Appliance Works is your local family owned and operated Surprise appliance repair company.
We encourage you browse through our site and see what we have to offer and the services we provide.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
While our main shop and office is located in Central Phoenix, we have trained and experienced technicians that live and work in Surprise and the surrounding west valley.
With that we are able to provide much faster quality service, same day in most cases, and you will be working with a local phoenix company, not a call center that dispatches third party companies. Check out our reviews on Yelp to see what your neighbors and our customers valley-wide have experienced working with us.
We are a BBB A+ Accredited Business and customer service is our top priority.
We Work on Fridges, Washers, Dryers, Ovens, Ranges, Dishwashers, Cook-tops and Microwaves.
We currently work on these Brands in Surprise:
Whirlpool, Kenmore, Maytag, GE, Frigidaire, Kitchen-aid, Jen-Air, Amana, LG, Samsung, Hotpoint, Electrolux, Admiral
We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works: Surprise Appliance Repair.
All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include friendly and knowledgeable technicians, prompt and efficient service, fair pricing, and excellent customer service. Customers appreciate the technicians' ability to diagnose and resolve issues, their professionalism, and their willingness to explain the problem and provide guidance. Additionally, customers mention the convenience of scheduling appointments and the quality of the repairs. Negative reviews are minimal and primarily focus on issues such as long wait times for parts or scheduling conflicts. However, the positive reviews significantly outweigh the negative ones, indicating that customers are generally satisfied with the services provided by Appliance Works.
Cristina exhibited an outstanding knowledge of our problem. She did an excellent job in how she handled the ultimate repair
Cristina was on time and efficient. I thought it may have been the check valve and she confirmed it. After getting the part she came back and installed it in a timely manner. She checked it also to make sure it was okay. She is a great person to interact with. I would request her to in the future. 😉
It was a little mix up about my appointment but Cristina had no problem waiting for me to get home when she really didn't have to. She made everything right . Also an asset to this company and an angel to me because of her I would this company again
Our family loves Cristina C. This is the 2nd time she has been to our house (both visits were for different appliances) She has a great attitude and personality. She is very personable and explains the problem in terms we understand without making us feel like an idiot. There is a comfort having a woman come to do the repairs when my husband isn't home. There is nothing worse than having a repair person come to your house and they give you creepy vibes. Cristina is our girl and although I hope to not have to call, if I do, I find peace in knowing you hire people like Cristina.
Refreshingly competent and resourceful is how I would rate this outstanding technician, Christina.
Wow Cristina knows her stuff and is very professional and friendly! She diagnosed and repaired our dryer very quickly and efficiently! I highly recommend Cristina and Appliance Works!
Wow! Within almost 2 minutes of Cristina looking at our refrigerator, she was explaining to us what was wrong -- what the issue was . . . we hadn't even gotten out of the kitchen! She was extremely knowledgeable! She was familiar with all of the operating parts of our refrigerator and told us what she suspected was causing our problem and that she could fix it - AND SHE DID! Cristina was polite, courteous and friendly but, more importantly, she was trained to recognize what was giving us water problems, and she knew how to correct it on the spot. We were over-the-top impressed, satisfied and THANKFUL!!!
We contacted Appliance Works about an issue with our dryer. They were able to come out next day! Cristina showed up on time and was very professional, explaining everything along the way. I definitely recommend Appliance Works and will be using them for any future appliance issues.
Cristina was great! Gave me a call when she was on the way. She way very friendly, knowledgeable, and got the job done quick.
Cristina was awesome. Very knowledgeable and friendly. She came in and knew exactly what needed to be done and got it done. I would highly recommend her
The Appliance Works technician was professional from start to finish. She found the problem and fixed it quickly. She made sure everything was working and there were no leaks before she left. It was a great experience!
Cristina had a tight time-frame in which to work before I had to leave and she dug and dug to find the cause of why my washing machine wouldn’t reset. But she finally figured it out - she had the whole machine torn apart… but she figure it out Right before I had to leave. She’s a professional. She’s smart. And she has tenacity!
I’ve been using Appliance Works for years. I love them and I’m always happy with their work. Highly recommend. They have fixed my microwave, refrigerator washer and dryer. They all work great.
Christina was great explaining the problem walking me through it and providing the best solution. Great customer service exceeded my expectations.
Timely and very efficient. It has been a pleasure working with Cristina. Should we have any needs in the future you bet we will request her services.
She was great and friendly. Explained what we needed done with our dishwasher and was fast and efficient! Highly recommend
Samsung refrigerator leaking water.
Danby wine fridge is not cooling.
Whirlpool dishwasher has power but won’t start.
LG refrigerator ice maker leaking water.
Whirlpool washer filling with water.
Whirlpool washer leaving clothes too wet.
Whirlpool washer off balance.
Frigidaire dishwasher lower spray arm melted.
LG washer leaking water.
LG washer leaking water.
GE washer door locked.
Maytag washer making grinding noise during cycle.
Bosch microwave not heating.
GE refrigerator not cooling.
Whirlpool washer not filling or finishing cycle.
LG refrigerator not cooling.
Samsung range no heat
maytag dryer not starting
Kenmore refrigerator not making ice.
True refrigerator no power