertise. Her customer service is the best and I appreciate her attention to detail to ensure the job is done well. Would highly recommend her!
Cristina was a great technician. She was kind, informative and helpful. I couldn’t have asked for a better experience.
This is our 5th time using Appliance works over the past years, and just like every other time, they were amazing. Cristina showed up as scheduled, figured out the problem with our dryer, and had it fixed and everything cleaned up in no time. She was great!
Cristina, the service technician that came out to my house, was very knowledgeable and quick with repairing the fridge ice maker. Plus she is a very kind and friendly person.
Cristina did a fantastic job. Very professional! Knew what she was doing! Got the job done without issues
Fair pricing, great work and very informative!
Christina C was wonderful! Very easy to work with, knowledgeable, and friendly.
Cristina did an amazing job removing my fear of calling someone we never dealt before. She is one of a kind, her quality of service is genuine and sincere. She explained what was the issue and how it is going to look like. She restored my trust in the industry that is saturated with dishonest and will hit you once kind of service. Thank you Cristina for not just fixing our washing machine but also for being prompt, courteous and honest. Also, thank you to Penny who answered my call and arrange the schedule. Thank you both!
Christina was great!
Knowledgeable quick and pleasant
She was was friendly, professional and prompt!
Christina is the most pleasant and and professional technician!! This is the forth time she has been to our home here in Corte Bella. Hands down best customer service! We highly recommend her with Appliance Works! Thank you, June & Lee
Christine was great, very kind and knowledgeable!
Samsung Dryer Keeps running even when it is off
Samsung Washer Leaking
Samsung Washer Noisy
Maytag Washer Not spinning
Bosch Dishwasher Loud noise when trying to drain
LG dryer CL error code.
A Range Not heating up
Samsung Microwave Won't close
LG Dryer Getting CL error code
Maytag dishwasher not starting.
Bosch dishwasher plastic piece maybe seal ripped off.
Amana Washer Drain pump keeps running
Whirlpool Microwave No heat
Samsung Microwave Broken latch
Maytag Washer Unbalanced
Samsung Refrigerator Noisy
GE Refrigerator
Kenmore gas range knob is loose.
Whirlpool Range Fan out
Samsung refrigerator not cooling.